Dr. Marc Tinsley . Vitalizational Speaker & Coach

"When employees feel drained, disengaged, or unsupported, they cannot deliver the empathy, creativity, and energy that customers expect."

The Silent Link Between Employee Burnout and Customer Experience | CustomerThink BlogCustomer ExperienceEmployee Engagement The Silent Link Between Employee Burnout and Customer Experience By Gerald Leonard - October 14, 2025 Opening Story: A Missed Opportunity We’ve all witnessed this scene: a polite sales associate interacting with a customer, but their body language tells a...

"The toll extends beyond employee well-being. Employers lose some $5 million per 1,000 workers annually due to burnout-related healthcare costs, while 42% of voluntary turnover is directly caused by burnout."

Why traditional solutions for employee burnout are failing so badly - and have fatal consequences Twenty-five percent of people who have sought help for burnout after Covid emerged still haven't recovered.

Rarest.

Wonder.

"Developing a broader understanding of what is driving stress can support the creation of programs that alleviate burnout which, in turn, can deliver a higher level of productivity.”

American Workforce Burnout Reaches 6-Year High Burnout among Americans in the workplace has escalated to a six-year high, according to the 15th annual Aflac WorkForces Report1 released by Aflac Incorporated, a leading provider of supplemental health insurance and products in the U.S.

“Burnout is not just a personal issue; it’s a workplace issue with a price tag.”

Posthaste: As employees battle burnout, companies lose millions Nearly 40% of Canadian employees are dealing with burnout, costing companies about $3.4 million annually, a new survey says. Read more.

Truth.

"The sooner that Gen Z handles their burnout, the easier it will be for them to offer up maximum productivity in exchange for their work."

With Nearly 50% of Gen Z Burnt Out, There Is Much Work for HR to Do Gen Z's rising burnout is a mix of the challenges of juggling a full-time job with education, while also seeing a lack of growth at work.

Fun.

"People don’t want to just get paid. They want growth, challenge and meaning in their work."

Best at Work Insights: Beyond burnout – the case for workplaces where people thrive | Jaime Raul Zepeda - Furniture Today Sustainable business success comes from workplaces where people feel valued, fulfilled and empowered.