The Delta Training Academy

03/09/2026

When this is your training ground…

Our Guide Trainer, Bazil, captured this incredible moment on the Boteti River while facilitating Boat Operation & Safety Training for the team at Natural Selection’s Meno a Kwena.

A Boteti full of water, elephants swimming across and hundreds of zebra lining the banks — all while practical training was underway.

🟨 Boat operation & handling
🟨 Guest and passenger safety
🟨 Environmental awareness
🟨 Practical skills on the water
🟨 Safe decision-making

For us, guide training belongs in the field.

And some days, the classroom is pretty difficult to beat.












Natural Selection

08/08/2026

Proud to be part of the technology behind the new Ku Muzi Boma at Cresta Mowana Safari Resort & Spa.

The Delta Training Academy supported the operation with our NebulaPOS – Point of Sale & Stock Management solution, together with our new iMin hardware and kitchen bump screens.

🟨 NebulaPOS
🟨 Stock Management
🟨 iMin POS hardware
🟨 Kitchen bump screens
🟨 Faster communication between service and kitchen
🟨 Better operational control

Great hospitality happens in front of the guest — but it requires great systems working behind the scenes.

Congratulations to the Cresta Mowana team on this exciting new experience. We are proud to have played our part.










Hospitality Technology International (HTI)

09/06/2026

NebulaPOS is now live at Cresta Mowana Safari Resort & Spa!

We are thrilled to announce the successful launch of NebulaPOS and Stock Management at one of Botswana's most prestigious properties — Cresta Mowana Safari Resort & Spa on the Chobe River.

What makes this deployment special?
🟨 NebulaPOS running at Ku Muzi Bar & Restaurant
🟨 Mobile iMin devices taking sales operations onto the Chobe River boats — inside the Chobe National Park
🟨 Kitchen bump screens to speed up service in Food & Beverage
🟨 Real-time stock management across the operation

We love a challenge, and deploying a live sales system on the water inside a national park is one of those moments that reminds us why we do what we do.

Thank you to the team at Cresta Hotels Cresta Mowana Botswana for the opportunity, and to our partners Hospitality Technology International (HTI) and iMin Hardware for making it happen.

Want to know what NebulaPOS can do for your property? Get in touch today.

[email protected] | www.thedeltatrainingacademy.com

01/06/2026

WE'RE HIRING

Health & Safety & Soft Skills Trainer
Maun, Botswana
Extensive Travel Required

The Delta Training Academy is looking for a passionate and experienced trainer to join our growing team.

The successful candidate will facilitate training in areas including:
▪ First Aid
▪ Basic Firefighting
▪ Occupational Health & Safety
▪ Customer Service Excellence
▪ Leadership & Management
▪ Team Building
▪ Communication Skills
▪ Conflict Management
▪ Time Management
▪ Workplace Professionalism

We are looking for someone who:
✔ Has experience facilitating Health & Safety and Soft Skills training
✔ Is confident presenting to groups
✔ Has strong report-writing and administrative skills
✔ Is willing to travel extensively
✔ Is passionate about developing people and improving workplace performance

Advantageous:
▪ Facilitator & Assessor Certifications
▪ First Aid Instructor Certification
▪ Hospitality or Tourism Industry Experience
▪ Valid Driver's Licence

To apply, send:
▪ CV
▪ Qualifications & Certifications
▪ Two Contactable References

To: [email protected]
Subject: Health & Safety and Soft Skills Trainer Application
Closing Date: 9 June 2026

Only shortlisted candidates will be contacted.

29/05/2026

Your customers may forget what you said, but they will never forget how you made them feel.

Join our Customer Service Short Learning Course in Maun and learn how to create memorable customer experiences that build loyalty and trust.

🟨 Communication skills
🟨 Customer care excellence
🟨 Problem-solving
🟨 Managing difficult customers
🟨 Service recovery techniques

Included:

🟨 Certificate of Completion
🟨 Lunch and refreshments
🟨 Practical learning activities

📅 15th – 16th June 2026
📍 Maun

Limited spaces available.






SkillsDevelopment

21/05/2026

19/05/2026

Some office views are simply hard to beat.

A reminder of why hospitality is so special — creating moments where atmosphere, detail, and nature come together perfectly.

Sunsets like this don’t need much explanation.






AfricanSunset
LuxuryHospitality
SafariLife

17/05/2026

Soft skills are often the missing link between good operations and exceptional guest experiences.

We recently facilitated our Foundations of Efficiency – 2 Day Short Learning Course for the teams at African Bush Camps at Thorntree River Lodge and Lolebezi Safari Lodge of in Zambia.

One of the most impactful parts of this training was bringing the:

🟨 Kitchen teams
🟨 Front of House teams

together into one learning environment.

In hospitality, guest experience is never created by one department alone. Strong communication and understanding between the kitchen and service teams directly impacts:

🟨 Service flow and efficiency
🟨 Guest satisfaction
🟨 Workplace culture
🟨 Team morale and accountability
🟨 Operational consistency

The programme focused on key soft skill foundations including:

🟨 Teamwork and communication
🟨 Adaptability and change readiness
🟨 Emotional resilience and self-regulation
🟨 Time management
🟨 Professional workplace behaviour
🟨 Conflict management and resolution

When departments understand each other better, operations become smoother, teams become stronger, and the guest experience improves naturally.

A huge thank you to the teams at Thorntree River Lodge and Lolebezi Safari Lodge for their engagement, professionalism, and willingness to grow together.






AfricanBushCamps
SafariHospitality
OperationalExcellence
Teamwork
GuestExperience

16/05/2026

Out in the field, theory becomes reality.

Our Guide Trainer, Bazil Roth, is currently facilitating our 10-Day Dangerous Game & Trails Guiding Course for the guiding teams from Belmond.

Today’s practical focused on one of the most important elements of trails guiding:

🟨 Approaching dangerous game safely on foot
🟨 Reading behaviour and body language
🟨 Situational awareness and positioning
🟨 Remaining calm under pressure
🟨 Respecting wildlife space and movement

And then came this incredible moment — a sleeping elephant encountered during the practical.

Moments like these are a reminder that great guiding is not about ego or adrenaline. It is about:

🟨 Knowledge
🟨 Discipline
🟨 Respect for wildlife
🟨 Calm decision-making

This is where professional guiding standards are built.

14/05/2026

Another exciting installation underway.

We are currently setting up NebulaPOS & Stock Management at Natural Selection – Hoanib Valley Camp in Namibia — the second of three installations currently being completed.

This brings us to a total of 19 properties supported for Natural Selection across:

🟨 Botswana
🟨 Namibia
🟨 South Africa

NebulaPOS & Stock Management continues to help hospitality operations strengthen:

🟨 Beverage and food cost control
🟨 Real-time stock visibility
🟨 Operational reporting and accountability
🟨 Sales tracking and reconciliation
🟨 Multi-department stock management

Hospitality operations require systems that are practical, reliable, and supported on the ground — especially in environments where operational control directly impacts profitability.

We are proud to continue growing our partnership with Natural Selection and supporting their operations across the region.






HospitalityTechnology
SafariOperations
NaturalSelection
Namibia
OperationalExcellence