MCIS Language Solutions

MCIS Language Solutions Helping organizations across Canada communicate in 300+ languages through professional interpretation, translation and transcription services since 1989.

We are the largest non-profit language service provider in North America.

09/30/2026

Today, International Translation Day and Canada’s National Day for Truth and Reconciliation bring us back to something at the heart of MCIS: the power and responsibility of language.

At our September 30 event last year, Thohahente Kim Weaver shared a powerful reflection on what it means to carry the responsibility of a warrior, including the idea of carrying the“burden of peace.” In this reel, his words remind us of the responsibility language workers carry as bridges between people, communities and systems.

We also hear from Dr. Rebekah R. Ingram, whose work with the Kanyen’kehá:ka Mapping Collective was supported through an MCIS Language Keepers Justice Microgrant. The project documented Kanyen’ké:ha place names, oral histories and landscape knowledge, connecting language, land, knowledge, and generations.

Together, their words speak to something we believe deeply:

Commitment to language cannot stop at words. It requires action.

For MCIS, September 30 is a moment to reflect on that responsibility and the work that continues beyond this day.

No Language Left Behind.

Watch last year’s event: https://hubs.ly/Q04yJBxT0

Discover the Language Keeper project and the work of the grant awardees: https://hubs.ly/Q04yJzGw0

Learn more about MCIS Language Advocacy Microgrants: https://hubs.ly/Q04yJBn_0

Meet Kirsten Fee, our RFP Manager at MCIS.Kirsten first joined MCIS as an independent contractor, working as an RFP Cont...
09/29/2026

Meet Kirsten Fee, our RFP Manager at MCIS.

Kirsten first joined MCIS as an independent contractor, working as an RFP Contract Writer. Just a few months later, she moved into a full-time role as Proposal Coordinator and eventually stepped into her current position leading the RFP team.

Today, Kirsten works across MCIS to bring people, ideas, and expertise together to create strong proposals that speak to what our clients need. With a background in journalism, she brings a natural curiosity, attention to detail, and a love for telling a good story to her work.

She is also always looking for ways to make the process better. From exploring tools like AutogenAI and Loopio to finding smarter ways to manage content and workflows, Kirsten is helping the team work more efficiently while keeping quality at the centre.

And that sense of curiosity extends well beyond work. Kirsten has solo backpacked through about 15 countries across Europe with just one backpack. Next on her travel wish list? Southeast Asia and Australia.

We are excited to have you with us at MCIS, Kirsten!

A customer calls about a problem, gets an answer, and hangs up.Then they call again.Not because the issue changed, but b...
09/28/2026

A customer calls about a problem, gets an answer, and hangs up.

Then they call again.

Not because the issue changed, but because the first conversation was not fully understood.

That second call costs time for the customer and your team. Multiply that across hundreds of interactions, and miscommunication becomes a real business problem.

Professional interpretation, translated information, and clear language support can help reduce confusion before it turns into repeat contacts, complaints, or lost trust.

Want to strengthen communication across your customer experience? Talk to MCIS about language support in 300+ languages.

Some of the most meaningful conversations happen when people feel safe enough to open up.A client shared that the interp...
09/25/2026

Some of the most meaningful conversations happen when people feel safe enough to open up.

A client shared that the interpreter's professionalism, engagement, and understanding of the counselling process helped create a comfortable environment for everyone involved.

That is the impact of professional interpretation. It helps people feel heard, understood, and supported during conversations that matter.

Thank you to our interpreters for the care and expertise they bring to every interaction.

Book an interpreter or a translator with MCIS.

Court interpreting can put you in situations where every word matters.It requires more than interpreting experience. It ...
09/24/2026

Court interpreting can put you in situations where every word matters.

It requires more than interpreting experience. It calls for specialized knowledge, practical skills and an understanding of the court environment.

If you’re a practicing interpreter looking to develop or advance your court-interpreting skills, the Fall 2026 cohort of Advance Court Interpreter Training (ACIT) is an opportunity to take that next step.

This live, instructor-led online program runs from October 20 to November 19, 2026, on Tuesdays and Thursdays from 6:30 p.m. to 9:00 p.m.

Cost: $495 + HST

Seats are limited, and your seat is confirmed once payment is received.

Ready to strengthen your court interpreting skills?

Apply for the Fall 2026 ACIT cohort:
https://hubs.ly/Q04y2Vq60

A customer calls because they have a problem.They explain it once. Then again. Then one more time.The issue is not that ...
09/23/2026

A customer calls because they have a problem.

They explain it once. Then again. Then one more time.

The issue is not that your support team does not want to help. They simply do not share the same language.

With professional interpretation, customers can explain what they need and agents can respond more clearly.

That can mean less frustration, fewer communication delays, and a better customer experience.

If there is one thing you should know about Sreyoshi, it is that she really loves words. Meet Sreyoshi Bose Datta, our V...
09/22/2026

If there is one thing you should know about Sreyoshi, it is that she really loves words.

Meet Sreyoshi Bose Datta, our Vendor Management Coordinator at MCIS.

She started by supporting students in our Translator Training Program, and today, she works closely with our community of interpreters and translators, making sure they have the information, resources, and support they need.

You will also find Sreyoshi’s creativity in our interpreter newsletter and the learning activities she develops to keep our language professionals informed and engaged.

But her love of language does not end when the workday does. Sreyoshi is a published translator and writer with three translated books to her name. Most recently, she published her first Bengali translation of a poem, “Land” by former Canadian Poet Laureate George Elliott Clarke.

And when she needs a break from words? Well, not entirely. She loves a good word game! She also enjoys reading, walking, and spending time in nature.

Sreyoshi, thank you for bringing so much thoughtfulness, creativity, and care to the MCIS community.

We are so glad to have you on the team!

A customer finds information on your website in their language.Great start.But what happens when they need to call, ask ...
09/21/2026

A customer finds information on your website in their language.

Great start.

But what happens when they need to call, ask a question, complete a form, or speak with someone about an important decision?

That is the difference between multilingual communication and true language access.

One helps people find information. The other helps them fully understand, respond, and participate.

Sometimes the best feedback comes in just a few words.After a recent appointment, a client told us the interpreter was e...
09/18/2026

Sometimes the best feedback comes in just a few words.

After a recent appointment, a client told us the interpreter was excellent and that everything went smoothly. They also shared that they looked forward to working with us again.

To us, that is what success looks like. When communication feels effortless, people can focus on what really matters instead of worrying about language barriers.

Every conversation is an opportunity to build trust, and we are proud to support organizations across Canada with professional interpretation services in more than 300 languages.

If your organization is looking for a trusted language partner, we would love to help. Visit the link in our bio to learn more.

Court interpreting can put you in situations where every word matters.It requires more than interpreting experience. It ...
09/17/2026

Court interpreting can put you in situations where every word matters.

It requires more than interpreting experience. It calls for specialized knowledge, practical skills and an understanding of the court environment.

If you’re a practicing interpreter looking to develop or advance your court-interpreting skills, the Fall 2026 cohort of Advance Court Interpreter Training (ACIT) is an opportunity to take that next step.

This live, instructor-led online program runs from October 20 to November 19, 2026, on Tuesdays and Thursdays from 6:30 p.m. to 9:00 p.m.

Cost: $495 + HST

Seats are limited, and your seat is confirmed once payment is received.

Ready to strengthen your court interpreting skills?

Apply for the Fall 2026 ACIT cohort:
https://hubs.ly/Q04xyhzk0

Address

1010-789 Don Mills Road
Toronto, ON
M3C1T5

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

+18889909014

Website

, ,

Alerts

Be the first to know and let us send you an email when MCIS Language Solutions posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Featured

Share