Frequently Asked Questions
1. When, where and how do we receive our items? Announcement items, including frames and some jewelry, will now be shipped directly to your home address once we have received confirmation of your school's commencement information, usually beginning in January or February. Frames will also ship direct to your address. Cap and gowns will be delivered to your school in late March/early April. Class rings will ship directly to your home if they are paid in full at the time of ordering. Otherwise, they will ship to our office and once payment is made in full, we will make arrangements for delivery.
2. Can I order just a cap and gown online? Yes, you will find a Cap, Gown and Tassel Unit under the Grad Gear and Essentials tab.
3. Is there a deadline to order graduation items? If you missed us at your in-school ordering dates, you can place an order online at any time. However, beginning March 1st, there will be an additional $10 late fee added to all orders.
4. I have multiple senior students. Can I order 2 cap and gowns on the same order? Unfortunately, no. Each student will need their own order with each student's height and weight.
North Houston Grad
Herff Jones provides high school class rings, high school graduation announcements, caps & gowns and more all in the spirit of celebrating achievement.
FAQ - For Frequently Asked Questions, please visit https://www.herffjones.com/customer-service/faqs/top-questions/.
09/22/2025
Class of 2026! It's almost time to order your graduation supplies!
A representative will be at your school for an assembly soon! Info and dates will be sent out by your school. Orders can be placed online at highschool.herffjones.com or at your school on ordering days.
To better understand our delivery process, see below:
Predelivered items - Predelivered items will be delivered to your school. If you order by your school order dates, your predelivered items will be ready for pick up on those dates at the school. If you order after the order dates, items will be delivered to the school periodically, typically 3-4 weeks after ordering.
Graduation Orders (excluding cap and gowns) - Most products will be delivered to your home address. Please make sure that your shipping address is correct on your order. Your order will ship once your school confirms their time, date and place for graduation and your order has been paid in full.
Cap and gowns - ALL cap and gowns will be delivered to the school in March/April.
If you have any questions, please email us at [email protected] or call our office at 281-889-8072.
Seniors, it's finally your grad year. 🎓 Think about all the magical moments you've been looking forward to this semester - football games, ordering your class ring, homecoming and making sure you have all the senior essentials! What's on your vision board for this semester? đź’
01/11/2021
09/09/2020
All the tradition, but with an updated vibe. Check out our new Modern Collection of class rings.
Shop all our new styles today. ➡️ herff.ly/new-jewelry
05/15/2020
WILLIS ISD ANNOUNCES IN-PERSON, OUTDOOR GRADUATION TO TAKE PLACE AT THE CYNTHIA WOODS MITCHELL PAVILION IN THE WOODLANDS
JUNE 13, 2020; 10 AM AND 7:30 PM
Willis ISD is thrilled to announce a finalized graduation plan for the Willis High School Class of 2020. Graduation will be held at the Cynthia Woods Mitchell Pavilion located in The Woodlands on Saturday, June 13, 2020 (the original date of June 6 had to be pushed back one week). There will be two ceremonies - at 10 am and 7:30 pm. The ceremonies will be livestreamed by the Pavilion.
The graduation will be an in-person, outdoor ceremony with appropriate social distancing measures in place. The Pavilion has a seating capacity of 6,500 under an awning. In order to comply with social distancing requirements, the Pavilion is requiring that graduation be split into two ceremonies with approximately 240 graduates at each ceremony. Students will be split alphabetically between the two ceremonies (as outlined below). All honor graduates will take part in the 10 am ceremony.
Each graduate will receive four tickets for family members of the same household to attend. Graduates will receive their own ticket. It is recommended that people aged 65 years and older, or those who are immunocompromised, opt to stay at home and watch the live stream.
More information on tickets, parking, and event day procedures will be shared when available.
Date: Saturday, June 13, 2020
Time: Two Ceremonies
10 am - Top 15% and A-G last names; and
7:30 pm - H-Z last names
Type: In-person, outdoor ceremony
Location: Cynthia Woods Mitchell Pavilion
2005 Lake Robbins Drive
The Woodlands, TX 77380
04/02/2020
We understand that there are many questions and concerns surrounding graduation product delivery dates. All products are shipped from our plant and normally delivered to the schools in the spring. Due to school closings, graduation announcement and accessories deliveries have been delayed. We are working diligently to develop alternate graduation product delivery schedules. When we have more information, you will receive detailed communications. To stay up to date with your school, please visit your school’s website.
If you need to place an order or make a payment on an existing order, please visit our website at www.highschool.herffjones.com
Except in cases of manufacturer defect, customized and personalized items are not eligible for return. Stock items may be available for return.
Graduation announcements are tied to your achievement...not just a ceremony date. If commencement details change, please visit www.herffjones.com/insertcards to customize your insert cards for your announcement with a personalized message relaying the impact of Covid-19 on your graduation ceremony.
We realize this a challenging situation and we thank you for your patience and support as we try to find solutions to best honor and commemorate your student’s achievements.
High School Class Rings and Graduation Products | Herff Jones
03/21/2020
High School Class of 2020, we see you.
01/06/2020
Today, Herff Jones marks 100 years of celebrating student achievements. 🎉 Thank you for allowing us to commemorate your milestones for all these years!
04/30/2019
Checklist for parents and students ahead of graduation season Graduation season is just around the corner -- an emotional time for both the graduate and their families. While students are busy thinking about making memories with their friends in the short amount of time left in their school careers and planning for what’s next, parents are likely the ones pr...
2019 Cap and Gown Delivery Schedule during lunches:
April 30th - Navasota HS
May 9th - A&M Consolidated HS
May 10th - College Station HS
May 20th - Willis HS
May 21st - Huntsville HS
Dates are subject to change. Schools will be added when dates are confirmed.
Click here to claim your Sponsored Listing.