3V Communications Ltd.

09/10/2026

Most people are promoted into management because they were good at their old job, not because anyone taught them how to lead.

Challenges can happen immediately.

They need to quickly identify the absolutely vital communication skills that actually make or break a new manager: how to have the difficult conversations everyone wants to avoid, how to build genuine rapport and trust with a team, and the everyday verbal and non-verbal communication habits that turn a capable individual into a leader people want to follow.

I will be hosting a conversation with HR leaders on this very topic in Toronto on November 11th. We will tackle challenges, discuss alternatives, and find techniques and concepts to help new leaders grow quickly and professionally.

I'm excited to be a Speaker at HRFest 2026!


NCCA Canada

07/08/2026

Hey entrepreneurs and SME owners! Free communication skills webinar through City of Toronto and NCCA Canada. Networking for business.

Getting Comfortable and Confident with Networking — free webinar. Learn how to make a strong first impression, build genuine rapport through casual small talk and tight elevator pitches, and grow your professional network. Networking drives business growth: uncover partners, sponsors, vendors, the right hires, and new clients. Join us July 15 at 10:00 AM EST to practice calm, persuasive conversations so meeting new people feels natural. https://www.eventbrite.ca/e/getting-comfortable-and-confident-with-networking-tickets-1986088192247 City of Toronto 3V Communications Ltd.

06/23/2026

Join Mark, Ric and fellow communication coaches and enthusiasts for a lively pub chat in Toronto this Thursday! TRUTHPLANE® 3V Communications Ltd.

06/05/2026

Parents, like myself, are always negotiating with today's kids. Parents get tired and throw out a 'big threat' to take away a big event or family trip, though in reality, the parents wouldn't cancel after planning it and investing in it. The kids know this, and manipulate or misbehave. How can good communication help? Watch this video to learn a quick adjustment to your verbal threat, that can actually work to increase compliance. Change the threat to a situation where the kids' behaviour can dictate their own level of fun. Feel free to share other parenting tips for this scenario below.

Parents, like myself, are always negotiating with today's kids. Pa...

05/25/2026

Happy to finally share the full podcast/interview: "BIG Communication Headaches in Real Estate - Agents Beware!"

I interviewed GN Allen, a Performance Sales Trainer who trains agents in various workshops and seminars, including a 10-week webinar series we did together in 2025 (through 3V Communications) focusing on Body Language.

In this 35 minute podcast, now on my Communication Coach YouTube channel, we discuss communication challenges in the industry, and more importantly, give advice on what the agents could do better, to create a smoother, more confident presentation, and comfortable sales discussion. These verbal and non-verbal communication tips are useful for anyone in sales, and also anyone buying or selling a home. I hope you enjoy!

Feel free to share your own experiences and tips!

Most real estate deals don’t fail because of pricing…they fail beca...

05/11/2026

Clients don’t want pressure…
they want clarity, trust, and honest communication.

Real estate communication, trust-based selling, and client relationships are essential for long-term success in the housing market.

In this short video, we explore why clarity beats sales tricks when it comes to real estate communication and closing deals. However, the lessons here are great for ANY sales role.

Clients don’t want pressure…they want clarity, trust, and honest communication.Real estate communication, trust-based selling, and client relationships are e...

05/08/2026

Most real estate deals don’t fail because of price…
they fail because of poor communication.

Real estate deal communication, agent success, and client relationships are critical in today’s competitive housing market.

In this short video, we break down the biggest communication headache real estate agents face—and how to fix it to close more deals.

You’ll learn:
• common communication mistakes agents make
• how to improve client conversations
• building trust with buyers and sellers
• real estate negotiation tips
• strategies to close more deals and more.

Hook Point : Most real estate deals don’t fail because of price…they fail because of poor communication.Real estate deal communication, agent success, and cl...

05/07/2026

Congratulations Dorottya Standi on recently achieving your 3V Communication Coach Certification! Welcome to the 3V family!

Dorottya is a renowned cellist, teacher and now certified communication coach, helping musicians strengthen these connections so they can perform with greater confidence, joy, and authenticity. Her philosophy is simple:
"You play better concerts when you build better connections."

Through music and communication, she helps artists rediscover that connection with themselves and with the world around them. Everyone at 3V wishes her success.

04/30/2026

Congratulations Zotha Mhlongo on recently achieving your 3V Communication Coach Certification! Welcome to the 3V family! Head Coach/Trainer Ric Phillips and everyone at 3V wishes you success in your new role as a certified Communication Coach, and mixed with your background in law, language instructor certification and experience, we know you will be great!

04/30/2026

Not all signs of deception are visible, some are heard.

Subtle changes in tone, pitch, pace, and hesitation can reveal more than words alone. Our voices often carry emotional information we don’t intend to share, especially under stress or when trying to conceal the truth.

Understanding these vocal cues doesn’t mean jumping to conclusions, but it can help you ask better questions, listen more closely, and respond with greater awareness.

Learn more about how the voice can betray lies: https://ow.ly/kwWt50YNajJ