05/21/2021
Over the past several months, I have been writing several blogs to begin to post on my website. I have been putting the final touches on several while waiting for the timing to be right. Timing can be everything when posting about topics that will resonate with others. I will revisit this specific topic in the near future, but I felt like I wanted to jump on here really quick to give some guidance from a personal and professional standpoint.
There are several elements that go into the equation of a successful therapy/coaching session. For instance, being an active listener is huge. That means being present in the moment. Put the cell phone down, turn the tv off, turn the radio off if you’re in a car. Make eye contact as much as possible so they know your listening. They may look everywhere else when talking, but keep your eyes on them so you can observe what they are not saying. What their facial expressions, their body language, and listen to the tone in their voice.
As a counselor/life coach, asking the right question is essential. Using the right words to ask the question can be the difference in someone having a breakthrough, or a shift in thinking. The other component that makes a session successful is trust. Absolute trust. A client will not open up if they don’t feel safe.
I have stopped asking the question, “How’s it going” or even “How are things going”? If you were to ask me those questions, you’re going to get a general overview of my schedule, actives going on, how my family is, or even how work is going. More than likely I won’t give you details other than fine, busy, or going ok.
However, if you ask me with your hand on my hand, or your hand on my shoulder, making direct eye contact and pausing between each word “How….Are….You”, you will get a more defined answer.
My challenge to you is to be genuine with someone you care about this week, or someone you know who is struggling. Put your phone down, be an active listener, be in the moment and stay in that moment until they're finished expressing their thoughts. When you ask someone about themselves you should be prepared to wait for that answer, for as long as it takes.