08/05/2026
📢 Important cyber safety update for Queensland school communities 📢
You may have seen media reports about a global cyber security incident affecting Canvas, an online learning platform used by educational institutions worldwide.
Canvas is used in Queensland state schools for staff and student training.
Current advice from the third-party provider Instructure is that names, email addresses and school locations for staff and students since 2020 may be implicated.
We have received repeated assurances that financial information and passwords are not at risk.
While investigations continue, one of the most immediate risks is likely to be phishing and scam activity using compromised contact information.
A few practical reminders for staying safe online:
📱 Be cautious of unexpected emails, text messages or phone calls requesting information or urging urgent action.
🔗 Avoid clicking suspicious links or downloading attachments unless you can verify the source.
💻 Monitor your accounts for unusual activity.
🔒 Limit sharing personal information, particularly in response to unsolicited contact.
We're continuing to work closely with cyber security authorities and the third-party provider as investigations continue.
We recognise this information may be concerning for staff, students and families. For ongoing updates, support and online safety resources, please visit: https://qed.qld.gov.au/about-us/news-and-media/instructure-cyber-security-update
