Capilano University IT Services

Account Maintenance Notice

myCapU Account services are being upgraded and will be unavailable from 5 p.m. on Friday, October 11 until 10 p.m. on Sunday, October 13.

This includes myCapU Account, myCap Schedule & Admin. Pages.

Website updates tonight - June 26, between 10 p.m. and midnight. Required system updates will result in intermittent outages for some CapilanoU.ca websites.

Notice: CapilanoU websites will experience an outage on June 25, and June 26 between 6 a.m. and 8 a.m. while required updates are performed.

Reminder: eLearn and CSeLearn will be unavailable tomorrow, April 23 from 5 a.m. to 8 a.m. while updates are
performed.

eLearn and CSeLearn will be unavailable on April 23 from 5 a.m. until 8 a.m. while updates are
performed.

IT Services will perform maintenance from 10 p.m. on March 15 until 4 a.m. on March 16. During this time, CapilanoU websites, including Library, Continuing Studies and ePortfolios, will experience 15-minute outages.

Multifactor authentication (MFA) is now enabled for CapU employees accessing CapU systems on PERSONAL devices. For more info, please refer to MFA newsletters delivered to your CapU email or submit a ticket at: https://www.capilanou.ca/askit/ Capilano University Faculty Association

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The Customer Experience team is dealing with a backlog of calls and tickets due to which clients will experience longer than usual response times. We apologize for any inconvenience.

CapU campuses closed
Main campus, Lonsdale, kálax-ay and Squamish campuses are all closed Thursday, January 18, due to winter weather conditions.

Please note that eLearn will be unavailable on Tuesday, Dec. 19, from 5:30 until 7:30 a.m. while Digital
Technology Services performs a system upgrade.

ELEARN UPGRADE TODAY: May 1 from 5 a.m. until 12 p.m. (noon). eLearn will be unavailable today while a system upgrade is carried out. Capilano Students' Union Capilano University Faculty Association Capilano University Library