08/18/2022
Recently, we released a TikTok video that raised some concerns we would like to address. We genuinely apologize for the lack of clarity. The video was created in response to a specific question about a cafe offering pup cups. Sadly, this has been taken out of context and applied more broadly than intended.
The specific question asked was, “Can service dogs have pup cups?” The response was if you’re in a space where pets are allowed – a pet-friendly patio, your car, etc – yes. If you are inside the cafe, no. Additionally, your service dog shouldn't be watered while sitting at a restaurant table. Alternatively, this can be done before entering the restaurant or in the restroom. As stated by the ADA, “seating, food, and drink are provided for customer use only.”
We value your feedback and understanding during this time. Further questions or concerns may be directed towards [email protected]. We look forward to continuing to serve the community.
