24/07/2026
⚠️ Recall – Updated information on HeartSine Samaritan Public Access Defibrillators (PAD) 350P, 360P, 500P
Stryker is conducting an Urgent Recall of certain serial numbers of the HeartSine Defibrillators.
We have updated our recall statement for this device to include new information about replacement devices, and Stryker has also identified 2 additional problems for this product. The customer recommendations remain the same.
If you have not done so already, check and register impacted devices via the website link on our website and provide shipping details for replacement product.
Once your response is received, Stryker will contact you to organise a replacement device.
Stryker has experienced delays in the availability of replacement devices. Replacement units are currently being allocated and shipped to customers. All replacement units will be supplied by 31 May 2027.
Stryker recommends keeping your HeartSine Samaritan PAD in service until a replacement device is available.
Additional problems identified:
• A problem with the membrane tail, an internal component, may result in an intermittent fault. This failure could occur at any point when the device is holding a charge in preparation to deliver therapy, while delivering a shock, or after shock delivery. If this failure occurs, the device becomes inoperable.
• A limited number of HeartSine Samaritan PAD devices were distributed without the required maintenance supplement. This supplement contains periodic maintenance instructions implemented as an additional risk control measure.
For more information visit: https://www.tga.gov.au/safety/recalls-and-other-market-actions/market-actions/heartsine-samaritan-public-access-defibrillators-pad-350p-360p-500p
