Information Technology Services Office, PolyU

Information Technology Services Office, PolyU

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Official page of the Information Technology Services Office (ITS) of The Hong Kong Polytechnic University

Information Technology Services Office (ITS), PolyU is a service department of the University that offers a range of services designed to support the learning, teaching, research and administration activities of the University.

04/05/2026

🥳 The latest issue of ITS eNewsletter has been released, check it out at ITS website.
新一期資訊科技電子報已經出版喇,馬上到ITS網站查看啦: https://polyu.hk/Eyehb

The topics covered 今期內容包括:

✳ Canvas workshops for staff and students in May
✳ Cyber security awareness briefing
✳ PolyU GenAI App updates on 1 May 2026
✳ GenAI App Deep Research tool updates
✳ New Human Subjects Ethics Application Review System (HSEARS)
✳ Microsoft service updates and retirements starting May 2026

30/04/2026

🚀 Boost Your Digital Skills on Your Own Schedule!

Missed our recent IT workshops? Don't worry—recordings are now available on our Online Training Resources portal!

Whether you’re looking to master Generative AI & Prompting, dive into Python & R for data analysis, or polish your presentations with Video Editing skills, we’ve got you covered. These sessions are designed to support your coursework and prepare you for the future of work.

💻 Why watch?

✳Catch up on missed sessions.
✳Reinforce your learning for immediate projects.
✳Explore new tech at your own pace.

Empower your studies today! Check out the recordings and start building practical skills that matter.

🔗 Explore more: https://polyu.hk/EkNyC

🚀按自己的進度提升數位技能!

錯過了IT 工作坊?不用擔心—— 課程錄影已經上載至ITS 網站的Online Training Resources網頁了!

無論你想精通Generative AI與Prompting提示詞技巧、深入了解數據分析必備的 Python 和 R 語言,或想以影片剪輯技巧提升簡報表現,ITS的工作坊都切合你的需求。這些課程專為協助你完成課程作業,並為未來職場做好準備。

💻 觀看理由?

✳彌補遺漏: 隨時補回沒跟到的課程
✳強化學習: 立即應用於專案
✳自主探索: 按照自己的節奏探索新科技

立即提升你的學習效率!觀看錄影,開始培養真正重要的實用技能。

🔗了解更多:https://polyu.hk/EkNyC

20/04/2026

🌟 Transform your ideas into reality with Microsoft Copilot’s new ‘Create’ feature!

🧠💡 Staff and students can now:
✅ Design professional infographics in minutes.
✅ Convert PowerPoint decks into high-impact videos.
✅ Generate custom banners and images using simple prompts.

With the upgrade to GPT-5, your AI assistant is smarter and faster, offering tailored response models like "Think Deeper" for those complex projects.

Ready to boost your creativity? Read our latest newsletter: https://polyu.hk/qXjut to learn how to get started!

🌟透過 Microsoft Copilot 全新的「Create」功能,將你的創意轉化為現實!

🧠💡教職員及學生現可 :
✅ 幾分鐘內設計出專業的資訊圖表 (Infographics)。
✅ 將 PowerPoint 簡報轉換為具吸引力的影片。
✅ 使用簡單的提示詞生成自訂橫幅與圖片。

隨著升級至 GPT-5,你的 AI 助手變得更聰明、更快速,並針對複雜項目提供如「深入思考 (Think Deeper)」等度身定制的回應模式。

準備好激發你的創意了嗎?閱讀ITS電子報: https://polyu.hk/qXjut,掌握如何開始使用

16/04/2026

🤖 Enhanced Support with our New Canvas Virtual Assistants!
Built with advanced agentic technology, our dedicated AI Virtual Assistants for instructors and students provide instant, 24/7, on-demand guidance tailored to your needs.

✳ Instructors: Get step-by-step procedures for managing courses, assignments, and gradebooks with links to localized guides.
✳ Students: Receive immediate help with submitting assignments, participating in discussions, and navigating the dashboard.

Access them anytime via the PolyU Canvas platform or the ITS webpage for a smoother digital learning experience!
🔗 Explore more: https://polyu.hk/LbDsP

🤖 全新的 Canvas 虛擬助理提供更完善的支援!
憑藉先進的代理式 AI 技術 (Agentic Technology), AI 虛擬助理為教職員及學生打造 24/7 全天候、即時且個人化的引導與協助 。

✳ 教職員: 獲取管理課程、作業及成績表的步驟說明 ,並提供教學連結。
✳ 學生: 針對提交作業、參與討論及使用個人界面時獲得即時協助。

歡迎隨時透過 PolyU Canvas 或 ITS 網頁使用,享受更流暢的數碼學習體驗!
🔗了解更多:https://polyu.hk/LbDsP

09/04/2026

🚀 New Canvas onboarding resources are now live! To facilitate a smooth transition, the “Teaching and Learning on Canvas” webpage offers tailored support for PolyU staff and students:

✳ For Instructors: Prepare your learning content by requesting a Sandbox course to practice, following our step-by-step setup guides, and importing your Blackboard content effortlessly.
✳ For Students: Get a head start by exploring the new environment and getting ready for the Canvas mobile app.

🤖 Need quick answers? PolyU Canvas AI chatbot is available 24/7 on the website and within Canvas to assist you.
Stay ahead as we prepare for the phased adoption through 2026/27 Academic Year. We’ll be sharing more support and training updates regularly!
🔗 Explore more: https://polyu.hk/CvQYV

🚀 全新的 Canvas 入門資源現已上線!為確保順利過渡,「Teaching and Learning on Canvas」網頁將協助理大教職員及學生輕鬆銜接新平台 :

✳ 教職員專區: 申請 Sandbox 課程進行實作練習、參考教學指南準備教材,並輕鬆匯入 Blackboard 課程內容。
✳ 學生專區: 搶先探索全新教學環境,並下載 Canvas 手機應用程式為新學期做好準備。

🤖 需要即時解答? PolyU Canvas AI 聊天機器人 現已於網頁及 Canvas 平台提供 24/7 全天候服務。
請密切留意更多支援及培訓更新,為 2026/27 學年的階段性過渡做好準備!
🔗了解更多: https://polyu.hk/CvQYV

02/04/2026

🌷🐰 Wishing you a fun and joyful Easter filled with sweet moments, laughter, and great memories!
ITS 祝你復活節愉快!願你同朋友家人一齊分享歡樂,享受甜蜜時刻,留下美好回憶。🌼✨

01/04/2026

🥳 The latest issue of ITS eNewsletter (2026 Mar issue) has been released, check it out at ITS website.
新一期 (2026年3月號) 資訊科技電子報已經出版喇,馬上到ITS網站查看啦: https://polyu.hk/ZkxOf

The topics covered 今期內容包括:

✳ Canvas Learning Management System (LMS)
✳ Virtual Assistant for instructor and student
✳ Latest updates on Microsoft Copilot Chat
✳ IT training workshop recordings for students
✳ IBM SPSS licensing and renewal

01/04/2026

Exciting news! The PolyU Staff Mobile App has received a major upgrade. 🚀

We’re thrilled to unveil the upgraded PolyU Staff Mobile App with a fresh new design and enhanced features. Now, you can easily access essential University services from a customizable home screen.

What’s New?

✳ Instant Access: Use GenAI tools and Manage Leave on the go.
✳ One-Tap Entry: Enter campus with a single-tap QR code.
✳ Stay Informed: Receive real-time push notifications and automated departmental updates.

Download the latest version on the App Store or Google Play today and streamline your workday!

🔗 More details: https://polyu.hk/Uiuyd



PolyU Staff Mobile App 全新升級!🚀

好消息!PolyU Staff Mobile App 已進行重大更新。介面外觀不但煥然一新,功能亦全面提升。

現在只需透過可自訂的主頁面,即可輕鬆使用各項大學服務。

新版本亮點:

✳ 即時存取: 隨時隨地使用 GenAI 工具 及 處理請假申請。
✳ 一鍵通行: 輕掃入校 QR Code,即可進入校園。
✳ 緊貼動態: 接收即時推送通知和部門自動更新。

立即前往 App Store 或 Google Play 下載最新版本,讓你的工作更有效率 !

🔗了解更多: https://polyu.hk/Uiuyd

26/03/2026

📚 Designed to boost your productivity and collaboration, O365 offers powerful tools like:

• OneDrive for secure, cloud-based storage and seamless file sharing.
• OneNote to organize notes, research, and study materials in one searchable digital notebook.
• Microsoft Teams for class discussions, meetings, and group projects with integrated chat and file sharing.
• Office Online (Word, Excel, PowerPoint) for real-time co-authoring directly in your browser.
• Microsoft Whiteboard to brainstorm and collaborate visually in real time.

Unlock the full potential of your digital learning with Microsoft Office 365 and maximize your academic success!
More details: https://polyu.hk/dxNjz

📚 Microsoft Office 365 包含以下的強大工具,能助你提升工作效率與協作能力。

• OneDrive:提供安全的雲端儲存空間與檔案共享功能。
• OneNote:將筆記、研究和學習資料整理至單一可搜尋的數位筆記本中。
• Microsoft Teams:用於課堂討論、會議和小組專案,整合聊天和檔案共享功能。
• Office Online(Word、Excel、PowerPoint):直接在瀏覽器中進行即時共同編輯。
• Microsoft Whiteboard:即時進行視覺化腦力激盪與協作。

善用 Microsoft Office 365發揮你的數位學習潛能,提升學業成就!
了解更多: https://polyu.hk/dxNjz

16/03/2026

Join our Blackboard workshop and master the Ultra course interface. Learn how to create and manage assignments and tests, grade submissions efficiently, and integrate Turnitin for plagiarism detection. Gain valuable skills in interpreting similarity reports to uphold academic integrity.

We’ll also cover the university’s policy on Generative AI tools in assignments, helping you navigate emerging technologies responsibly.

Empower your online teaching and assessment with practical, hands-on guidance.

: Set up Blackboard online assessment
📅 Date & Time:
19 Mar 2026 (Thu) | 11:00 - 12:30 | Cantonese
🔗 Details & Registration: https://polyu.hk/iddSy

25 Mar 2026 (Wed) | 15:00 - 16:30 | English
🔗 Details & Registration: https://polyu.hk/ElENg


參加關於Blackboard的工作坊,掌握 Ultra 課程介面。學習如何建立與管理作業及測驗,有效率地進行批改及評分,並整合 Turnitin 進行抄襲偵測。獲得解讀相似性報告的寶貴技能 ,維護學術誠信。

我們亦將探討大學針對在作業中使用生成式AI工具的政策,協助你負責任地運用新興科技。

以實用的操作指導,提升你的線上教學和評估能力。

#工作坊: Set up Blackboard online assessment
📅日期及時間:
2026年3月19 日 (四) | 11:00 - 12:30 | 廣東話
詳情及報名: https://polyu.hk/iddSy

2026年3月25 日 (三) | 15:00 - 16:30 | 英語
詳情及報名: https://polyu.hk/ElENg

16/03/2026

Don’t miss out—boost your AI know-how and save time on big projects!

Discover how modern Foundation Models like GPT work, and learn practical skills to craft effective prompts that enhance your study and work efficiency. Gain hands-on experience with AI tools, explore real-life applications, and understand how to use AI responsibly.

Whether you’re new to AI or want to sharpen your skills, this workshop is perfect for all students eager to leverage AI for academic success.

Register now and unlock the Power of AI with Our Workshop!

: Advanced prompting techniques and applications on text influence and reasoning model

📅 Date & Time:
19 Mar 2026 (Thu) | 10:30 - 12:30 | English
🔗 Details & Registration: https://polyu.hk/GvazQ

不要錯過提升你的 AI 知識,並在大型專案中節省時間!

探索像 GPT 等現代基礎模型如何運作,學習實用技能來創建有效提示,以提高學習和工作效率。親身體驗使用AI工具,探索真實應用,並了解如何負責任地使用 AI。

無論你是剛接觸 AI,或是想提升技能,這場工作坊都非常適合希望運用 AI 取得學業成功的學生。

立即報名參加ITS的工作坊,釋放AI 的強大力量!

#工作坊: Advanced prompting techniques and applications on text influence and reasoning model

📅日期及時間:
2026年3月19 日 (四) | 10:30 - 12:30 | 英語
詳情及報名: https://polyu.hk/GvazQ

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Location

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Address

Room ZS501, 5/F, South Tower, Block Z, PolyU
Hong Kong