Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from MAZ Institute of Customer Experience Practitioners - MICXP, Education, 21 Lezard Avenue, Milton Park, Harare.
The CXM Institute offers specialized training through courses, workshops, and events, including certifications in Customer Experience Management, Public Relations, and Corporate Reputation etc.
15/07/2025
Live from Holiday Inn Bulawayo.
We’re excited to be facilitating a 2-day in-house Customer Experience & Sales Training for the NetOne teams focused on strengthening customer relationships and sharpening sales excellence.
13/06/2025
Game-changer alert!! We just wrapped up an incredible Customer Experience workshop at Cresta Msasa! 🌟 Huge thanks to everyone who joined and made it a success! 💡 Stay tuned for more exciting updates!
13/05/2025
Boost your customer service game! Join our Customer Experience Workshop and learn how to wow your customers, build loyalty, and grow your brand. Limited seats – don’t miss out!
01/05/2025
Happy Workers’ Day to our incredible CX professionals! Your passion, empathy, and commitment turn every customer interaction into a lasting impression. Keep shining!
29/04/2025
Front Office Operations – clear, concise, and engaging:
📣 NOW ENROLLING!
🎓 Professional Certificate in Receptionist & Front Office Operations
📅 May 2025 Intake | Starts 29 May
💻 2 Months | Online
💵 Members: $170 | Non-members: $190 (Instalments available)
Become the face of excellence! Learn:
✅ Telephone Etiquette & Communication
✅ Front Desk & Reception Operations
✅ Customer Service & Handling Complaints
✅ Office Admin & Record Keeping
✅ Grooming, Branding & Professionalism
📍 Open to receptionists, admin staff, office assistants, marketers & customer service personnel.
📞 Harare: Gilbert – 0773 018 145
📞 Bulawayo: Thando – 0776 187 501
📲 Register now & upgrade your career!
25/03/2025
🚀 Unlock the secrets to sustainable growth & smarter customer investments! 🔥 Join our FREE webinar for MAZ members! 🎯💡
Happening Now! Our CX in-house training at Pearlsard Travel is in full swing! 🌍✈️ Elevating customer experience, one insight at a time. Stay tuned for more!
10/03/2025
🚀 Unlock Exceptional Customer Relationships! Join our CRM Workshop on 28th March at Tayana Conference Centre.
🌟 Benefits: Enhance customer experience, boost retention, streamline processes, and improve team collaboration.
🎯 For:Corporate teams, customer service managers, sales & marketing professionals, entrepreneurs.
💼 $95.00
📞 Register now! Contact Gilbert: 0773 018 145 / [email protected]
21/02/2025
The Future of CX is in Your Hands!
Happy Youth Day! Young minds bring innovation, energy, and a fresh approach to customer experience. Your creativity and passion are key to building brands that truly connect with people. Keep learning, growing, and leading the way in shaping exceptional customer journeys!
17/02/2025
Progress is progress, no matter how small. Keep moving forward, one step at a time! 💪✨
10/02/2025
Join the CRM Workshop by MICXP Institute this March to unlock exceptional customer relationships! Enhance your strategies, master CRM techniques, and boost customer satisfaction. Register now by contacting Gilbert on WhatsApp: [0773018145](https://wa.me/263773018145) to transform your business!
