The Five Star Institute

Happy New Year from the Five Star Institute!
2026 is shaping up to be a great year full of education, connection, and industry-building events. We can’t wait to see you at our conferences and gatherings — explore what’s coming up here: https://thefivestar.com/conferences/

Season's Greetings from all of us at the Five Star Institute!🎄
Thank you to our incredible community for your continued engagement and support. We wish you a warm, restful holiday season and look forward to what’s ahead in the New Year.

Last call! Tomorrow’s FSI webinar is one you cannot miss.

The Human Multiplier: Where AI Stops & Expert Ops Begin — hosted in partnership with Global Strategic — goes live tomorrow, December 9, from 1:00–2:00 p.m. CT. There’s still time to grab your spot!

Get ready for a fast, insight-loaded conversation featuring:
✨ Brian Flaherty, CEO, Global Strategic
✨ Cade Thompson, Co-President & Chief Growth Officer, Rocktop

They’ll break down:
• How mortgage outsourcing has evolved—and where current models fall short
• What “human-in-the-loop” AI actually does
• Why pairing automation with skilled analysts boosts quality, cuts costs, and scales operations
• What lenders, servicers, and investors must rethink now to stay competitive heading into 2026
If you’re leading strategy, tech investments, or operational growth, this is your roadmap for the next decade.

👉 Register now and save your seat for tomorrow!
https://fivestarglobal.swoogo.com/FSIWebinar_GlobalStrat_Human_Multiplier?utm_campaign=FS%20Webinars%202024&utm_source=email&utm_medium=hubspot&utm_term=register&utm_content=fsi-gs-webinar

Grab Cyber Monday pricing before it's too late!
Register for the 2026 Five Star Conference & Expo today to save at the best rate.
This special offer ends at midnight!
https://www.fivestarconference.com/2026/register_now
👉 Full details and registration at the link above.

Our Black Friday/Cyber Monday offer is simple:
Current prices stay put… for now.
Registration rates for 2026 Five Star events will increase soon — but you can lock in the lowest pricing today.
Register before the rates go up. https://www.fivestarconference.com/2026/register_now

Happy Thanksgiving from the Five Star Institute!
We’re grateful for our partners, members, and colleagues who continue to drive this industry forward. Wishing you a warm, restful holiday filled with gratitude!

Eric Delgado’s Entrepreneurial Journey and Insights - The MortgagePoint Eric Delgado shares his entrepreneurial journey, detailing his early business experiences and the influence of his parents. He discusses his transition into the mortgage industry, the challenges during the mortgage crisis, and the growth of his company. Eric emphasizes the importance of an entrepren...

Just a few days left!

Don’t miss an exclusive conversation with David Sheeler, President of Residential Servicing at Freedom Mortgage, as he joins David Wharton, Editor-in-Chief of MortgagePoint for a candid discussion on leadership, innovation, and the future of mortgage servicing.

You’ll walk away with actionable insights on:
🏗️Building resilient servicing teams
⚖️Balancing compassion, compliance, and performance
💻Preparing for regulatory shifts and digital transformation
👩‍💼Developing the next generation of servicing leaders

Spots are limited; reserve yours today and join industry peers for this powerful conversation.

Register now: https://hubs.la/Q03STtns0

MP Access - Understanding Default Mortgage Servicing with Patrick O'Brien This episode we explore default mortgage servicing, focusing on the foreclosure lifecycle and the coordination between servicers and law firms. Patrick share...

MP Access – Navigating Real Estate: Insights from the Five Star Conference with Kimberly McClinton Kimberly McClinton shares her personal journey in real estate, discussing challenges and motivations. She highlights the crucial role of loan officers in edu...

Happy Halloween! 🕷️🎃
Whether you’re closing deals or carving pumpkins, we hope today brings a little magic and a lot of fun. From all of us at Five Star Institute - have a safe and spooky celebration! 👻✨

New Episode of MP Access Out Now! 🚨

This week, we’re joined by Michael Merritt to dive into the latest challenges shaping the foreclosure landscape.

🎧 Listen here: https://open.spotify.com/episode/4zSiHxvr2EuHW8AgNRFsxD?si=TS5BEcW9QkW-s1GZKIyXqw
📺 Watch here: https://youtu.be/oii6hytdmfE?si=6-yAB0L2kV9pPO3_

Stay ahead of the curve—don’t miss this timely conversation!