Jigsaw

It’s funny how you make a post about “tone” and it resounds with everybody — and yet, nobody wants to own up to their tone. Here’s a handy checklist you can print off and do a self-check at home. Try it, you might surprised.

https://www.speakupgetresults.com/blog/simple-secrets-for-smarter-tone

I tell you that eggs with ketchup is an atrocity. How do you respond? Careful. It’s a trick question.

You’re reaction is dictating how you communicate – flip your mindset – todays infographic gives you the tools to stop reacting and start responding.

For more great tips like this check out our blog at speakupgetresults.com/blog

What’s the most empathetic question you can ask someone?

The Empathy Lie

It only works if you’re not selective about when you’re empathy.
Here’s an honest question.

What was your first reaction when you heard about someone who wasn’t all that interested in a COVID-19 vaccine?

Were you angry? Were you confused? Did you unfriend them on Facebook?

Or did you take a breath, step back and say “tell me more about that?”
There isn’’t a day that goes by without some article or study hitting my inbox, sharing the importance of empathy for leadership, management or a better world.

You hear it from friends. We’ve talked about it at length on the radio show. But it’s staggering to see just how simply we abandon our empathy when it’s something we disagree with.

Someone votes for a politician you don’t like. Someone expresses disregard for vaccines. Someone is a Yankees fan. If you’re on social media, you’ve seen how this plays out — finger pointing, labeling and loads of hyperbole. It gets ugly fast, and people start to pile on.

I have a general rule for my communications — “nobody ever yells their way to success.” Yet, by choosing to react rather than respond, that’s exactly what we’re doing.

I’d argue that empathy is most important when we disagree. When we can understand a perspective, an attitude or a position, we can hold better conversations. Those conversations might lead them to change their opinion. They might lead us to do the same thing.

I was in a store not so long ago when I saw this giant wooden sign that read “Think that you might be wrong.” I love this idea — it’s a way to remind myself to ask more questions, develop more understanding and do more research.

Because ultimately, we’re better for understanding.

If you’re trying to grow your business, “scale” is probably keeping you up at night. This week on The Playbook, we explore the challenges and opportunities for your business. Kick off your Sunday with some great insight as we continue our entrepreneur Series. NEW Time Slot. Sunday. 9am. Sauga 960 AM

(Get the rest of the series to elevate your entrepreneurship — Spotify and Apple Podcasts. Available NOW.)

What’s the worst example of “missed expectations” you’ve ever had?

Hey super friends! One of the biggest hurdles you face in your career is the “expectation gap.” How to deal with expectations to avoid the trap, limit disappointment and look like a star. It’s all in this week’s infographic, only available at speakupgetresults.com/blog

Facebook for Business

Why are our conversations so…bad these days? From our social media to our presentations, there's got to be a better way. Today I make a lifelong commitment to helping us all in every type of convesation we have.

Check it out at https://www.speakupgetresults.com/blog/can-we-start-having-some-better-conversations and let me know how you can begin to have better conversations.