08/21/2026
Magandang GENSAN! 💫
We’re accepting application 🚀
Position: Freelance Virtual Assistant
(Full-Time, Work From Home)
Exciting news from Making Big Connections our U.S. 🇺🇸based clients in Blue Collar Industry is opening a new position — what that means for you is another opportunity to shine ✨ 💫🤩🇵🇭Because we’re opening the doors 🚪 for dedicated and driven individuals to grow with our amazing team. 🚀🌱🤝
📍 Work Setup: 100% Remote
🗓 Schedule: Monday to Friday
(Some weekends may be required occasionally)
⚠️💰 Compensation💸⚠️
✨ ₱70,000 to ₱90,000 a month
(Depending on Experience)
📄 Freelancer Type: Full-Time
🌟 What You’ll Do:
As a Freelance Virtual Assistant, you’ll play a key 🔐 🔑 Role in supporting our client’s day to day operations. 👩🏻💻 As they provide advanced tree care, removals, storm cleanup, and emergency tree services for residential, commercial, contractor, and insurance-related customers.
They are building a more advanced operations system for planning, dispatching, scheduling, and job coordination. Before that system becomes more automated, They need a strong remote operations professional who can help run daily planning manually with accuracy, calmness, and excellent communication.
This role is for someone who can think ahead, organize moving pieces, communicate clearly in English, and help prevent problems before they reach the field crews.
✅ Why Join MBC?
☑️Non Time Tracker ⏰
☑️ Weekly pay (Via GCash)💸💰
☑️100% remote setup 🏡📽️🎥
☑️Zero Micro Manage 👩🏻💻 🫂🚫
☑️Work Life Balance 🧑🧑🧒🏠🧘🏻♀️🌱🧖🏻♀️🏋🏻♀️
☑️Work directly with 🇺🇸U.S. based clients
☑️Paid training & continuous development
☑️Empowering and supportive team culture 💫🤝🌱🧘🏻♀️🚀
🔍 We’re Looking for Someone Who
Has Experience with the following tools & applications:
🚀 Google Calendar
🚀 Google Sheets
🚀 Google Drive
🚀 CRM or job management software
🚀 Dispatch or field service software
🚀 Project management tools such as
🚀 ClickUp, Monday, Trello, Asana, or Airtable
🚀 Google Maps or route planning tools
🚀 Slack, Teams, WhatsApp, or similar communication tools
🚀 AI tools such as ChatGPT for organization, documentation, and process improvement
Position: Senior Remote Field Service Dispatcher & Operations Coordinator
This is a remote position for an experienced dispatcher or operations coordinator who can help plan jobs, coordinate crews, confirm customer details, review job readiness, track schedule changes, and support daily field operations.
You will work closely with company leadership, schedulers, sales arborists, field team leaders, and office staff to help make sure the right crews, equipment, materials, customers, and job information are aligned before work begins.
Key Responsibilities
✨ Help prepare daily and weekly job schedules.
✨ Coordinate field crews, job order, equipment needs, truck/trailer needs, and customer timing.
✨ Review job information before dispatch to identify missing details, conflicts, or risks.
✨ Confirm customer availability, access instructions, special requests, and schedule expectations.
✨ Track job status, field delays, change orders, upsell opportunities, and schedule impacts.
✨ Help identify which jobs are ready, blocked, or need management review.
✨ Communicate schedule updates clearly to internal team members.
✨ Help document scheduling rules, exceptions, recurring issues, and process improvements.
✨ Flag weather concerns, equipment conflicts, crew availability issues, job scope questions, and customer deadline risks.
✨ Support emergency/storm response scheduling by helping organize urgent work and communicate priorities.
✨ Maintain organized notes and records so decisions are clear and traceable.
Required Experience
✅ 5+ years of experience in field service dispatch, scheduling, logistics, operations coordination, construction coordination, or a similar role.
✅ Experience coordinating multiple crews, technicians, vehicles, equipment, jobs, customers, and schedule changes.
✅ Strong ability to work in a fast-changing environment with urgent needs and shifting priorities.
✅ Excellent written and spoken English is required.
✅ Comfortable making phone calls and writing clear, professional messages in English.
✅ Strong organizational skills and attention to detail.
✅ Experience using spreadsheets, calendars, CRM systems, job management software, dispatch software, or project management tools.
✅Ability to identify problems early and escalate them appropriately.
✅ Ability to follow systems and improve them over time.
Experience in one or more of these industries is highly preferred:
🧰 Tree service, landscaping, or outdoor services
🧰 HVAC, plumbing, electrical, roofing, pest control, or home services
🧰 Construction scheduling or project coordination
🧰 Utility, telecom, or field technician dispatch
🧰 Fleet dispatch, transportation, or logistics
🧰 Equipment rental, crane service, restoration, or emergency services
The ideal candidate is not just an assistant. This person is an operations thinker. You should be able to look at a schedule and notice possible problems before they happen. For example:
💫 The crew may not have the right equipment.
💫 The customer may not be confirmed.
💫 A job may be missing important scope details.
💫 A weather-sensitive job may need to move.
💫 A key operator may be double-booked.
💫 A rental or subcontractor may not be confirmed.
💫 A crew may be overloaded after a late day.
💫 A job may not be ready to dispatch yet.
We are looking for someone who can stay calm, organized, and professional while helping the team make better decisions.
Important Requirements
🚀Unconventional Schedule Required
🚀Must speak and write strong English.
🚀Must be available during meaningful overlap with Eastern Time in the United States 🇺🇸
🚀Must have reliable internet and a professional remote work setup.
🚀Must be comfortable using online tools, calendars, spreadsheets, and communication platforms.
🚀Must be willing to learn the details of tree service operations.
🚀Must be proactive, honest, humble, and detail-oriented.
🚀 Must be comfortable asking clarifying questions instead of guessing.
📩 How to Apply: 👩🏻💻Send your CV to
[email protected]
Subject Line: Senior Remote Field Service Dispatcher & Operations Coordinator
For more info ℹ️and to learn more, we strongly recommend for you to visit us 👀🌱👩🏻💻 🧠 💡🔗 https://mcmillancapitalgroup.com
Our HR team will reach out to shortlisted candidates with the next steps.
