05/07/2026
This morning, I gave a tour to a parent looking for new childcare.
When families come to visit us, I always try to do more listening than talking. I want to know what they loved about the place theyâve been. I want to know what they wish felt different. I want to understand not only what their child needs, but what their heart needs too.
Today, this mom cried during her tour. Real tears.
Not because she wanted to leave the place theyâve been. Not because she was looking for something âbetter.â But because she gets calls from her current provider at 6:00am saying there was no teacher for her childâs classroom, so care suddenly wouldnât be available after all.
She then shared that on another day her husband called after drop-off and said, âIâm honestly not sure who I just handed our child to. Iâve never seen that teacher before.â
Thatâs not how high-quality childcare is supposed to feel.
You should know, like, and trust the people caring for your child. You should recognize the faces in the classroom. You should have communication you can count on. You should know your child is safe, loved, understood, and receiving developmentally appropriate care and education.
And parents should be able to go to work and actually focus⌠instead of spending the entire day wondering if things are okay.
Changing childcare is hard, even when itâs for a better situation. Parents donât enroll somewhere expecting instability, constant turnover, or unpredictability. They expect relationships. They expect safety. They expect consistency. They expect the place caring for their child to become an extension of their family.
And when that trust gets broken, it doesnât just create inconvenience. It creates grief, anxiety, stress, and transition for both the child and the parent. Even a positive change still takes time. New routines. New relationships. New trust. New security.
This mom said something today that stuck with me. She said she thought the first place would be the only place they would ever need.
That hope matters.
Childcare is not supposed to feel like families are flapping in the wind trying to hold onto stability while balancing work, life, bills, and parenting all at the same time. But for so many families right now⌠thatâs exactly what it feels like.
Iâm grateful that when families walk through our doors, we can offer reliability, relationships, communication, and care that feels personal. But I also understand something important: families who have been let down before donât automatically trust again just because you tell them they can.
Trust gets rebuilt slowly. Through consistency. Through connection. Through showing up over and over again.
And thank goodness there are still safe places to land. đ
For Kids' Sake Early Learning Centers