11/17/2025
Frequently Asked Questions
1. When, where and how do we receive our items? Announcement items, including frames and some jewelry, will now be shipped directly to your home address once we have received confirmation of your school's commencement information, usually beginning in January or February. Frames will also ship direct to your address. Cap and gowns will be delivered to your school in late March/early April. Class rings will ship directly to your home if they are paid in full at the time of ordering. Otherwise, they will ship to our office and once payment is made in full, we will make arrangements for delivery.
2. Can I order just a cap and gown online? Yes, you will find a Cap, Gown and Tassel Unit under the Grad Gear and Essentials tab.
3. Is there a deadline to order graduation items? If you missed us at your in-school ordering dates, you can place an order online at any time. However, beginning March 1st, there will be an additional $10 late fee added to all orders.
4. I have multiple senior students. Can I order 2 cap and gowns on the same order? Unfortunately, no. Each student will need their own order with each student's height and weight.
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