Sales Skills For Business Owners

Are you a fan of “Negotiation”?

Whether you ​directly interact with clients or simply ​need to manage ​interpersonal conflicts in ​your workplace, ​negotiation skills are vital to any role.

Here are 10 ways you can begin to implement to become a more effective negotiator

1. Rapport: Click here for more information about how to build rapport è https://bit.ly/3gRUvkN

2. Communication

3. Listening

4. Emotional Intelligence

5. Patience

6. Expectation

7. Planning

8. Adaptability

9. Congruency

10. Walk the talk

Whether you ​directly interact with clients face to face or via a phone call or you simply ​need to manage ​interpersonal conflicts in ​your workplace, ​negotiation skills are vital to any role.

Learn how to advance your negotiating abilities ​and improve your negotiation skills, here: https://bit.ly/3gRUvkN

One Big Mistake All Salespeople Make:

Improving sales and business results is really quite easy, patience and time are two helpful ingredients,

The third is communication.

Whether it be effective communication, impactful communication or relationship building communication, communication isn't necessarily about being the loudest or most talkative or thinking what you have is the only thing the client should own,

It's about being smart and knowing when to be silent and when to speak. The results are endless
1. You show your prospect / client you actually care
2. You show its not just about you
3. You come across as someone who really wants to help
4. You hear the real “Why” and get to provide the right solution
5. You prove you're an amazing listener



Always remember the meaning of “Communication” is the response we get back NOT the information we part with.

Happy Selling 😊

Speaking in public isn't an uncommon fear and it's important to not have "conversation laryngitis" whilst speaking.
You can focus on making sure

1. Your presentation is well prepared and layered

2. That you have made some effort to know your presentation of by heart

3. That you are well rehearsed and have clear touch points to keep your audience engaged

4. Breathe. The most anxious part of speaking in public is those first few minutes when we get up there nervous as.

Being nervous is actually a good thing, as it makes us look genuine and real, it shows who we really are.

As we begin to breathe and settle into our speech, five minutes is all it takes then you’re off and running.

Happy Selling :)
Rob

How to immediately solve a problem
Answer remove all the emotions out of the equation, easy right?

Pretty much that’s all we need to do but sounds to easy

Remember the key word here is “Emotion”

And there are 2 types of emotions, one positive, one negative

To often we get caught up in the hype of it all and therefore get emotionally "Negative" connected, the result, we get stressed out and maybe even depressed

What we need to do is get emotionally disconnected

But surely, if I all I have to do is get emotionally disconnect does that mean all my problems will go away?

In a nutshell, No

Why?

Problems come into our life as a way of teaching us and help us grow, when we work out the “how” to solve the problem, they help us mature as people, allowing us to make better decisions moving forward. In business it helps us grow our business effortlessly

If we look at the problems carefully, we can probably group them as a collective, meaning they are most likely similar in nature

As an example, you may think you have a cashflow problem, however in reality you have a “Sales team” problem

Let’s look a little closer,

Problem 1: Salesperson #1 Closes 2 out of 10 sales but in reality, is quite capable of closing 4 sales out of 10

Problem 2: Salesperson #2 can do with retaining their client orders. They gain 5 new clients every month but also lose 5 client orders / transactions every month

Problem 3: Salesperson #3 sales figures remain pretty much steady with little or no growth over time, yet has the potential to substantially increase their current returns

When I speak to business owners or sales managers about their salespeople, they always say their salespeople are doing well, when in reality they have so much room for improvement.

So it’s the improvement NOT cashflow that is the problem here.

Can you understand or feel the difference in emotions when we identify the real problem as to what we thought the problem was?

One emotion is about cash flow and the struggle to meet payments on time, very stressful, the other is about seeing the opportunity a healthy emotion which gives you hope that you fix this problem and it solves another at the same time

The business owner can tend to be a little more honest as its their business, on the other hand the sales manager wants to be seen as they are doing a good job and may tend to sugar coat the situation, only to find themselves replaced down the road, wonder why?

Remember our goal, irrespective of the position we hold should really be about how to improve ourselves and get the most out of the role we play within an organisation, everything else will look after itself

So, by removing the emotions out of the equation doesn’t mean we will win every battle that comes our way, it just means we can helps ourselves deal better with the situation and potentially deliver a better outcome a much, much better outcome.

Happy selling 😊

There are only 4 objections you will ever come across in sales!

Regardless of your industry, you are going to come across nearly the same set of sales objections as everyone else.

The good news is that no matter what you're selling, objections typically fall within four categories.

The 4 categories are
1. Time
2. Money
3. Belief in us
4. Belief in themselves

Do you have a method in place on how to handle each of these objections?

Have you ever sat down and worked out why you really lost that deal?

One deal a week at 2K is 100K a year in lost revenue, multiply this by 5 salespeople and that's 500K you've missed out on.

Have you invested the time to look into this?

I'm sure you will be shocked as to how much money you are leaving on the table.

Failing to overcome objections costs businesses hundreds of thousands of dollars each year, so if you want to turn these losses into a profit get in touch with me at [email protected] and let me show you how to turn these losses into significant profits.

Happy selling 😊

3 Strategies for Improving Customer Experience

It's no secret that consumers have changed their shopping habits over the last few years.

Even though 75% of consumers are looking for an improved sales journey, only roughly 8% of companies are living up to these expectations.

Is one of them you?

There are plenty of opportunities for businesses to find new customers, retain current ones, cross sell, down sell, up sell, the opportunities are endless if you know where to look

Here are 3 strategies for creating an experience that gets the ball rolling:

1. Create an undeniable and undisputable level of customer service

2. Ensure you are seen as the Authority / Expert in your field

3. That your sales strategies are more than just one dimensional.

Happy Selling :)

Did you know every problem can be turned into an opportunity?

As professionals we are going to encounter problems, we don't want answer to, and while it's easy to ignore and look the other way, sometimes asking for guidance so all avenues are exhausted for that just in case opportunity might actually be worth its wait in gold.

As much as we'd like to believe that face-to-face interactions have now been replaced with virtual meetings, many companies are slowly coming to realize that the digital solutions available can be ineffective if not used properly.

The following points highlight what decision-makers can do to "support enhanced virtual communication between managers and employees

Staying close even though we are not all working from the office is pivotal to ones health and wellbeing along with their results

You can start by
1. Finding the right tools for you
2. Conduct daily or regular check ins
3. Connect together outside of the workplace
4. Hold an activity where everyone is involved
5. Show interest in how people are NOT just about work
6. Encourage communication and sharing
7. Ask open ended questions

Do you use email as part of your marketing strategy?

The SVAN formula: specific, value, action-oriented, and numbers-based, formula can help make your emails stand out and have the most impact.

Learn all about this formula in the below.
1. Create a subject line that follows the "SVAN" formula:
2. Use lists in the body of the email to make it easily scannable.
3. Use parallelism.
4. Close with either a summary or clearly marked action items.

What are your thoughts?

Tip for the day:

Not sure how to negotiate in tough times?

No worries.

Step 1: Start by avoiding positional bargaining as it's a no-no when it comes to successful negotiation.

Have an awesome Australia Day, wherever you are in this great country of ours.

Want to know how to go from 2 to 5 out of 10 sales?

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2. Get quality presentations
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