Dale Carnegie Business Group

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09/30/2026

Business, much like farming, operates in distinct seasons.

In this clip from the Canadians Leading With Impact podcast, Ron Harper compares organizational growth to the agricultural cycle of planting, fertilizing, and harvesting. His perspective is a powerful reminder for leaders: you have to understand exactly which phase your business is in so you can manage your expectations and your team's energy.

If you are in the planting phase, you need the patience to nurture the work. But more importantly, as Ron points out—the quality of the seeds you plant today directly dictates the harvest you reap tomorrow.

Watch the full episode to hear more of Ron's insights on building strong foundations and driving sustainable business growth.

Most managers are promoted because they were exceptional individual contributors.But managing tasks is fundamentally dif...
09/29/2026

Most managers are promoted because they were exceptional individual contributors.

But managing tasks is fundamentally different from guiding human beings. When you take your best technical expert and make them a leader without providing the right management tools, they default to what they know: doing the work themselves. The inevitable result? Constant bottlenecks, team burnout, and eventually, turnover.

What is the most difficult mindset shift a first-time manager has to make?

Technical expertise may have earned you the promotion, but human-relations skills determine what happens after it.The tr...
09/29/2026

Technical expertise may have earned you the promotion, but human-relations skills determine what happens after it.

The transition into leadership is not complete when your title changes. It happens when you can communicate with confidence, build stronger relationships, influence without relying on authority, and bring people with you.

The 8-week Dale Carnegie Course helps emerging leaders build these exact capabilities so they can apply them immediately on the job. Our Burlington cohort officially begins on September 30 at WorkWell Spaces.

Are you ready to move from a strong individual contributor to a trusted leader?

When high performers feel capped or uninspired, they do not wait around for things to change—they look elsewhere.The mos...
09/29/2026

When high performers feel capped or uninspired, they do not wait around for things to change—they look elsewhere.

The most resilient organizations don't just hope their top talent stays; they actively build internal growth tracks to turn today's contributors into tomorrow's leaders. If your best people cannot see a clear path forward within your walls, your competitors will gladly show them one.

What is the most effective way to show a high performer that they have a long-term future at your company?

09/29/2026

Why is it so hard for leaders to admit when they don't have all the answers?

In this clip from the Canadians Leading with Impact podcast, Andy Martiniello (Principal Coach at Click Coaching) and Kevin Crone cut straight to the psychological core of executive hesitation: our obsession with being right.

Deep down in our primal wiring, being wrong feels like a threat to our survival. So, when face-to-face with new ideas, changing strategies, or pushback from our teams, our knee-jerk reaction is to defend our position at all costs.

But clinging to "being right" is one of the fastest ways to destroy trust and stifle team innovation. The most impactful leaders aren't the ones who claim to have every answer—they are the ones courageous enough to say, "I might be wrong, let's explore this together."

📺 Watch the full episode with Andy Martiniello here: https://www.youtube.com/watch?v=Fbs6rlUTVwc

09/29/2026

When we talk about AI, we usually focus entirely on business operations and productivity. But what about its role in personal resilience?

In this candid moment from the Canadians Leading with Impact podcast, Mehdi Rahman shares how he has leveraged AI as a sounding board to navigate his mental health journey and reconnect with his core principles. Technology can be more than just an efficiency engine; it can be a tool to help us break through the internal barriers keeping us from our full potential.

As Mehdi points out: "Our deepest fear is not that we are inadequate, but that we are powerful beyond measure."

Listen to the full episode with Kevin Crone to hear why the future of work requires a fundamentally human-centered approach to technology.

Leadership isn't about giving orders; it's about building trust.When you shift your approach from authoritative to influ...
09/28/2026

Leadership isn't about giving orders; it's about building trust.

When you shift your approach from authoritative to influential, your team stops complying and starts committing. The first step? Mastering how you deliver feedback, correct mistakes, and encourage growth.

Here are the 9 core principles of inspiring leadership:

1️⃣ Praise first. Start with honest appreciation before addressing issues.
2️⃣ Call attention to mistakes indirectly. Guide them to the solution instead of pointing fingers.
3️⃣ Talk about your own mistakes first. Vulnerability builds immediate trust.
4️⃣ Ask questions instead of giving orders. "What do you think about trying this?" vs. "Do this."
5️⃣ Save face. Never critique a team member in a way that damages their dignity.
6️⃣ Praise improvement. Recognize the effort, no matter how small the progress.
7️⃣ Give a fine reputation to live up to. Set the bar high by believing they are already capable.
8️⃣ Encourage. Make the fault seem easy to correct.
9️⃣ Make them happy to act. Align their goals with the task at hand.

👉 Save this carousel and apply one of these principles in your next 1-on-1 meeting.

09/28/2026

Being a "preferred supplier" shouldn't be your end goal. It is only the halfway point.

In this clip from the Canadians Leading With Impact podcast, Ron Harper outlines the five-step B2B relationship model his organization uses to drive growth. While many businesses are perfectly satisfied with reaching preferred supplier status, Ron explains that the real value lies in taking it further: earning enough trust with your clients to become a true strategic partner and trusted advisor.

Watch the full episode with Kevin Crone to learn how to elevate your client relationships from transactional to deeply strategic.

Silence in a meeting is rarely a lack of ideas. It is often a lack of confidence in how those ideas will be received.Joi...
09/28/2026

Silence in a meeting is rarely a lack of ideas. It is often a lack of confidence in how those ideas will be received.

Join Certified Trainer Andrea Savard for the complimentary in-person Dale Carnegie Course Kickoff Experience in Mississauga.

Leaders who master executive presence do not wait for the perfect moment to speak; they create the moment through composed, clear delivery. When you learn to ground yourself under pressure, your expertise finally translates into actual influence.

What makes it hardest to speak up when the stakes are high in your organization?

09/28/2026

"When you step into leadership, it's all about them now and no longer about you."

In this powerful clip from the Canadians Leading with Impact podcast, Jayson Lowe, Founder and CEO of Ascendant Financial Inc., shares the defining "domino moment" that completely transformed his approach to management.

For many ambitious professionals, early career success is driven by personal performance and individual achievements. But stepping into a true leadership role requires a fundamental mindset shift: your value is no longer measured by what you accomplish, but by how effectively you serve, empower, and develop your team.

When you make it about their growth rather than your ego, everything changes.

📺 Watch the full episode with Jayson Lowe here: https://www.youtube.com/watch?v=x4IdYxm1nvo

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Dale Carnegie Center Of Excellence 2121 Argentia Road, Suite #103
Mississauga, ON
L5N2X4

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