12/08/2026
๐ ๐พ๐ฌ ๐ฏ๐จ๐ฝ๐ฌ ๐จ ๐พ๐ฐ๐ต๐ต๐ฌ๐น! ๐
What happens when you combine Industrial Engineering + AI + a big public-sector challenge?
โจ Innovation that makes a difference.
Meet ๐๐๐ฌ๐ฌ๐ ๐๐ฐ๐๐ฌ๐ข๐ ๐ฐ๐ & ๐๐ก๐๐ค๐ข๐ญ๐ ๐๐ง๐ฒ๐ฆ๐๐ง, our second-year Industrial Engineering students, who have been crowned the 2026 ๐๐๐๐๐ ๐๐ญ๐ฎ๐๐๐ง๐ญ ๐๐จ๐ฆ๐ฉ๐๐ญ๐ข๐ญ๐ข๐จ๐ง ๐ฐ๐ข๐ง๐ง๐๐ซ๐ฌ! ๐ฅ
Competing against Industrial Engineering undergraduates from universities across South Africa, the challenge was to develop a solution using AI to reduce waiting times in public services.
Their winning solution? ๐ก Ubuntu Service Navigator.
A holistic platform that connects multiple public-sector services with AI to help citizens:
๐ Complete the right documentation
๐
Schedule appointments
๐ข Identify the correct public service station
โก๏ธ And get directed to the right queue based on the services they need
From identifying a real-world problem to designing a smarter service system โ this is Industrial Engineering in action. ๐
Congratulations, Jesse & Shekita! ๐
We are incredibly proud of our Optimistic Innovators! ๐