Griffith Institute for Tourism

The Griffith Institute for Tourism is based in the Griffith Business School and acts as a focal poin

Building on a long history of tourism research at Griffith University, and the success of the Centre for Tourism, Sport and Services Research, the International Centre of Ecotourism Research and previous partnerships, such as the Cooperative Research Centre for Sustainable Tourism, the Griffith Institute for Tourism (GIFT) will further broaden and deepen Griffith University’s expertise and researc

Operating as usual

18/06/2024

Dr Sara Thaichon and Professor Sarah Gardiner attended The Australia - Vietnam Travel Symposium in Melbourne.
This forum aimed to "bring together Australian and Vietnamese governments and travel industries to identify two-way growth opportunities, increase market knowledge, increase supply chain activation and provide networking opportunities" (Austrade).

Congratulations to Austrade, in collaboration with Vietnam National Authority of Tourism, for hosting this forum and to the Department of Foreign Affairs and Trade for funding it. A fantastic initiative!

Dr Thaichon presented the latest research on the Vietnamese market opportunity for Australia and the profile of the Australian outbound market to Vietnam. Dr Truc Le was a co-leader of this research commissioned by Austrade, with advice from Professors Susanne Becken and Sarah Gardiner.

A great day of discussion and relationship building between the Australian and Vietnamese visitor economies.

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Griffith Tourism, Sport and Hotel Management
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-waygrowth

17/06/2024

Last week, GIFT’s Professor of Practice Daniel Gschwind and Director Sarah Gardiner attended the 2024 Tourism & Transport Forum’s Outlook Conference in Sydney. This annual event sparks vital discussions on the national tourism agenda, focusing on innovations shaping both domestic and international visitor economies.

This year's theme, "Reimagining the Future: A New Era in Tourism," entailed a comprehensive program tackling crucial topics for our sector's success.

Pictured here are Daniel and Sarah with the Chairman of the Tourism and Transport Forum (TTF), the Hon Bruce Baird AM, as they discussed the future of tourism.

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UN Tourism World Tourism Barometer | Global Tourism Statistics 16/06/2024

UN Tourism has released the May 2024 issue of the World Tourism Barometer!

The UN Tourism World Tourism Barometer monitors short-term tourism trends on a regular basis to provide global tourism stakeholders with up-to-date analysis on international tourism.

Download your complimentary copy and access the accompanying slides with graphs and data here: https://www.unwto.org/unwto-world-tourism-barometer-data

UN Tourism World Tourism Barometer | Global Tourism Statistics The UN Tourism World Tourism Barometer monitors short-term tourism trends on a regular basis to provide global tourism stakeholders with up-to-date analysis on international tourism.

13/06/2024

Tourism and Air Transport: Looking Ahead to 2050

Exciting new research by Professor Gui Lohmann and PhD candidate Renan Peres de Oliveira explores the vital link between tourism and air transport, emphasising their role in achieving the UN's Sustainable Development Goals (SDGs). Published in Tourism Review, this paper examines how improved air transport can drive economic development, job creation, and cultural exchange while addressing environmental challenges through innovative technologies and sustainable aviation fuels.

Join us in exploring a future where sustainable aviation fuels economic growth and cultural exchange while safeguarding our planet.

Read the full article here: https://www.emerald.com/insight/content/doi/10.1108/TR-01-2024-0017/full/html



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The P&O brand is no more - ABC listen 12/06/2024

GIFT PhD candidate Johnnel Smith was interviewed by ABC Radio on the recent folding of P&O Cruises into Carnival Cruise Line. The "P&O Cruises Australia" brand is being retired due to the harsh economic realities of the 2020s. Carnival, based in Miami, has deemed it too costly to maintain operations in Australia.

Unfortunately, this decision will lead to job losses in Carnival's Sydney office, and one of the three ships under the P&O brand will be retired. The remaining two ships will be absorbed into Carnival's fleet.

Listen to the full interview here: https://www.abc.net.au/listen/programs/pm/the-p-o-brand-is-no-more/103935486



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The P&O brand is no more - ABC listen The "P&O Cruises Australia" brand will soon be no more as the harsh economic realities of the 2020s take their toll.

Photos from Griffith Institute for Tourism's post 10/06/2024

Hot off the press! Having a travel companion might not be all sunshine and rainbows.

Travel companionship is commonplace across tourism industries, with existing discourse exclusively emphasising positive downstream outcomes. However, few studies have questioned this overemphasis on travel companionship as an unproblematic source of pleasure. Our new publication in Journal of Hospitality & Tourism Research titled “Rethinking Travel Companionship: An Alternative Conceptual Model and Future Research Agenda” offers a new perspective!

An alternative model of travel companionship underpinned by testable research propositions is developed to propose a comprehensive perspective on travel companionship, elucidating the conditions where travel companionship can trigger negative evaluations of shared tourism experiences. Emergent findings from a systematic narrative review identified three core research streams which focused on the characteristics of decision makers, relationships between companion decision makers, and experience type. Drawing on self-construal theory, impression management theory and the experience economy paradigm, three theoretically justifiable caveats were developed to illuminate the underlying psychological mechanisms of negative companionship-induced outcomes. Future research should move towards the articulation of a theory of travel companionship.

Congratulations to the authors Liu, @ Brent Moyle, @ Anna Kralj, @ Sera Vada, @ Lu Chang, and @ Emily Siqi Lu for their contribution.

Read the full paper here: https://doi.org/10.1177/10963480241258084

-construal -presentation

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$8.2 million to transform tourism on the Savannah Way - Griffith News 10/06/2024

A team of Griffith University tourism experts has secured an $8.2 million Commonwealth grant in partnership with the Etheridge Shire as part of the Federal Government’s Growing Regions Program.

“The Savannah Way is a major north Australian passage of travel which connects Cairns to Broome and has the potential to become one of the great tourism driving routes in the world, Australia’s route 66," said Griffith Institute for Tourism Professor Brent Moyle

The grant awarded to Etheridge Shire Council resulted from a four-year collaboration between the Griffith Institute for Tourism (GIFT), Council, the local community, and key stakeholder groups.

The $8.2 million grant embeds $800,000 for GIFT research and engagement led by Associate Professor Anna Kralj, Professor Brent D. Moyle, Professor Karine Dupre, and Dr Truc H. Le, PhD FHEA.

The grant will fund the construction of tourism infrastructure along the Savannah Way to attract travellers to the region and will include:

- An extension to the Terrestrial Centre in Georgetown to showcase the largest collection of minerals in the southern hemisphere.
- Construction of a bird sanctuary viewing hub, boardwalk and bird viewing tower at Cumberland Dam.
- Development of the Einasleigh People’s Museum at Copperfield Gorge.
- The creation of ‘Our Elders Trail’ in Georgetown.

Read more here: https://news.griffith.edu.au/2024/06/07/8-2-million-to-transform-tourism-on-the-savannah-way/

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$8.2 million to transform tourism on the Savannah Way - Griffith News Tourism experts secured an $8.2 million grant for the Etheridge Shire to transform tourism on the Savannah Way.

The COVID-19 pandemic changed our patterns and behaviours, which in turn affected wildlife 05/06/2024

The COVID-19 pandemic didn't just alter our lives—it reshaped wildlife behavior too.

Discover how changes in human activity during lockdowns created unexpected shifts in animal movements and interactions. This insightful piece in The Conversation explores the ripple effects of our altered routines on the natural world.

https://theconversation.com/the-covid-19-pandemic-changed-our-patterns-and-behaviours-which-in-turn-affected-wildlife-226427

The COVID-19 pandemic changed our patterns and behaviours, which in turn affected wildlife The proliferation of camera traps provided a rich source of observational information about animal behaviour during the pandemic.

05/06/2024

We’re thrilled to share the new publication by Ms Lu Chang, Dr Sera Vada, Professor Brent Moyle and Professor Sarah Gardiner, titled “Unlocking the gateway to tourist wellbeing: the Triple-A model of engagement in tourism experiences” in Current Issues in Tourism.

This research, drawing from leisure constraints theory and psychological well-being models, offers valuable insights into how accessible destination facilities, information, and services can facilitate intrapersonal constraints negotiation and bolster tourists’ behavioural, cognitive and emotional engagement in experiences respectively, ultimately contributing to their wellbeing. This paper advances our understanding of accessible tourism for all by considering the mild access needs of tourists within the framework of tourism engagement and wellbeing.

Read more here: https://www.tandfonline.com/doi/full/10.1080/13683500.2024.2359544

03/06/2024

We are excited to share the successful completion of the Whitsundays Tourism Pulse Project!

Professors Leonie Lockstone-Binney and Sarah Gardiner, along with PhD candidate Vanessa Hunter, conducted in-depth interviews and surveys with local stakeholders in the Whitsundays. This project aimed to understand their views on the current and future directions of the tourism industry and their experience working with Tourism Whitsundays.

A big thank you to Tourism Whitsundays for funding this project, which provided critical insights into the region's tourism landscape.
Photo credit: Digital Image by Vanessa Hunter and AI

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Climbers have turned Mount Everest into a high-altitude garbage dump, but sustainable solutions are within reach 02/06/2024

Climbers have turned Mount Everest into a high-altitude garbage dump, but sustainable solutions are within reach! This thought-provoking article in The Conversation explores the environmental impact of Everest expeditions and highlights innovative ways to preserve this majestic peak for future generations. Let's work together to protect our planet's natural wonders!

Read more: https://theconversation.com/climbers-have-turned-mount-everest-into-a-high-altitude-garbage-dump-but-sustainable-solutions-are-within-reach-226073

Climbers have turned Mount Everest into a high-altitude garbage dump, but sustainable solutions are within reach Mountain tourism brings revenues to Nepal but leaves a mess behind. Local and international groups are offering new cleanup strategies.

Seagrass meadows are rapidly expanding near inhabited islands in Maldives – here’s why 30/05/2024

Inspiring read in the Conversation!

While exploring the breathtaking marine life of the Maldives, it's hard to ignore the frontlines of climate change. But amidst environmental challenges, a ray of hope emerges from the underwater world.

Recent research reveals a surprising expansion of Maldivian seagrass habitats—tripling in size over the last two decades! This growth, possibly fuelled by nutrients from the island's bustling tourist resorts, shows how human activity can play a positive role in marine conservation.

Join the movement with as 37 out of 168 resorts pledge to safeguard these crucial ecosystems. Let's celebrate this conservation win and work towards protecting and valuing our natural treasures.

Learn more about this vital research and how we can all be a part of the solution: https://theconversation.com/seagrass-meadows-are-rapidly-expanding-near-inhabited-islands-in-maldives-heres-why-229839

Seagrass meadows are rapidly expanding near inhabited islands in Maldives – here’s why While humanity often has a negative impact, people may inadvertently play a pivotal role in this Maldivian seagrass success story.

The heat is on: what we know about why ocean temperatures keep smashing records 28/05/2024

Fascinating read in The Conversation: “The heat is on: what we know about why ocean temperatures keep smashing records”
Over the past year, our oceans have been hotter than any time ever recorded in the last 150 years. In fact, they’re now hotter than they have been for at least 100,000 years, well before human civilization began. The past year saw a huge spike in global ocean temperature, starting in April, surpassing the previous record by 0.25% – a significant jump compared to previous record margins of less than 0.1%. The main culprit? Global warming; but it doesn’t explain why the heat spike has been so large.

Read more here: https://theconversation.com/the-heat-is-on-what-we-know-about-why-ocean-temperatures-keep-smashing-records-226115

The heat is on: what we know about why ocean temperatures keep smashing records Heat is surging in the world’s oceans. Climate change and El Niño explain part of it – but not all.

Photos from Griffith Institute for Tourism's post 27/05/2024

We're thrilled to announce the publication of "Commensal Scenes: Problematizing Presence in Restaurants in the Digital Age" in the International Journal of Hospitality Management. Authored by Olivier Oren, Richard N.S. Robinson, Margarida Abreu Novais, and Charles Arcodia, this groundbreaking article explores how digital media reshapes social dining experiences.

This innovative research introduces the concept of "commensal scenes," redefining how we understand dining with others in both physical and digital contexts. By applying Social Presence Theory, the study offers new insights into guest behaviours and the evolving nature of social interactions in restaurants.

This publication marks a significant milestone in Olivier’s research journey, laying the groundwork for future studies currently underway. Dive into this fascinating read to discover how the digital age is transforming our dining experiences!

https://www.sciencedirect.com/science/article/pii/S0278431924001063



Photo credit: Tamara Bellis on Unsplash

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Griffith Tourism, Sport and Hotel Management
Griffith University

26/05/2024

We are thrilled to announce the release of a groundbreaking report titled "Creating a New Future for the Working Holiday Market: Implications for Australia" by Sarah Gardiner, Juliet Pietsch, and Elaine Yang.

This comprehensive study provides valuable insights into the motivations and behaviours of young working holidaymakers (WHMs) and highlights Australia's competitive strengths in attracting these travellers. With over 300,000 WHMs contributing $3.2 billion to Australia's economy in 2019, this report is crucial for shaping future strategies in the tourism sector.

Thank you to Tourism Australia who commissioned this research to inform their international marketing to this segment.

This report is essential reading for anyone involved in tourism, government policy, or youth travel planning.

Read more here: https://research-repository.griffith.edu.au/items/b42f9d27-29c0-41ef-bf9a-3f319f3b6038

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Photos from Griffith Institute for Tourism's post 23/05/2024

to when the Griffith Institute for Tourism had the pleasure of hosting the City of Gold Coast Disaster Management team at the Griffith Big Data Smart Analytics Lab!

Bela Stantic shared fascinating insights on the capabilities of the lab, including storm notifications to Gold Coast residents.

Margarida Abreu Novais, Sarah Gardiner and Yawei Jiang also presented crucial information on preparing for and responding to natural disasters in our region.

We’re proud to collaborate and share knowledge that enhances the safety and resilience of our community!



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Griffith Tourism, Sport and Hotel Management
Griffith University

22/05/2024

Meet new GIFT member Associate Professor Lee Morgenbesser, who was awarded his doctoral degree from Griffith University in 2014. He is presently an associate professor with the School of Government and International Relations and a fellow with the Australian Research Council. His research areas are authoritarian politics, dictators, democratization, election observation and Southeast Asian politics.

What is your best travel experience and why?

Wow tough! I would probably say the field research I did in Myanmar in 2011. The country had just reopened to the world, so I rushed in. I spent three weeks doing interviews with previously off-limits participants, combing through previously inaccessible archives, visiting its strange capital Naypyidaw, and talking to a lot of people whose voices were previously suppressed.

Why are you passionate about tourism, hospitality, events, and sports management?

I am passionate about the "image management" strategies of dictatorships, especially sportswashing. Around the world many are attempting to clean their international reputations through sports, be it corporate sponsorship, team ownership, or major events.

Tell us something that most people wouldn’t know about you.

Due to my research, the Cambodian government declared me an "Enemy of the Cambodian People" in July 2018. I am prohibited from travelling there. In addition, I have so far been trolled by the web brigades of six different dictatorships. I am very proud of this engagement work. Otherwise, I am a craft beer nut, active runner, and boardgame geek.

Read more about Lee here: https://experts.griffith.edu.au/8722-lee-morgenbesser

Photos from Griffith Institute for Tourism's post 22/05/2024

Recently, in collaboration with the SCOT team, GIFT member Dr Raymond Rastegar organised an insightful online event centred around the theme of 'Just Sustainability Transition in Tourism'. The event featured a distinguished panel of global experts in the fields of tourism, sustainability, and justice.

The event garnered significant attention, drawing over two hundred registrations from various countries. The feedback received was overwhelmingly positive, underscoring the importance and timeliness of the discussions held. Moreover, the recorded video of the event is freely accessible to scholars and students interested in delving deeper into the topic.

Given the value of this resource, I'm reaching out to inquire whether it would be possible to share this news on GIFT's social media platforms. By doing so, we can extend the reach of this valuable resource and empower more scholars and students to engage with the critical issues surrounding sustainability in tourism.

Here is the link to the even page: https://scotwebinars.org/events/volume-58/

Website: https://scotwebinars.org/events/volume-58/
Video: https://www.youtube.com/watch?v=eTST0nReWRA&t=5306s



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Griffith Business School
Griffith University

20/05/2024

People of GIFT

Meet Dr Sara Thaichon! Dr Thaichon is recognised for her expertise in marketing technology and consumer behaviour. She was awarded the Emerging Marketing Researcher of 2022 from ANZMAC and The Australian's Rising Star in 2020. With 72 top-tier journal articles, an h-index of 27, and over 3,466 citations, she has led and contributed to international research initiatives, securing over $4 million in funding.

What was your best travel experience and why?

My best travel experience was heading to Japan in 2022. It was spontaneous—we decided just 4 weeks prior, right after Japan reopened to tourists post-COVID-19. At the time, I was feeling pretty burned out, and this trip was the break I desperately needed. My partner and I explored 10 different cities, each offering its unique charm, indulged in amazing food, and along the way, made some significant life decisions. It was a journey of rejuvenation, discovery, and pivotal moments.

Why are you passionate about tourism, hospitality, events, and sports management?

Because they provide the chance to engage and build experiences that people will remember. Every moment presents an opportunity to learn something new, to build the identity and community of a place, to support the economy, and to make an impact.

Tell us something that most people wouldn’t know about you.

I love anime and sweets, especially almond croissants :-)

Photos from Griffith Institute for Tourism's post 20/05/2024

GIFT Member and PhD Candidate, Johnnel Smith recently had two radio interviews with ABC Brisbane and ABC Darwin as she discussed new travel trends in the cruise industry coming out of the recent CLIA State of Industry report 2023. Key takeaways from the interviews were that the age of the average cruiser is much lower than it was pre-COVID with Millennials and GenZ leading the demand for cruise travel and the 2023/2024 cruise season in Australia was a record-breaking year for the industry.

Johnnel's PhD topic is "Destination Marketing in Crisis: the resurgence of the cruise industry amidst the pandemic".

Pictured here: Morning Hosts from ABC Brisbane- Craig and Loretta- with Johnnel Smith.



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Has the Olympics done its dash? 20/05/2024

SBS News explores the shifting relevance of the Olympics in an article entitled: "Wasn't a great vibe: Is the Olympics struggling for relevance?"

https://www.sbs.com.au/news/article/wasnt-a-great-vibe-is-the-olympics-struggling-for-relevance/0jawprfzi

As Australia prepares for the Brisbane 2032 Olympics, public interest seems to have waned since the iconic Sydney 2000 Games. Is the magic still there?

Special thanks to Leonie for her invaluable insights on the evolving public sentiment and the challenges faced by the Olympic movement in maintaining its allure.

She also spoke in a recent podcast on this topic: https://www.sbs.com.au/news/podcast-episode/has-the-olympics-done-its-dash/l5e6rj84o



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Griffith Tourism, Sport and Hotel Management
Griffith University

Has the Olympics done its dash? The 2000 Olympics captivated Australia. Since then, public interest in the games appears to have waned, despite the approach of the Paris Games in July. Brisbane is gearing up to host the event in 2032, but do people still care about the Olympics?

Photos from Griffith Institute for Tourism's post 15/05/2024

GIFT members Dr Truc Le, Dr Rawan Nimri, Dr Sara Quach Thaichon, and GIFT alumni Dr Dung (Jenny) Le have published a new paper in the International Journal of Hospitality Management.

This paper aims to advance research in delightful customer experiences in the hospitality and service-based industries in the post-crisis “new normal” conditions by (1) systematically and critically reviewing non-crisis and pre-pandemic findings on customer delight, (2) updating and structuring new findings in times of crisis and during the pandemic, and (3) thus suggesting new ways of conceptualising customer delight in the “new normal” conditions.

This research is funded by Vingroup Innovation Foundation (VINIF) and as part of the 3-year international research grant "SMART CEM: Applying artificial intelligence (AI) and eye-tracking in designing and managing delightful customer experiences in the hospitality sector".

Read more here: https://authors.elsevier.com/c/1j3N~-Jjxx9Yg



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Griffith Business School
Griffith University

‘Tourists ask a lot of questions’: Great Barrier Reef guides face up to bleaching tragedy 14/05/2024

The Great Barrier Reef is facing another wave of coral bleaching, posing significant challenges to both the environment and tourism industry. In a recent article by The Guardian, GIFT Professor of Practice Daniel Gschwind sheds light on the impacts of this crisis.

Gschwind, a prominent voice in the tourism sector, emphasises the urgent need for sustainable practices to protect this natural wonder. His insights are crucial for understanding the delicate balance between tourism and conservation efforts.

Read more about his perspectives and the ongoing battle to save the Reef: https://www.theguardian.com/environment/2024/mar/23/great-barrier-reef-coral-bleaching-tourism-impact

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‘Tourists ask a lot of questions’: Great Barrier Reef guides face up to bleaching tragedy Tour boat divers have long borne witness to mass bleaching events. Once reluctant to wade into discussions about global heating, they are now opening up

14/05/2024

People of GIFT

Please welcome our new academic member Dr Raymond Rastegar, a lecturer in the Department of Tourism, Sport and Hotel Management. Raymond holds a Bachelor of Agricultural Engineering, a Master of Environmental Sciences, and a PhD in Tourism Management. His scholarly interests and expertise lie in the fields of justice, sustainability transitions, and environmental conservation. His recent research has focused on promoting sustainable management practices and building inclusive futures through sustainability transitions at local, national, and global levels. His research aims to deliver new insights into the tourism phenomenon, advocating for a more just and sustainable future for both humans and nonhumans.

What is your best travel experience and why?

One of my most memorable travel experiences was my visit to Lapland, Finland, as part of my research program. Despite the cold climate, the Arctic region was vibrant with life. The diverse landscape of the Arctic, the rich culture of the Sami people, and witnessing the mesmerizing northern lights were the highlights of the trip.

Why are you passionate about tourism, hospitality, events, and sports management?

Tourism revolves around people and their connection to the surrounding environment. Similarly, my passion lies in uncovering new insights into the tourism phenomenon, advocating for a more just and sustainable future for both humans and nonhumans.

Tell us something that most people wouldn’t know about you.

I used to be a professional soccer player before academia.

Raymond is based on NA campus – please say hello of you see him around!

Griffith Tourism, Sport and Hotel Management
Griffith Business School
Griffith University

13/05/2024

People of GIFT

Please join us in welcoming our new GIFT member Associate Professor Patrick Fong, who brings a unique blend of construction expertise and organisational behaviour (OB) knowledge to his academic pursuits. With years of industry experience in the UK and Hong Kong construction sectors, he is a qualified chartered quantity surveyor. This background positions him as a pracademic, with a multidisciplinary perspective. Beyond his built environment expertise, Patrick's research interests extend to knowledge management, innovation, and learning dynamics.

What is your best travel experience and why?

“New Zealand's South Island wasn't just a vacation; it was a full-fledged mission. I channelled my inner Navy SEAL, conquering the elements by land, sea, and air. The jaw-dropping scenery was just the reward. Imagine this: strapping on crampons and trekking across a majestic glacier, feeling the power of nature beneath your feet. Then, picture yourself gliding through the breathtaking Milford Sound by boat, surrounded by towering waterfalls and emerald peaks. But the adrenaline really kicked in when I boarded a helicopter. Soaring above the South Island, the diverse landscape unfolded beneath me – snow-capped mountains, turquoise lakes, and rugged coastlines. It was a scene straight out of a movie. The cherry on top? A heart-pounding plane ride from Queenstown to Christchurch, adding a touch of "mission impossible" to the adventure. This trip wasn't just about sightseeing; it was about conquering challenges and experiencing the South Island in a whole new way. It was an unforgettable adventure that left me feeling exhilarated and empowered – a true Kiwi SEAL!”

Why are you passionate about tourism, hospitality, events, and sports management?

“By combining my expertise in the built environment and knowledge management, I can play a significant role in creating a thriving tourism, hospitality, events, and sports management industry. My unique skillset allows me to design exceptional experiences, optimise operations, and drive innovation in this dynamic field.”

Tell us something that most people wouldn’t know about you.

“I enjoy movies, good food, hiking, badminton, and science magazines.”

What a great storyteller 😊 If you see Patrick on campus, I’m sure he’ll have an adventure to talk about!

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