13/07/2024
How does the new Government of National Unity and the our diverse language spectrum impact your business? Find out here.
How does the new Government of National Unity and the use of language impact your business?
If we could speak our different mother tongues, we would be more empathetic and understanding and could build a peaceful South Africa
12/01/2024
It’s back to school month and we’ve provided some money saving tips that will help you survive the annual school-prep shopping spree.
Budgeting for Back-to-School in South Africa’s Economy
Every year parents face the back-to-school nightmare. This post will help you to plan and save money during your shopping process.
17/11/2023
All around the world there is war and dissension. We would do well to teach peace to our children so the future may look like the song…
02/11/2023
Final Matric exams are here and you just need to push through the last stretch. Education Matters wishes you the best of luck. However, luck doesn't just happen so here are six quick tips to help your survive your matric exams that won't interfere with your busy study schedule.
27/10/2023
Melusi's Everyday Zulu posts illustrate perfectly why we should be learning each other’s languages! We are a nation who can find humour in moats things, but we would be so much stronger together if we could understand each other better! Read and enjoy
23/10/2023
This is a beautiful story about a young man who did not give up on himself! Inspiring
20/10/2023
Control room operators in South Africa face a unique challenge: communicating in English, often their second language, while managing a complex and stressful communication chain. But don't worry, there are steps you can take to address day-to-day communication issues.
Step 1: Identify the communication problem
Step 2: Plan a training intervention for your operators
Step 3: Create a culture of communication
Step 4: Consider seeking outside help
By following these steps, you can help your team overcome language barriers and improve communication in your control room.
Communication skills for control room operators are vital but not everybody gets it right
Remember that time that you were involved in an emergency. You witnessed a car accident, or your neighbour’s house was on fire, or an intruder was attempting to break into your house. Hands shaking, you reached for your phone and dialed a number. A concerned control room operator took your call an...