26/08/2025
Let's Talk About Bi-Communication (And Why Your Therapy Training Might Need An Update)
Mental health professionals - this one's for you.
Ever had an autistic client who seems "resistant" or "non-responsive" in sessions? Before you reach for your intervention toolkit, let's chat about something called bi-communication and why that "difficult" client might actually be trying to tell you something important.
What The Heck Is Bi-Communication?
Simple: communication happens between people, not within them. When things go pear-shaped in session, it's not just about your client's "deficits" it's about how two different neuro types are trying to connect.
Think of it like this: You're speaking iPhone, they're speaking Android. Both works perfectly fine, but they need a translator app to sync up properly.
That autistic client who:
Takes ages to answer your questions? They might be processing at a different speed
Doesn't make eye contact? Could be listening better without it
Goes off on tangents about their special interest. They're actually trying to connect with you through what matters to them
Seems "flat" or unemotional? Could be alexithymia where they might be feeling everything but can't name it.
These aren't problems to fix. They're communication styles to understand and work with.
So How Do We Actually Engage Differently?
Meet Them Where They Are:
If they process slowly, slow down your pace
If eye contact is uncomfortable, look slightly to the side
If they stim during session, see it as self-regulation (not distraction)
If they communicate better through writing, hand them a pen
Check Your Own Assumptions:
"Good therapy" doesn't have to look like neurotypical therapy
Silence isn't resistance - it might be processing time
Direct communication isn't rude - it's efficient and honest
Their "obsessions" might be the key to building rapport
Build Bridges, End Barriers:
Ask "How do you communicate best?" instead of assuming
Offer multiple ways to express themselves (talking, writing, drawing, moving)
Let them teach you about their interests, it's relationship building gold
Adjust your therapy room environment (lighting, noise, seating options)
The Reality Check
Traditional therapy training teaches us to work on people. Neurodiversity-affirming practice means working with them. It's collaborative, not corrective.
Your autistic clients aren't broken versions of neurotypical people. They're autistic people who deserve therapy that actually works for their brains, not against them.
Working With Kids & Teens? Get The Intel First
When your client is under 18, you need to become a bit of a detective. But here's the twist, don't just ask the adults in the room.
Who to ask (and in what order):
The young person themselves. Start here! They're the expert on their own experience
Parents/caregivers. But ask about what works at home, not what's "wrong"
Teachers/support workers. Focus on successful strategies, not behavior reports
Previous therapists. What actually helped vs. what was just documented
What information actually matters:
How do they communicate when they're relaxed and happy?
What environments help them focus vs. shut down?
What topics get them engaged and talking?
How do they show distress (might not look like crying)?
What sensory stuff helps or hinders communication?
When do they communicate best, time of day, activity, setting?
Red flag questions to avoid:
"What are their problem behaviors?"
"How can we make them more compliant?"
"What's wrong with their communication?"
Instead try: "Tell me about a time communication went really well" or "What helps them feel most understood?"
Remember: Kids and teens are still figuring out their own communication style. Your job isn't to fix it - it's to help them understand it and advocate for what they need.
Bottom Line
Bi-communication means taking responsibility for 50% of every interaction. If communication isn't working, look at the system, not just the individual. Sometimes the most therapeutic thing you can do is change how you show up, not how they do.
What communication adaptations have you discovered work best with your autistic clients? And parents/teachers - what gems have you learned about what works? Share your wins in the comments - we're all learning here! 👇