Ethos CRS

Ethos CRS's 2021–22 financial year at a glance. Great work team 👏🏻

Last week our amazing project manager Ethan was interviewed about our third readability scorecard for Insurance Business Australia. Check it out here!

The push for more readable insurance documents "It's not an easy task," says expert

Ethos CRS does not factor grade level into our readability score. However, it is another metric helpful for understanding the readability of text. For all 52 documents, the average score for grade level was 10.7. Read more here https://ethoscrs.com.au/2022-readability-scorecard-australian-insurance-companies/

Shorter or simpler words help make text more readable. VT Writer measures word complexity using average syllables per word. Across all 52 documents, words had an average of 1.5 syllables. Read more here https://ethoscrs.com.au/2022-readability-scorecard-australian-insurance-companies/

Shorter sentences help make text more readable. Average sentence length was about 20 words per sentence across all
52 documents. This falls in the recommended range of 15 to 25 words. Read more here: https://ethoscrs.com.au/2022-readability-scorecard-australian-insurance-companies/

Active sentences make text clearer and improve readability. On average, in the documents we examined for our readability scorecard, 72.9% of sentences were written in the active voice. This result falls below our benchmark of 95%. Read more here: https://ethoscrs.com.au/2022-readability-scorecard-australian-insurance-companies/

The Ethos CRS readability score is a quantifiable measure of the clarity and quality of documents. Ideal scores reflect sentences written in the active voice – 95% or higher, shorter words with fewer syllables, an average sentence length of 15 to 25 words and a reading grade level of 7 or lower. Read more here https://ethoscrs.com.au/2022-readability-scorecard-australian-insurance-companies/

The 2022 readability scorecard: Australian insurance companies : Ethos CRS   Our aim in The 2022 readability scorecard: Australian insurance companies is to compare the readability of documents produced by the largest insurance companies in Australia. Ethos CRS analysed the readability of 52 publicly-available documents from 26 companies (documents published by […]

All insurers face the challenge of delivering complex information to a diverse range of customers, whose levels of financial literacy vary widely. Producing readable content is an important first step if insurers are to address this challenge.

Read our readability scorecard here:

The 2022 readability scorecard: Australian insurance companies : Ethos CRS   Our aim in The 2022 readability scorecard: Australian insurance companies is to compare the readability of documents produced by the largest insurance companies in Australia. Ethos CRS analysed the readability of 52 publicly-available documents from 26 companies (documents published by […]

Today we have released The 2022 readability scorecard: Australian insurance companies. Using VisibleThread's VT Writer to analyse 52 documents, we found that insurers still have some work to do if they are to engage clearly and effectively with their customers.

The 2022 readability scorecard: Australian insurance companies : Ethos CRS   Our aim in The 2022 readability scorecard: Australian insurance companies is to compare the readability of documents produced by the largest insurance companies in Australia. Ethos CRS analysed the readability of 52 publicly-available documents from 26 companies (documents published by […]

Tomorrow our third scorecard is out! Using VT Writer, we've measured the use of the active voice, sentence length, word complexity and grade level of 52 documents from 26 companies.

What do you think the results will show?

In one week we are releasing the third instalment of our , this time on Australian insurance companies. We've analysed the readability of 52 publicly-available documents from 26 companies using VT Writer.

In the meantime, read our previous scorecards here: https://ethoscrs.com.au/scorecard/

Readability scorecards : Ethos CRS The 2021 readability scorecard: Australian superannuation funds measured the readability of documents produced by the Australian superannuation sector.

In 2022, we’ve been very pleased to work again with officers from the Fiji Civil Service. During one of the workshops, participants write a two-minute presentation on a topic they’re passionate about. We’re happy to bring one participant’s speech to a wider audience

A lesson in speechwriting : Ethos CRS In 2022, we’ve been very pleased to work again with officers from the Fiji Civil Service. Our focus has been on clear professional writing, and one of our most popular workshops has been Writing influential speeches, which has been a […]