Royal Institute of Management -Thimphu, Bhutan

𝐉𝐨𝐢𝐧 𝐔𝐬 𝐟𝐨𝐫 "𝐂𝐡𝐚𝐫𝐭𝐢𝐧𝐠 𝐘𝐨𝐮𝐫 𝐅𝐮𝐭𝐮𝐫𝐞" 𝐰𝐢𝐭𝐡 𝐌𝐫. 𝐒𝐮𝐣𝐞𝐞𝐯 𝐒𝐡𝐚𝐤𝐲𝐚!

RIM is honored to host Mr. Sujeev Shakya, renowned management consultant, economist, author, and thought leader—for an inspiring seminar on 26 June 2026, from 3:00 to 5:00 PM.

With over three decades of experience across Asia and Africa, Mr. Shakya is the Founder & CEO of beed management, Chair of the Nepal Economic Forum, and a Senior Fellow at NUS’s Institute of South Asian Studies. His acclaimed books, including Unleashing Nepal and Nepal 2043, have shaped conversations on economic development and future-readiness.

In this session, he’ll share practical insights on navigating our VUCA world, building adaptability, and leading with purpose. Whether you're a student, professional, or leader, this is an opportunity to reflect, reframe, and recharge your approach to the future.

Don’t miss it, chart your future with one of Nepal’s finest minds!

𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐢𝐧 𝐀𝐜𝐭𝐢𝐨𝐧: 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝐀𝐧𝐨𝐭𝐡𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐂𝐨𝐡𝐨𝐫𝐭

Another successful cohort of the Service Excellence and Citizen-Centric Mindset Training, organized by the Royal Institute of Management (RIM) in collaboration with the Prime Minister’s Office (PMO), was conducted from 15–19 June 2026.

Throughout the five-day programme, participants went beyond traditional classroom learning by viewing public service through the citizen’s lens. They explored the power of empathy, practiced mindfulness to remain calm and focused under pressure, strengthened their communication skills, reflected through self-assessments, learned the principles of the “No Wrong Door” approach, and discovered how artificial intelligence can be leveraged to enhance public service delivery.

The learning journey does not end with the training. Over the next 21 days, participants will apply these concepts in their workplaces, document their experiences, and share stories of impact. This continued practice is intended to ensure that the lessons from the programme translate into meaningful improvements in service delivery and create a more citizen-centric public sector for the people of Bhutan.

𝐑𝐈𝐌 𝐂𝐨𝐧𝐜𝐥𝐮𝐝𝐞𝐬 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐂𝐈𝐏𝐒 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐕𝐢𝐬𝐢𝐭𝐢𝐧𝐠 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐨𝐫 𝐖𝐢𝐥𝐥𝐢𝐚𝐦 𝐓𝐢𝐩𝐩𝐢𝐧𝐠

The Royal Institute of Management (RIM) is proud to announce the completion of a specialized procurement training program held from June 1 to 19, 2026. The program targeted procurement officers from the Department of Procurement and Properties (Ministry of Finance), focusing on the rigorous CIPS Level 4, 5, and 6 syllabi.

Professor Tipping brought a wealth of international experience to RIM. With a distinguished career that includes serving as Head of Procurement for the UK's Department for Trade and Industry, serving as a Procurement Mentor at the World Bank, and authoring numerous texts in the field, his insights were invaluable.

The sessions were praised for being highly practical, engaging, and informative, significantly enhancing the participants' knowledge and skills in procurement and supply chain management.

On behalf of the RIM, we extend our deepest gratitude to Professor Tipping for his dedication, professional approach, and the substantial effort he invested in preparing and delivering the training content. His contribution was instrumental to the success of the programme and was highly valued by both the participants and the Institute.

RIM greatly values his support and looks forward to continuing our collaboration with Professor Tipping in future capacity-building initiatives as our visiting professor in supply chain studies.

*F

𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐢𝐧 𝐀𝐜𝐭𝐢𝐨𝐧: 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝐀𝐧𝐨𝐭𝐡𝐞𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐂𝐨𝐡𝐨𝐫𝐭

Another successful cohort has completed the Service Excellence and Citizen-Centric Mindset Training at the Royal Institute of Management.

Held in collaboration with the Prime Minister’s Office (PMO), this five-day programme brought together 59 dedicated participants to explore practical approaches for strengthening citizen-focused public service delivery.

Through interactive discussions, hands-on activities, and reflective learning, participants deepened their understanding of:
✨ Service excellence
🤝 Empathy
🤖 Artificial Intelligence
🗣️ Effective communication
📈 Continuous improvement

A standout feature of the programme was the 21-Day Challenge – designed to help participants turn learning into lasting workplace habits that enhance service quality and responsiveness.

As this cohort returns to their respective organisations, they carry forward a renewed commitment to making public services more efficient, inclusive, and citizen-centred.

𝐈𝐄𝐋𝐓𝐒 𝐨𝐧 𝐂𝐨𝐦𝐩𝐮𝐭𝐞𝐫(𝐈𝐎𝐂) 𝐟𝐨𝐫 𝐨𝐫 𝟑𝟎𝐭𝐡 𝐉𝐮𝐧𝐞 𝐚𝐧𝐝 𝟗𝐭𝐡 𝐉𝐮𝐥𝐲 𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 𝐢𝐬 𝐧𝐨𝐰 𝐎𝐏𝐄𝐍

www.rim.edu.bt

Innovation begins with a single idea.

Something exciting is taking shape for Bhutan's Civil Service. A platform where creativity meets purpose, where challenges become opportunities and where innovation drives better outcomes for citizens.

Mark your calendars: 15–16 June 2026

Stay tuned as we unveil more about Civil Service Innovation Day 2026.

𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐚𝐧𝐝 𝐂𝐢𝐭𝐢𝐳𝐞𝐧-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐌𝐢𝐧𝐝𝐬𝐞𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲 𝐂𝐨𝐧𝐜𝐥𝐮𝐝𝐞𝐝 𝐚𝐭 𝐑𝐈𝐌

The Royal Institute of Management successfully concluded the five-day 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝗖𝗶𝘁𝗶𝘇𝗲𝗻-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗠𝗶𝗻𝗱𝘀𝗲𝘁 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 conducted from 1–5 June 2026 in collaboration with the 𝗣𝗿𝗶𝗺𝗲 𝗠𝗶𝗻𝗶𝘀𝘁𝗲𝗿’𝘀 𝗢𝗳𝗳𝗶𝗰𝗲 (𝗣𝗠𝗢).

The programme brought together 59 participants and focused on strengthening the knowledge, skills, and mindset required to deliver responsive, efficient, and citizen-centered public services. Through interactive discussions, reflective learning, and practical exercises, participants explored ways to enhance service quality, improve responsiveness, and foster meaningful citizen engagement.

The training concluded with the launch of the 21-Day Challenge, a structured action plan designed to support participants in translating their learning into practice and driving continuous improvement in their workplaces.

RIM remains committed to supporting the transformation of public service through capacity development initiatives that promote excellence, innovation, and a citizen-first approach.