Pathways Education and Training Solutions

15/02/2021

Try upgrading your workplace skills online with us. Whether it's better customer service, becoming more assertive, planning your next workplace project, or managing other staff - we can help. Just go to our website for more information about all our online training opportunities : www.pathwaysets.com.au

Our aim is to provide quality assistance to any individual or organisation with education, training, or research related needs at a reasonable price. Pathways ETS is experienced in the practice and management of education and training in both the public and private sectors. In particular, we offer s...

19/08/2020

17/08/2020

Welcome to Pathways ETS Online

Pathways ETS has been delivering face-to-face workplace training workshops since 2003 to both government and non-government clients. The resulting interaction between trainer and clients has been invaluable. However, changed conditions in the world in early 2020 have necessitated a move to online delivery of our training.

How our online training works

For each of our workshops, online clients will receive electronic copies of the Workshop Notes and a Checklist Booklet to assess mastery of the material. Throughout the Workshop Notes will be
Checkpoint Tasks, the answers to which can be entered into the Checklist Booklet. When all Checkpoint Tasks have been completed, clients then check out of the workshop by emailing their Checklist Booklet back to us. Upon satisfactory completion of all the Checkpoint Tasks, a Certificate of Completion will be forwarded to
clients. At any stage of the Workshop Notes, enrolled clients can contact us by email or phone to ask questions or raise issues related to the workshop content.

Choose your Workshop

Workshops range from time management to middle management and workshop fees range from $49.95 to 149.95 depending upon the length and complexity of the workshop. Whilst we might have preferred to remain in face-to-face mode, these new workshop prices represent much cheaper outlays for our clients as our delivery costs are considerably reduced with remote delivery.
And of course, all our clients will still receive our support every step of the way by phone Monday to Friday 9.00am to 6.00pm WST or
email at any time.

Phone 08 9840 8817, mob 0411 844 420, or email [email protected]

www.pathwaysets.com.au

Our aim is to provide quality assistance to any individual or organisation with education, training, or research related needs at a reasonable price. Pathways ETS is experienced in the practice and management of education and training in both the public and private sectors. In particular, we offer s...

12/12/2019

Background to Pathways ETS offering ethics training

In late 2012, Pathways ETS received approval from the Public Sector Commissioner to use the WA Public Sector Commission (PSC) materials developed for Accountable and Ethical Decision Making (AEDM) training. As you are probably aware, it is a requirement that all state government employees receive awareness training in AEDM and that this be updated on an on-going basis (please see Commissioner’s Instruction No.7 issued in July 2012).

Our workshop titled “Just Ethics - Essentials” is facilitated by our Principal Director Clem Wright, an experienced AEDM trainer and course developer who has been involved in this area since 2008 when AEDM training commenced across the sector.

If you do not have an existing in-house capability to deliver AEDM training to your staff, we can help. We’ll consult with your staff trainer and help them develop materials customised to the needs of your organisation and/or we can deliver the customised training for you. Our Just Ethics course which is based on the PSC materials contains all seven AEDM elements : Personal Behaviour, Communication and Official Information, Fraud and Corruption, Use of Public Resources, Recordkeeping, Conflicts of Interest, and Reporting Misconduct.

12/12/2019

Cases in Point
In a recent Fair Work Australia case, an unfair dismissal application was not upheld in part because of the strong policies held by the company. The employee had been sacked for serious misconduct after posting derogatory comments about the employer on his FaceBook profile. Despite the employee making the comments on a personal computer outside of work hours, the court found in favour of the company , largely because the company had a clear and comprehensive employee handbook covering the way staff should communicate with each other as well as spelling out firm bullying and harassment policies.
In another Fair Work Australia case, the Commission upheld the dismissal of an employee for serious misconduct out-of-hours. The work performance of the employee – a hairdresser - was adversely affected by his drug use and his dismissal was deemed to be fair. However, FWA noted that not all out-of-hours misconduct justifies dismissal. Generally, employers do not have the right to control or regulate an employee's out-of-hours conduct. But where the employee's conduct outside the workplace has a "significant and adverse effect" on the workplace, then the consequences become a legitimate concern of the employer.
It is clear, from this decision, that in some cases, employees will be justifiably dismissed for their out-of-hours conduct. Employees should be made aware that where their out of work misconduct has an adverse effect on the workplace, there may be reasonable grounds for dismissal pursuant of the relevant Fair Dismissal Code.

12/12/2019

Face-to-face or online training ?

In recent years, government agencies have responded to the mandated requirement to ensure that their staff receive training in Accountable and Ethical Decision Making by putting information online (via internet or the agency’s intranet). The onus is then placed on each staff member to read the material and comprehend it. If misconduct occurs, each agency then has a ‘get-out’ clause by saying that staff were told what was expected of them and if they didn’t do the right thing, then it’s their problem !

The rationale for using online learning to convey such complex and nuanced material about ethical behaviour in the workplace is of course nothing to do with this being the most effective means of getting staff to fully understand their responsibilities and obligations. It’s all about budgets and finances.

Most, although not all, agencies baulk at the cost of engaging human trainers to facilitate ethical workplace training. Such human-led workshops offer the opportunity for participants to undertake group discussions, compare experiences both good and bad, and analyse case scenarios. The aim is to promote real attitudinal change on the part of staff rather than just a ‘tick the box’ compliance exercise. Hitting buttons in response to multiple choice questions is no substitute for human interaction raising real life issues when faced with ethical dilemmas.
Apparent budget savings by choosing online AEDM training may look good on spreadsheets but are illusory if the agency believes that staff are equipped to properly deal with ethical questions which they face on a daily basis.

30/08/2018

2018 Course and Workshop Highlights

Time to project yourself ......

Our latest workshop - Project Yourself - gives you the skills and information to successfully design, manage, and complete a project in the workplace, whether large or small.

An obvious question which should be asked by administrators and managers about every project they are involved in is “Why are we doing this ?”. Perhaps surprisingly many ‘exciting’ projects get under way without this question being asked or answered.

Any project (but especially the more expensive ones !) should be preceded by valid research as to need, and by cost and feasibility studies. More importantly, the findings of these should determine whether the project proceeds or not.

05/04/2017

SAFE SOCIAL MEDIA IN WORKPLACES ©

Some things you should know about staying safe when using social media technologies

Learning Outcomes

By the end of this workshop, you will have covered :

 The risk areas in relation to social media and ways to minimise these risks.

 Your organisation’s Information and Communication Technologies policy, especially how it relates to confidentiality and the use of your organisation’s computers and online services.

 Your organisation’s responsibilities with regard to Duty of Care including ensuring the responsible use of its information and communications equipment, e.g. desktop PCs, laptops, mobile phones, iPads, and fax machines.

 The particular issues relating to Internet access and the transmission of information and images via Twitter, FaceBook, Instagram, and other social media sites.

 Those parts of the Western Australian Criminal Code covering unauthorised access to restricted material.

This workshop covers the following risk areas:

 Web socialising and social media
 Unauthorised disclosure of confidential information
 Inappropriate use of workplace computers and online services
 Duty of care and cyber safety in the workplace
 Breach of copyright

07/12/2016

Consultancy Services for Government, Business, and Industry ……

Pathways Education and Training Solutions has established itself as a reliable and quality provider of staff training and development in Western Australia since 2002. But we have also provided our expertise to various organisations wanting help and advice with training programs and projects. From advising government departments on staff training needs and courses to assisting companies to achieve Registered Training Organisation accreditation in order to deliver Nationally Recognised training courses …………… Pathways ETS has done it. We can assist you too. Just contact us. We will visit you on-site, tell you how you can get your training initiatives off the ground, and provide a no-obligation quote for our services. Specific projects with which we are familiar include :
 Delivery of customised group training to organisations
 Preparation of applications for RTO status
 Developing training programs for individual staff members
 Advice on induction and mentoring programs for new employees
 Assisting Job Network Agencies with training to get their clients into the workforce
 Equipping middle managers with the essential skills to manage their staff and other resources
 Advice and training on selection procedures to fill employee vacancies in a timely and efficient manner
 Advice and training to establish customer/client friendly environments in first-point-of-contact locations
 Assisting individual clients to prepare job applications and personal resumes
 Advising on workplace literacy and numeracy and other remedial education issues