Missouri Training Institute

About This Episode
What happens when something goes wrong on the job? A leader’s reaction in that moment can shape how the entire team responds. In this episode of The Weekly Workplace, we kick off a new series on emotional intelligence and why it matters far beyond the buzzword. From job sites to offices, the ability to recognize and regulate emotions affects communication, trust, and team performance. Join us as we explore why emotional intelligence isn’t about “soft” feelings—it’s about the people skills that drive real workplace results.
Want to Go Deeper?
Understanding emotional intelligence is one thing—measuring and developing it is where real growth happens. We offer EQ-i 2.0® assessment bundles designed to help individuals and leaders better understand how emotional intelligence shows up in their work. Each assessment bundle includes a 1:1 coaching session with a certified EQ-i coach to help interpret results and create a development plan.
Available options include:

EQ-i 2.0 Workplace Assessment – Understand your emotional intelligence and how it affects everyday work interactions.

EQ-i 2.0 Leadership Report – Explore how emotional intelligence impacts leadership effectiveness.

EQ 360 Assessment – Gain insight from colleagues, direct reports, and supervisors to see how others experience your leadership.

📩 Interested in learning more or scheduling an assessment? Contact us at [email protected].
We Want to Hear From You!

🎙️ What signals tell you that your emotions are starting to take over in a stressful situation?
➡️ Drop your responses in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!

Resources
📄 Transcript – Read the full transcript.🎁 Freebie – Grab your free download for this episode.📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.📚 Explore Our Training – Learn more about our customized workplace training programs.📞 Contact Us – Got questions or ideas? Email us at [email protected].

About This Episode
During times of change, leadership behaviors send powerful signals. This episode explores how consistent, steady actions help teams feel supported and confident—even when uncertainty is part of the workplace.
We Want to Hear From You!

🎙️ What behaviors do people count on me for?
➡️ Drop your responses in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!

Resources
📄 Transcript – Read the full transcript.🎁 Freebie – Grab your free download for this episode.📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.📚 Explore Our Training – Learn more about our customized workplace training programs.📞 Contact Us – Got questions or ideas? Email us at [email protected].

About This Episode
Change often brings more questions than answers. In this episode, we explore how leaders make sense of change themselves—and how that internal process shapes communication that builds confidence rather than angst.
We Want to Hear From You!

🎙️ What are you still trying to make sense of at work right now?
➡️ Drop your responses in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!

Resources
📄 Transcript – Read the full transcript.🎁 Freebie – Grab your free download for this episode.📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.📚 Explore Our Training – Learn more about our customized workplace training programs.📞 Contact Us – Got questions or ideas? Email us at [email protected].
References
Covey, Stephen M.R. (2008). The Speed of Trust: The One Thing That Changes Everything. Free Press.

About This Episode
Leadership today often means moving forward without a clear roadmap. In this episode, we explore what leading well looks like when certainty is unavailable—and how presence, consistency, and honesty help leaders create stability even in unclear times.
We Want to Hear From You!

🎙️ When things feel uncertain at work, what do you find hardest about leading?
➡️ Drop your responses in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!

Resources
📄 Transcript – Read the full transcript.🎁 Freebie – Grab your free download for this episode.📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.📚 Explore Our Training – Learn more about our customized workplace training programs.📞 Contact Us – Got questions or ideas? Email us at [email protected].

About This Episode
Leadership isn’t about knowing it all—it’s about staying curious. Yet only 30% of employees strongly agree they have opportunities to learn and grow at work, according to Gallup. In this kickoff episode, we explore why leaders can’t afford to stop learning, how modeling curiosity boosts engagement, and what it takes to make growth a visible, daily habit. From the 70-20-10 model of development to real-world stories of learning in progress, this episode is a call to lead by example—because when leaders learn, everyone rises.
We Want to Hear From You!

🎙️ What’s the last thing you learned that made you a better leader?
➡️ Drop your responses in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!

Resources
📄 Transcript – Read the full transcript.🎁 Freebie – Grab your free download for this episode.📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.📚 Explore Our Training – Learn more about our customized workplace training programs.📞 Contact Us – Got questions or ideas? Email us at [email protected].
References
Gallup. (2025 January 13). U.S. Employee Engagement Sinks to 10-Year Low. Gallup Workplace.
LinkedIn. (2024). Workplace Learning Report 2024. LinkedIn Learning.

About This Episode
Over the past few weeks, we’ve explored Gallup’s four essentials of leadership: hope, trust, compassion, and stability. We’ve looked at why they matter, how to practice them, and where leaders often stumble. But in this episode, we turn the mirror on ourselves. We share the wins, the misses, and the lessons we’re still learning when it comes to leading with these four needs. From moments where we got it right to times we wish we could redo, this is a candid look at what it really takes to grow as a leader. Because leadership isn’t about perfection—it’s about being present, self-aware, and willing to keep getting better.
We Want to Hear From You!

🎙️ Which of the four needs—hope, trust, compassion, or stability—are you working on most right now?
➡️ Drop your responses in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!

Resources
📄 Transcript – Read the full transcript.🎁 Freebie – Grab your free download for this episode.📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.📚 Explore Our Training – Learn more about our customized workplace training programs.📞 Contact Us – Got questions or ideas? Email us at [email protected].
References
Gallup. (2025). Global Leadership Report: What Followers Want. World Governments Summit 2025.
Covey, Stephen M.R. (2008). The Speed of Trust: The One Thing That Changes Everything. Free Press.

About This Episode
Change isn’t slowing down—employees now face an average of 10 major workplace shifts each year, up from just two a decade ago. No wonder 75% say they’re craving more stability at work. But stability doesn’t mean resisting change—it means being the leader who provides clarity, rituals, and emotional steadiness when everything else feels uncertain. In this episode, we dig into Deloitte’s concept of “stagility”—the balance between stability and agility—and explore how dependable leadership can keep teams grounded without holding them back. You’ll walk away with practical ways to create anchors for your people, from predictable check-ins to emotional consistency, so your team feels safe enough to thrive in the midst of chaos.
We Want to Hear From You!

🎙️ What’s one ritual or routine that keeps you—or your team—grounded? ➡️ Drop their responses in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!

Resources
📄 Transcript – Read the full transcript.🎁 Freebie – Grab your free download for this episode.📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.📚 Explore Our Training – Learn more about our customized workplace training programs.📞 Contact Us – Got questions or ideas? Email us at [email protected].
References
Gallup. (2025). Global Leadership Report: What Followers Want. World Governments Summit 2025.
Deloitte. (2025). 2025 Global Human Capital Trends. Deloitte Insights.
Poynton, S. et al. (2025 March 24). Stagility: Creating stability for workers for organizations to move at speed. Deloitte Insights.
Rogers, Everett. (1962, 1971, 1983). Diffusion of Innovations. The Free Press: A Division of Simon & Schuster, Inc.
Covey, Stephen R. (1989, 2004). The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change. Free Press.

About This Episode
Trust, stability, hope, and compassion—Gallup’s 2025 Global Leadership Report found these four needs are what employees want most from leaders, yet compassion is often misunderstood as “being nice” or lowering standards. In this episode, we reframe compassion as a measurable leadership strength that drives psychological safety, creativity, and performance. Drawing on Gallup’s data and fresh insights from the 2025 Compassion Report, we’ll explore how leaders can show care without sacrificing accountability, why compassion is a competitive advantage in today’s divided workplaces, and practical ways to bring it into daily leadership.
We Want to Hear From You!

🎙️ Tell us about a time someone led you with compassion. What did they say or do that made an impact? Or share one way you’ve brought more compassion to your own leadership this month.➡️ Drop their responses in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!

Resources
📄 Transcript – Read the full transcript.🎁 Freebie – Grab your free download for this episode.📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.📚 Explore Our Training – Learn more about our customized workplace training programs.📞 Contact Us – Got questions or ideas? Email us at [email protected].
References
Gallup. (2025). Global Leadership Report: What Followers Want. World Governments Summit 2025.
Muhammad Ali Index. (2025). The 2025 Compassion Report. Muhammad Ali Index
Covey, Stephen R. (1989, 2004). The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change. Free Press.

About This Episode
Trust isn’t a nice-to-have—it’s your competitive edge. Gallup’s latest data shows trust in most major institutions is scraping all-time lows, making it harder than ever for people to know who or what to believe. But here’s the upside: when trust is rare, leaders who earn it become unforgettable. In this episode, we break down what trust really looks like at work, how to measure it, and the small, consistent actions that make you the leader people choose to follow.
We Want to Hear From You!

🎙️ Ask your team: “What’s one thing I could do to earn more trust from you this month?”➡️ Drop their responses in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!

Resources
📄 Transcript – Read the full transcript.🎁 Freebie – Grab your free download for this episode.📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.📚 Explore Our Training – Learn more about our customized workplace training programs.📞 Contact Us – Got questions or ideas? Email us at [email protected].
References
Gallup. (2025). Global Leadership Report: What Followers Want. World Governments Summit 2025.
Brenan, Megan. (2025 July 17). Democrats' Confidence in U.S. Institutions Sinks to New Low. Gallup News.
Covey, Stephen M.R. (2008). The Speed of Trust: The One Thing That Changes Everything. Free Press.
Lencioni, Patrick. (2002). The Five Dysfunctions of a Team: A Leadership Fable. Jossey-Bass.
Covey, Stephen R. (1989, 2004). The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change. Free Press.

About This Episode
Leaders are expected to have vision—but what people really need is hope. This episode dives into how hope drives performance, morale, and resilience, especially in times of uncertainty.
We Want to Hear From You!

🎙️ What’s one hopeful message your team needs to hear this week?➡️ Drop it in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!

Resources
🎁 Freebie – Grab your free download for this episode.📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.📚 Explore Our Training – Learn more about our customized workplace training programs.📞 Contact Us – Got questions or ideas? Email us at [email protected].
References
Gallup. (2025). Global Leadership Report: What Followers Want. World Governments Summit 2025.
Sinek, Simon. (2011 December 27). Start With Why: How Great Leaders Inspire Everyone to Take Action. Portfolio.

About This Episode
After a seven-month hiatus and a big team shift, we’re back—and ready to lead out loud. In this kickoff episode, we talk about why we paused, what we’ve learned, and how our newest team member, April, is helping shape the future of The Weekly Workplace.
Get to know us again—and get ready for a whole new kind of leadership conversation.
We Want to Hear From You!

🎙️ What’s one thing you’ve changed your mind about in the last seven months—at work or in life?➡️ Drop it in the comments, DM us, or share it on Facebook or LinkedIn and tag us. We’ll feature a few next week!

Resources
📄 Transcript – Read the full transcript.🎁 Freebie – Grab your free download for this episode.📬 Stay Connected – Love the show? Subscribe, leave a review, and share with a colleague.📚 Explore Our Training – Learn more about our customized workplace training programs.📞 Contact Us – Got questions or ideas? Email us at [email protected].
References
Kondo, Marie. (2014). The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and Organizing. Ten Speed Press.