08/22/2026
I ask a lot of questions.
Like...a LOT 😂
And there's a reason for that.
Usually, when someone comes to me with a problem, they've already decided what needs to be fixed.
"We need a better system."
"My team isn't following the process."
"I need to hire someone."
"I need to automate this."
"This offer takes too much of my time."
Ok.
But...why?
What's actually happening?
When did it start?
What changed?
Is this happening every time or only sometimes?
What happens right before it?
What else is this affecting?
And one of my favorites...
What problem are we actually trying to solve?
Because I don't want to spend time, money, or energy fixing something only to discover three months later that we treated a symptom.
I want to find what's underneath it.
Sometimes it IS the system.
Sometimes it's the offer.
Sometimes it's capacity.
Sometimes it's a decision nobody made.
Sometimes it's something completely different than where we started.
That's why I ask so many questions.
We follow the problem until we find the root cause.
Then we fix the thing that actually needs fixing.
And THAT is usually where the "Ohhhh. That makes sense." moment happens.
Got something in your business that isn't making sense? Tell me what's happening. I probably have some questions.