Learn how to take 100% responsibility for your results, get back in control, re-energized and motivated
Cheryl Nankoo is an experienced sales consultant and executive coach. She is passionate about helping people bring out the positives in themselves and each other. Her purpose is to develop people and organisations to make the world a better place. For over 17 years she has worked as a sales professional helping many organisations from large blue chip companies to start ups to grow their business.
As Certified NLP Trainer, she has coached and mentored over a hundred people from all walks of life including senior executives, board members, sales professionals, elite athletes and body builders. The aim of her coaching is to give people the mindset for success to help them have more of what they want in their life and less of what they don’t want. Cheryl is a role model for anyone that is being held back by limiting beliefs. Her father said that she would never be able to drive, go to university or work in the corporate world. At the age of 21 not only did she graduate and get a job in the corporate world, she also financed her own car and bought her first property in London. The doubts continued throughout her career with managers telling her that her being petite and female would be a problem in a male dominated environment but she proved them all wrong. As a motivational speaker, Cheryl shares what drove her to success. Passionate about health and fitness, she is also a qualified Level 3 Personal Trainer and Nutrition Adviser. She follows a body building training regime and also coaches people on how to get fit whilst having a busy work schedule. Cheryl loves travelling the world and experiencing new cultures! In the last year she has found a real love for India and a deeper connection with her native country, Mauritius.
14/06/2026
30 days of better leadership language.
This week: SPEAK — what happens when communication lands.
Day 14:
People don’t only leave meetings with actions.
They leave with a feeling.
Clear.
Confident.
Motivated.
Or uncertain, frustrated, embarrassed, or small.
That feeling matters because it often shapes what they do next.
A leader can say the right thing and still create the wrong experience.
Not because the message was wrong.
But because of how it landed.
Before your next meeting, ask:
“What do I want people to leave this conversation feeling?”
Follow for daily Think. Speak. Lead. insights.
13/06/2026
30 days of better leadership language.
This week: SPEAK — what happens when communication lands.
Day 13:
Stop saying “Does that make sense?”
I know the intention is good.
You’re checking for clarity.
But sometimes people say yes because they don’t want to look confused.
Try:
“What part should I explain differently?”
That question changes the responsibility.
It says:
My job is to communicate clearly.
Better leadership language makes it easier for people to ask, clarify and think.
Like for daily Think. Speak. Lead. insights.
12/06/2026
30 days of better leadership language.
This week: SPEAK — what happens when communication lands.
Day 12:
Stop saying “I’m just being honest.”
Honesty matters.
But when something has already landed badly, that sentence rarely helps people hear you better.
Try:
“I want to be honest and share what I’ve noticed carefully.”
Better leadership language does not avoid the truth.
It helps the truth land in a way people can actually work with.
Follow for daily Think. Speak. Lead. insights.
11/06/2026
30 days of better leadership language.
This week: SPEAK — what happens when communication lands.
Day 11:
Sometimes the words are fine.
But the tone changes everything.
“That’s interesting” can sound curious.
Or dismissive.
“Can you explain that?” can sound open.
Or like a challenge.
People don’t only hear what you said.
They feel how it landed.
Better leadership language means noticing the emotional message your tone is carrying.
Follow for daily Think. Speak. Lead. insights.
10/06/2026
30 days of better leadership language.
This week: SPEAK — what happens when communication lands.
Day 10:
Stop saying “Any questions?”
Silence does not always mean understanding.
Sometimes people need more time to think.
Sometimes they don’t want to look confused.
Sometimes the room doesn’t feel safe enough to ask.
Try:
“What needs more clarity?”
Better leadership language makes it easier for people to speak, ask and think.
Follow for daily Think. Speak. Lead. insights.
09/06/2026
30 days of better leadership language.
This week: SPEAK — what happens when communication lands.
Day 9:
People don’t only hear your words.
They hear them through context, emotion, past experience and uncertainty.
“Can we talk later?” may be practical.
But without context, it can create unnecessary anxiety.
Try:
“Can we talk later? Nothing bad — I just want to give this proper time.”
Clarity is kindness in leadership communication.
Follow for daily Think. Speak. Lead. insights.
08/06/2026
30 days of better leadership language.
This week: SPEAK — what happens when communication lands.
Day 8:
Stop saying “calm down” if you actually want someone to calm down.
Most people don’t feel calmer when they feel dismissed.
Try:
“Let’s pause for a moment. I can see this matters.”
Better leadership language does not avoid emotion.
It helps people feel safe enough to think clearly again.
Follow for daily Think. Speak. Lead. insights.
07/06/2026
30 days of better leadership language.
This week: THINK — what shapes communication before we speak.
Today’s shift:
Stop saying, “They don’t care.”
Try asking:
“What might be driving this behaviour?”
Because what looks like disengagement may sometimes be overwhelm, confusion, fear, or lack of clarity.
Understanding behaviour is not the same as excusing it.
It is how leaders respond more effectively.
Follow for daily Think. Speak. Lead. insights.
06/06/2026
30 days of better leadership language.
This week: THINK — what shapes communication before we speak.
Today’s shift Day 6:
What else could this mean?
Before we respond to behaviour, we often respond to the meaning we have attached to it.
That meaning may be true.
But it may also be incomplete.
Leadership starts when we pause long enough to consider another interpretation.
Follow for daily Think. Speak. Lead. insights.
05/06/2026
30 days of better leadership language.
This week: THINK — what shapes communication before we speak.
Today’s shift, Day 5:
What else could be true here?
Most people don’t intend harm with their words.
But assumptions still shape the questions they ask, the meaning they create, and the way they respond.
The same thing happens in organisations every day.
We assume intent.
We assume motivation.
We assume meaning.
Leadership starts when we pause long enough to ask:
