10/15/2026
Took a moment to catch this month's HOA Newsline from Julie Adamen and loved it. Julies articles always strike me as great pieces of advice in how to navigate so many circumstances that we come across in the industry but this one really hits home. "Formerly Important Persons:
Why the Key Fob Is Never Just a Key Fob." It's so important to understand, not fix so many of these situations because yes~ someday it will be our turn.
Formerly Important Persons:Why the Key Fob Is Never Just a Key Fobby Julie Adamen [email protected]'s 8:05 on a Monday. Kayla, our 26-year-old support specialist, is halfway through her first coffee when Mr. Henderson arrives at the front counter. His key fob quit on Friday. He has been thinkin...