EKU Information Technology

EKU Information Technology

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Phone Hours: 859-622-3000 Telephone support hours:
Monday - Thursday 7:30 a.m. - 9 p.m. Friday 7:30 a.m. - 4 p.m. Saturday and Sunday 2-7 p.m.

Walk-in & most up-to-date hours: https://eku.edu/it This is the official Eastern Kentucky University Information Technology Service Desk Facebook to post important updates, events, and tips from our department. We provide support to students and employees of EKU facing technical issues or questions. You can contact us through many sources. You can message us on this Facebook, DM us on our twitter

16/04/2026

🎓💻 Graduating Seniors: Don’t Forget Your IT Checklist!

As you get ready to cross the stage, take a few minutes to review these important tech steps to avoid losing access to your files and tools after graduation:

📧 Email Access
Good news—you can keep your EKU student email! However, access to Microsoft 365 apps tied to your account will end.

☁️ Microsoft 365 & OneDrive
Your OneDrive files will be deleted after graduation—be sure to back up and transfer everything to a personal account before ceremonies wrap up.

📂 Google Drive & Apps
Access to EKU Google Drive and apps will also end. Don’t forget to download or export your data while you still can.

🖥️ Microsoft Office Subscription
Your free Office access (desktop + web apps) expires after you leave EKU. You’ll need your own subscription to keep using Word, Excel, and more.

⚠️ Take action now to protect your work and make your transition seamless!

Need help? Reach out to the EKU IT team for support.

🎉 Congrats, grads—finish strong and step confidently into what’s next!

Photos from EKU Information Technology's post 06/04/2026

Copilot can help you draft emails, build outlines, summarize notes, and organize ideas more efficiently in the Microsoft tools you already use.

Whether you are working in Outlook, Word, or preparing for your next project, Copilot can help you create a strong starting point and save time.

A few ways to use Copilot:
• Draft emails faster
• Build better outlines
• Summarize notes and key points
• Organize ideas for projects and assignments

Best practice: give clear instructions, ask for the format you want, and always review before sending or submitting.

Photos from EKU Information Technology's post 20/03/2026

Looking for a better way to start assignments or understand difficult topics?

Gemini can help you brainstorm ideas, summarize content, and organize your thoughts so you can study more effectively.

Google Gemini
https://gemini.google.com/
Make sure to login with your EKU username and password.
In the chat box, you should see a shield before you start typing. If you do not see the shield, do not enter information into the chat. Verify you are logged in with the correct account.

Scroll through the pics for quick tips!

Photos from EKU Information Technology's post 05/03/2026

Hey Colonels! Spring Break is right around the corner, and our hours will be a little different during the break. Our phone line (859-622-3000) will be available Monday-Friday 12-5pm. However, our walk in support will be closed.

📌 Reminder: If you checked out a device with us within the last week, it will be due the week after Spring Break. 3/16/2026! Questions? https://eku.edu/it

Enjoy the break, stay safe, and have fun! ☀️✈️

22/01/2026

📚 Stay on top of your classes this semester!
Students and faculty can download the Canvas app to access courses, assignments, grades, and announcements anytime, anywhere. 📱
Download it today and keep learning on the go!

Photos from EKU Information Technology's post 19/01/2026

🎉📚 Welcome back, Colonels!
As the first week of classes begins, EKU IT is kicking off a series of quick tips to help students, faculty, and staff start the semester strong.

To get started, here are a few helpful links you may need this week:

🔑 Reset your password: https://passwordreset.microsoftonline.com/

🔐 Update your 2FA options: https://mysignins.microsoft.com/security-info

💻 Get IT support: https://eku.edu/it

Follow along as we share more tips to help you stay connected and productive all semester long.

17/12/2025

Happy Holidays from EKU IT 🎄

Please note the following holiday office closures and IT Service Desk support hours:
EKU Offices Closed:December 19 – January 4
During this period, EKU IT will offer phone support only.

📞 IT Service Desk – Phone Support | 859-622-3000
⏰ Holiday Phone Support Hours
December 19 – January 4:
Daily: 12:00 p.m. – 5:00 p.m.

🚫 No Phone Support
December 24–25
December 31
January 1

We wish you a safe and happy holiday season!

25/11/2025

Heads up, Colonels! 🦃 The IT Service Desk will have adjusted hours over Thanksgiving Break. In-person support is closed, and phone/chat support is available only during select hours. Have a safe and restful break! 🍁

Service Desk Thanksgiving Hours
Nov 26–28
🚫 In-Person: Closed
☎️💬 Phone/Chat:
• 11/26 & 11/28 — 12–5 PM
• 11/27 — Not Available

17/11/2025

🎓✨ Graduating Soon? Here’s Your EKU Tech Checklist!
As you get ready for the big day, take a moment to make sure your technology is set for a smooth transition:

1️⃣ Email Access – You keep your EKU email after graduation, but access to Microsoft 365 apps and services will end.
2️⃣ OneDrive & M365 Online Apps – Back up and move anything you want to keep from your EKU OneDrive to a personal account.
3️⃣ Google Drive & Apps – Export your EKU Google Drive files and data before access ends.
4️⃣ Microsoft Office – Your free EKU Office subscription ends after graduation, so plan for your next subscription if needed.

A few quick steps now will ensure your important content moves with you into your next chapter.

More Info- https://www.eku.edu/in/guides/it-graduating-student-checklist/

Need help? EKU IT is here to support you! 💻✨ https://eku.edu/it

31/10/2025

👻 Happy Halloween from EKU IT! 🎃
Wishing everyone a spooky but secure Hallowe
en!
Don’t get tricked by phishing emails — always double-check before you click. 🕸️

From strong passwords to reliable Wi-Fi, we’re here to keep your tech from turning into a fright night!

Stay safe, stay spooky, and Go Colonels!

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Telephone

Opening Hours

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 16:30