10/01/2025
Three members of the MRH Operations Team have earned the prestigious Missouri Department of Elementary and Secondary Education (DESE) Master Building Technician Gold Seal Certification. They are the first in District history to achieve this distinction.
Ernest Jones, Lead Custodian at MRH Elementary, and Jennis Pyatt, Lead Custodian at the High School, were honored in-person at the Missouri School Plant Managers Association (MSPMA) Fall Conference held September 28–30 in Branson, Missouri. Not pictured is Kaysie Pullen, who also completed the certification.
The Master Building Technician Gold Seal Program is a professional development initiative designed to elevate excellence across key facility disciplines. Candidates must complete at least three intensive two-day courses in areas such as Housekeeping, HVAC, Maintenance & Repair, and Supervision, followed by a formal application and review process.
The program’s mission is to:
-Instill pride in the essential work building technicians perform daily.
-Create ownership in the success of school communities.
-Develop a culture where training and empowerment lead to better service for students and staff.
“This achievement is not just a recognition of where they are, it’s a reflection of their commitment to continuous improvement in their craft,” said Dr. Michael Dittrich, Director of Operations. “Ernest, Jennis, and Kaysie understand that excellence in facilities work requires ongoing learning, evolving with new standards, and taking pride in the details that others may never see. Their work in the shadows is not always glorious, but it is instrumental in keeping our students and staff healthy and safe.”
This recognition highlights the vital role MRH’s facilities professionals play in ensuring that every classroom, hallway, cafeteria, and gym is safe, healthy and ready for learning each day.
For his part, Dr. Dittrich completed the MSPMA Core Certification Program, making him the first MRH staff member to earn this statewide credential. In addition, Dr. Dittrich was invited by the MSPMA Board to present a breakout session at the conference, sharing innovative applications of Artificial Intelligence to streamline work and improve efficiency in school facilities operations. His presentation, titled “The Assistant You Didn’t Know You Had,” introduced AI as a practical work partner, capable of drafting communications, analyzing data, organizing preventive maintenance documentation, and enhancing real-time decision-making.
The MSPMA Core Certification is a comprehensive leadership and technical program designed for school facility managers and operations executives. It includes seven intensive modules, each focused on a key discipline essential to running safe, efficient, and future-ready school environments:
-Custodial Operations & Staffing — Recruitment, onboarding, supervision, and cleaning systems.
-Building Systems — Energy management, HVAC fundamentals, utility tracking, and lighting technologies.
-Environmental Health & Safety — Indoor air quality, asbestos protocols, pest management, and injury prevention.
-Maintenance & Operations — Building envelope and roof management, preventative maintenance, and automation systems.
-Facility Life Cycle & Budgeting — Capital planning, sports field care, referendum project oversight, and long-term budgeting.
-Leadership & Communication — Program advocacy, public interaction, storytelling through metrics, and management philosophy.
-Emergency Management, School Safety & Security — Crisis planning, security equipment evaluation, after-hours incident readiness, and live threat response training.
Dr. Dittrich’s completion of the program and his selection as a presenter at the state level reinforce MRH’s commitment to excellence, innovation, and safety-focused leadership in all aspects of school operations.