Chacma Training Institute

27/03/2026

Clear Emails! Stronger Service! Better Experiences! ✉️🌿

was appointed by CapeNature and we are proud to have delivered a high-impact Professional Email Writing Workshop to CapeNature Contact Centre team at their Cape Town office, empowering 9 agents who support ecotourism amenities.

Delivered on 24 March 2026 across two dynamic sessions, this targeted training sharpened the team’s ability to communicate with clarity, professionalism, and confidence; turning everyday emails into powerful customer-service tools.

Because in today’s fast-paced world, every email shapes the customer experience. At Fatyela Enviro Works, we don’t just train - we transform communication into a strategic advantage.

Ready to elevate your team’s communication skills?

📩 : [email protected])
📞: 068 355 2169

24/03/2026

We recently had the privilege of delivering an Advanced Facilitation Training Course for the Western Cape Government – Department of Economic Development and Tourism, held from 18–20 March 2026.

The programme was designed to equip officials with practical facilitation skills to confidently plan, manage, and facilitate meetings, workshops, stakeholder engagements, and training sessions.

Key learning outcomes achieved:

• Facilitation Fundamentals
• Session Planning
• Communication and Presentation Skills
• Engagement Tools
• Facilitation Tools and Methods

It was an engaging and impactful experience, strengthening the capacity of participants to lead effective and inclusive engagements in their respective roles.

For all your training and development needs, contact us:
📞 068 355 2169
📧 [email protected]

05/01/2026

📅 The 2026 Training Schedule is LIVE!

Planning ahead just got easier. Our 2026 in-person training schedule is now available, giving you the opportunity to secure dates that work best for your calendar.

Available training programmes:

- Basic Emergency First Aid Responder: R975.00
- New Venture Creation: R11 050.00
- Workplace Preparation: R2 000.00
- Workplace Preparedness and Risk Control Assistant: R2 500.00
Spaces are limited, so we encourage you to plan ahead and book early to avoid missing out.

✨ More dates will be released later in 2026 — stay tuned for even more opportunities to learn, upskill, and grow. 👉 Start planning today and invest in your future.

Disclaimer: We reserve the right to postpone, reschedule or cancel a class if the minimum enrolment is not met. Participants will be notified of any changes in advance.

11/11/2025