BBB serving Canada's Northern Capital Regions and Quebec

Our Story

The BBB, a leader in advancing marketplace trust, is an unbiased, non-profit organization that sets and upholds high standards for fair and honest business behavior. We provide consumers with confidence in their choices and businesses with pride in their status.

We are committed to the belief that most marketplace problems can be corrected through voluntary self-regulation and we champion the cause of consumers to hold businesses accountable to the highest standards of honesty.

Businesses that earn BBB Accredited Business status contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, free Business Reviews and educational information on topics affecting marketplace trust.

To further promote trust, BBB also offers dispute resolution support for consumers and businesses when there is a difference in viewpoints.

The BBB is your key advisor, reliable evaluator and objective expert on the topic of trust in the marketplace.