CPRC

CPRC Consumer Policy Research Centre

Deputy CEO and Digital Policy Director Chandni Gupta comments on the exposure draft of Federal privacy reforms released ...
31/08/2026

Deputy CEO and Digital Policy Director Chandni Gupta comments on the exposure draft of Federal privacy reforms released today.

It should come as no surprise that some of the most powerful and important moments we've had as consumer advocates have ...
27/08/2026

It should come as no surprise that some of the most powerful and important moments we've had as consumer advocates have been standing side by side with our colleagues at Consumer Action Law Centre .

Over the last 20 years, Consumer Action Law Centre have uniquely blended on-the-ground legal and financial counselling casework with smart policy, bold campaigns and a relentless dedication for improving the lives and outcomes of the people they serve.

We're stronger together - thank you to Stephanie Tonkin and the whole team at Consumer Action for working with us. We look forward to working with you for the next 20 years!

Happy 20 years of Consumer Action Law Centre!

Last chance!Applications for our Content Producer role close tomorrow 5pm AEST.Find out more at cprc.org.au/jobs
20/08/2026

Last chance!

Applications for our Content Producer role close tomorrow 5pm AEST.

Find out more at cprc.org.au/jobs

We're looking for a Content Producer at Consumer Policy Research Centre!Use your creative skills and digital knowledge t...
13/08/2026

We're looking for a Content Producer at Consumer Policy Research Centre!

Use your creative skills and digital knowledge to win better outcomes for consumers at a leading research and advocacy organisation working to build a more equitable Australia.

This new role will translate our research into reports and engaging content across our digital channels.

Your work will help drive change across big issues including a fairer digital world, consumer rights, safer and more affordable housing, and sustainability.

Applications have been extended. Apply by Friday 21 August.

Details at: https://cprc.org.au/about/jobs/

Residential property management is a core role within the real estate industry. Property managers support rental provide...
11/08/2026

Residential property management is a core role within the real estate industry. Property managers support rental providers in the day-to-day management of their property, while ensuring that renters have a safe and comfortable home.

In 2025, Consumer Policy Research Centre, in partnership with Tenants Victoria, the Real Estate Institute of Victoria and the University of Melbourne, was awarded a grant by the Victorian Legal Services Board + Commissioner to work in partnership with stakeholders from the real estate and community sectors to identify, grow and champion best practice property management over a three-year period.

The research paper ‘Lessons for Best Practice in Property Management’ is available at https://cprc.org.au/report/lessons-for-best-practice-in-property-management/

RMIT's Vivi Tan in The Conversation.
10/08/2026

RMIT's Vivi Tan in The Conversation.

06/08/2026

Erin Turner speaks to 2GB Radio about the findings of the Consumer Rights Confidence Index 2026.

05/08/2026

New research has found Gen Z are less aware of their consumer rights and less likely to act on them.

The Consumer Rights Confidence Index 2026 found a 39 point gap between Gen Z and Boomers when it comes to knowing and asserting their consumer rights.

The research also found:

- People with disability also have a lower confidence score (55) and said that cost factors were a major barrier to making a complaint.

- 63% of First Nations consumers experienced a breach of consumer guarantees or poor business practices overall (compared to 50% for others).

Erin Turner explains more - full report available in the comments.

Thanks for the mention in the latest CHOICE magazine!The reforms to unfair trading have been a huge effort from people i...
05/08/2026

Thanks for the mention in the latest CHOICE magazine!

The reforms to unfair trading have been a huge effort from people in the consumer movement over many decades - it's great to see that work come to fruition.

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