We believe in a personalised approach to delivering hands on training techniques that can be used in your everyday business; giving you on-the-job confidence, knowledge and the skills you need to accelerate your business and earning potential. At ACRA, we are dedicated to providing top-notch training and expertise in the field of cleaning and restoration. With over 30 years of experience in the industry, we offer comprehensive courses designed to equip individuals with the knowledge, skills, and techniques necessary to excel in this dynamic field. We believe that through education and training, professionals can elevate their careers and make a significant impact on the communities they serve. Garry Carroll, founder of ACRA, is a renowned leader in the cleaning and restoration industry. With a wealth of experience and a passion for excellence, Garry is committed to ensuring that ACRA remains at the forefront of industry training. His dedication to fostering talent and driving innovation has made ACRA a trusted name in the field. Together, Garry Carroll and Lorelle McCulloch successfully operated and managed their Cleaning and Restoration business building it from 1 vehicle to the largest business in the industry in South East Queensland. Garry has refined his expertise through extensive training and a personal commitment to adopting new technologies and techniques. He has received structural drying training from industry leaders like Steve Swan (IICRC), Kurt Bolden and Rachael Adams (Hydra lab IICRC), Chuck Dewalt (ADI), and Robert Spencer (BDMA), among others. Garry holds the prestigious title of Master Textile Cleaner and Restorer from the IICRC and has completed rigorous training as a Master Rug Cleaning Technician. His dedication to learning is the cornerstone of the training techniques employed at the Australian Cleaning and Restoration Academy. We pride ourselves on offering our customers real-life knowledge and experience that can transform the way you approach your business. Our training programs are designed to empower you with practical skills and insights that will not only enhance your customer experience but also drive business growth. "We believe in teaching hands-on training techniques that can be applied in your everyday business, giving you the confidence and knowledge to accelerate your business and earnings potential." Our range of cleaning and restoration training courses cover a wide spectrum of topics to cater to your specific needs and interests:
- Marketing strategies to attract and retain customers
- Customer appreciation programs to leverage customer loyalty
- Carpet and upholstery cleaning techniques for profitability and customer satisfaction
- Urine decontamination methods to eliminate odours and stains effectively
- Spot and stain removal techniques for carpets, rugs, and upholstery
- Phone answering tactics to convert inquiries into bookings
- Structural drying procedures for efficient water damage restoration
- Timber floor drying methods for preserving wooden surfaces
- Up-selling strategies to increase revenue opportunities
- Rug cleaning business setup and management
- Tile and grout cleaning and sealing techniques
- Sales training to effectively communicate and sell services
- Consulting and coaching services to streamline business operations
- Turnkey solutions to implement procedures and systems
- One-on-one training and coaching tailored to your business needs
- Solving day-to-day business challenges related to equipment, processes, and staff training
- Tailored team training at your premises under your systems
- On-the-job training and support for large cleaning and restoration projects
- Moisture detection services for independent reports and inspections
- Water damage inspections and auditing for insurance professionals, builders, and loss adjusters
Whether you're just starting out in the industry or looking to enhance your skills, ACRA is here to support you every step of the way. Join us and be part of a community committed to excellence and success in cleaning and restoration. Discover the ACRA difference today and unlock your potential in the cleaning and restoration industry!
