Job Title: Customer Service Manager (Female)
Job Description:
A well- reputed company is seeking smart, bright, resourceful and enthusiastic Customer Service Executives to join our overseas team. The primary responsibility of this role will be to support and ensure good customer service.
No. of Vacancy : 10
Salary : Negotiable
Job Types : Full-time, Permanent
Location : Dubai, UAE
Responsibilities and Requirements:
• Communication: Communicating effectively with customers, colleagues, and other departments within the organization to ensure a seamless customer experience
• Documentation: Maintaining accurate records of customer interactions, transactions, inquiries, and complaints for future reference and analysis
• Complaint Handling: Handling customer complaints with empathy and professionalism, aiming to resolve issues to the satisfaction of the customer while adhering to company policies and procedures
• Buildup/ Expansion: Identifying opportunities to upsell or cross-sell Consular services to customers based on their requirements.
• Feedback Collection: Gathering feedback from customers to identify areas for improvement in products, services, or processes and communicating this feedback to the relevant departments
• Team Collaboration: Collaborating with other customer service representatives and operations teams, to address customer needs and improve overall customer satisfaction
• Continuous Learning: Staying updated on product knowledge, industry trends, and customer service best practices through training sessions, workshops, and self-directed learning
• Bachelor’s degree in business administration, marketing, or related field preferred
• Empathy and patience when dealing with customers
• Basic computer knowledge
• Good oral communication skill
• Good listening, analytical and typing skill
• Customer focus and adaptability to different personality types
• Preference will be given to those with good experience
• Those willing to work in overseas branch may apply
Prospective applicants are kindly requested to submit their applications along with their updated CV and a recent photograph to the following email address: [email protected]
Century Ceremony Of Hardinge High School
This school was named for Lord Hardinge(Ex-Viceroy of British India)as in 1914 he founded this school. Above, the memorial. Mukherjee said.
Dhamrai Hardinge High School has a high profile for it's historical fundamental and academic as well as other activities. A century ago, Lord Hardinge, the Viceroy of India, laid out in a letter why Britain should move the capital of its empire to Delhi from Calcutta. Deshakalyan Chowdhury/Agence France-Presse/Getty Images
Lord Curzon had ordered the building of an imposing memorial to the lat
09/11/2023
A local company is interested to appoint smart individuals in the below positions. Please send CV with a cover letter to [email protected]:
1. Assistant Manager (Operation) - 1
2. Assistant Manager (Finance & Accounts) - 1
3. Assistant Manager (IT) - 1
4. Executive - 6
5. Jr. Executive - 6
Employment Status: Full-time
Requirements:
Assistant Manager (Operation): Must possess advance degrees, excellent communications skill, ability to efficiently manage operational tasks, troubleshoot issues, and adapt to changed circumstances.
Assistant Manager (Finance & Accounts): Must possess advance degrees in related field, strong knowledge on Finance, Accounting & Book-Keeping, VAT, TAX, etc.
Assistant Manager (IT): For IT Depts. Strong skills in software development, Networking and Microsoft Server configuration, etc.
Executive/Jr. Executive: Good communication skills, knowledge of Microsoft Office applications, and a smart and well-presented personality.
Interpersonal skills: Strong interpersonal skills are required to deal with all ranks.
Language Proficiency:
Good command in Spoken & written in English and Bangla required
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https://www.facebook.com/pg/JS-Pastry-Paradise-111514410445065/posts/
JS Pastry Paradise
All of our cakes and treats are made fresh from scratch with every order. Nothing is ever frozen and we use all natural ingredients. Great care is taken with each and every order,We promise to leave you satisfied and full of happiness with every bite!
13/06/2019
We are requesting to all, using this or #হার্ডিঞ্জ_উচ্চ_বিদ্যালয়
tags for all about issues. It could help to connect all students.
একটি শোক সংবাদ.... #হার্ডিঞ্জ_উচ্চ_বিদ্যালয়
ধামরাই হার্ডিঞ্জ উচ্চ বিদ্যারয়ের সাবেক শিক্ষক জনাব শামসুল হক-১ স্যার ইন্তেকাল করেছেন। ইন্না লিল্লাহি ওয়া ইন্না ইলাইহি রাজিউন.. মহান আল্লাহ জনাব শামসুল হক-১ স্যারকে জান্নাতুল ফিরদাউস নসিব করুন আমিন।
21/06/2018
আইসিসির সূচিতে ১৬২ ম্যাচ ও ৭ টুর্নামেন্ট পেল বাংলাদেশ ২০১৮ জুলাই থেকে ২০২৩ বিশ্বকাপ—পাঁচ বছরে প্রতিটি দলের সফর সূচি (এফটিফি) ঘোষণা করেছে আইসিসি। এই এফটিফি দেখলে বাংলা.....
আমাদের সাথে থাকার জন্য ধন্যবাদ।
Century Ceremony Of Hardinge High School
This school was named for Lord Hardinge(Ex-Viceroy of British India)as in 1914 he founded this school.
Dhamrai Hardinge High School has a high profile for it's historical fundamental and academic as well as other activities.
A century ago, Lord Hardinge, the Viceroy of India, laid out in a letter why Britain should move the capital of its empire to Delhi from Calcutta.
Deshakalyan Chowdhury/Agence France-Presse/Getty Images
Lord Curzon had ordered the building of an imposing memorial to the late Queen Victoria in Calcutta, a city which the British had created. Above, the memorial. Click here to view full slideshow on the Delhi Durbar.
In a letter to the Earl of Crewe, Secretary of State for India, sent from Shimla to London on Aug. 25, 1911, Hardinge pointed out that it has “long been recognized to be a serious anomaly” that the British governed India from Calcutta, located on the eastern extremity of its Indian possessions.
He then turned to more pressing reasons to move away from Calcutta, which for 150 years had served as Britain’s capital in India. For one, the Indian Councils Act of 1909, legislation passed by Britain’s parliament known as the Morley-Minto reforms, had allowed Indians for the first time to stand for legislative council positions.
For years the British had ruled by fiat from Calcutta, the commercial hub of India which the East India Company, in the eighteenth century, had developed from a small fishing village. Now, Hardinge argued that the rising importance of elected legislative bodies meant that Britain needed to find a more centrally located capital.
But Hardinge’s subsequent point to Crewe explains why the British were in such a rush to get out of Calcutta. The viceroy alluded to burgeoning opposition to British rule in Calcutta that was making it less than a hospitable home.
Britain had faced a rising tide of calls to extend a measure of self-rule to India since the late nineteenth century. That movement became most violent in Calcutta, the commercial and literary center of the country. In 1905, the British had cleaved Bengal, a massive and powerful province centered on Calcutta, in to two portions in an attempt to weaken this opposition to their rule.
The decision only inflamed nationalist sentiment, leading to a call for a boycott of British goods and, eventually, bombings and political assassinations in Calcutta.
According to Rudrangshu Mukherjee in the book, New Delhi, Making of a Capital, the idea of moving to Delhi was first mooted in June 1911 by Sir John Jenkins, a senior member of the government of India, as part of a plan to assuage these nationalist forces. The other part of the Jenkins’s proposal was to reunite Bengal, with redrawn boundaries.
The plan won approval from senior British officials and King George V, who only six months later during his visit to India, the first by a British monarch, announced the reunification of Bengal and the immediate move of the capital to Delhi.
The announcement, which King George made at an Imperial “durbar” – a gathering of Indian princes – in Delhi was a closely guarded secret. It was acclaimed by those in Delhi but met with hostility from many other quarters, especially in Calcutta.
For one, Delhi, an ancient city which had been the capital of Mughal India, was not yet set-up to accommodate the British, critics said. It would take twenty years for the architects Edwin Lutyens and Herbert Baker to complete “New Delhi,” a zone of grand avenues, stately buildings and whitewashed bungalows on the southern extremities of what now is known today as “Old Delhi,” the original Mughal city.
Lord Curzon, a former viceroy who had taken the decision to partition Bengal, was among the loudest naysayers. In a speech to the House of Lords, Curzon singled out why the government was rushing. “They desire to escape the somewhat heated atmosphere of Bengal,” he told the assembled grandees.
Hardinge had championed Delhi for its geographical position in the center of northern India and its links with the Mughal empire and Hindu “sacred legends.”
Curzon retorted that Delhi, in his view, was far from other important centers of British India, including Madras and Rangoon. And he pointed out the Mughals, long resident in Agra, had only made Delhi the capital “in the expiring years of their regime.”
Alkazi Collection of Photography
A portrait picture of Lord Hardinge.
British traders, largely located in Calcutta, a trading and jute processing center, also were furious over the secrecy. “The commercial classes view with apprehension the removal of the Government from all contact with mercantile and manufacturing interests,” a correspondent for The Times newspaper said in a report on Dec. 28, 1911. Curzon echoed this, claiming the government would live “shut off…from the rest of India.”
Mr. Mukherjee, the author and historian of Delhi, said in an email that Curzon, while viceroy, had seen Delhi as a place to “confer honors and baubles” to India’s princes. In 1903 he had organized an extravagant durbar in Delhi.
But Curzon, and other imperialists, also had tried to build up an “independent imperial heritage and tradition of the British Empire,” Mr. Mukherjee said. That was why Curzon had ordered the building of an imposing memorial to the late Queen Victoria in Calcutta, a city which the British had created.
In the end, the Victoria Memorial was only inaugurated in 1921, a full decade after Calcutta had ceased to be the capital of British India. The British bureaucrats, meanwhile, were living cramped in temporary quarters in Delhi’s Civil Lines district, waiting for the completion of the new administrative capital – but far away from the troubles in Bengal.
World War I had imposed severe cost restrictions on – and a new round of British opposition to – the construction of New Delhi. By this point, though, it was too late to change course. The new city was formally inaugurated in 1931. Within sixteen years British rule in India came to an end and India’s political class moved in to what is still today a bureaucratic city, aloof from much of India.
As for Calcutta, it remained an important trading and industrial center after 1911. But then in 1947, following the Partition of British India, which turned over parts of Bengal to the new country of Pakistan, the city began a precipitous decline. Cut off from its supplies of raw materials like jute, which were located in what was now Pakistan, Calcutta’s processing industries suffered. The city, in short order, became synonymous with poverty.
02/05/2018
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