09/25/2026
We hear this one a lot, usually from someone who's just promoted their best worker and is watching it go badly.
It's rarely the person's fault. They were promoted for being good at the work, and the new job is a different job. Running a one-to-one. Telling someone their output isn't good enough without wrecking the relationship. Passing on a decision they didn't agree with and can't say so.
Nobody taught them any of that. We promoted them and hoped.
From the other side, the same situation sounds like this: "I feel unprepared to guide others. What if I let them down?"
Two people, both worried, usually not talking to each other about it.
The gap between doing the work and leading the work is real, and it's teachable. Wednesday, where to start.
Send this to someone who's just been promoted.
&C