ER Creative, LLC
Multi-Dimensional Leadership & High Performance Coaching
10/11/2024
Iโve been in glasses or contact lenses since kindergarten.
My -11.00 prescription wins all sorts of prizes for terrible. Last week I was back at the eye doctor, squinting at those little letters, and the doctor asked if I could see the middle row.
My response: ๐๐๐๐ข๐ง๐ โ๐ฌ๐๐.โ
I could sort of make out the letters and could hazard a decent guess, but this was not my idea of โseeing.โ ๐ ๐ง๐๐๐๐๐ ๐ฆ๐จ๐ซ๐ ๐๐ฅ๐๐ซ๐ข๐ญ๐ฒ โ in her question, and in my vision.
๐ช๐ณ๐จ๐น๐ฐ๐ป๐ ๐ด๐จ๐ป๐ป๐ฌ๐น๐บ
๐น๐น๐น
๐๐๐๐๐ ๐๐๐๐
๐๐ง๐ ๐จ๐ ๐๐๐ฒ
Last year a client requested a reschedule. I let her know I could hold a specific time for her only until โend of day.โ At 6pm I hadnโt heard from her so I released the time. At 9pm she wrote to confirm, having just finished her shift in the emergency room (sheโs a doctor.)
๐๐ฉ๐ฆ ๐ฐ๐๐ฌ ๐๐๐ ๐๐ง๐ ๐จ๐ ๐๐๐ฒ, ๐๐ฉ๐ฆ ๐ฐ๐๐ฌ ๐๐๐๐. She was upset, not just because I had released the time, but also because she felt like I didnโt fully grasp (or respect) the long hours required in her demanding job.
I apologized for not being clearer โ this was on me and I learned an important lesson. ๐๐ฉ๐ฆ identified where she had allowed our miscommunication to create a larger, unhelpful story in her mind. And a super valuable conversation followed.
______________
๐๐๐จ๐ฉ๐ฅ๐ ๐๐ข๐ฆ๐
My husband is a musician. In our early dating days I used to get so frustrated by his โlooseโ understanding of time. Iโd ask him how much longer he planned to practice before heโd be done for the day. Heโd say โ2 hours.โ But then 2 hours would come and go and heโd ๐ด๐ต๐ช๐ญ๐ญ ๐ฃ๐ฆ ๐ช๐ฏ ๐ต๐ฉ๐ฆ๐ณ๐ฆ, working away. ๐บ๐ถ ๐๐๐๐๐๐๐๐!
*I* thought he didnโt want to hang out with me. ๐๐ฆ was confused. (Because he ๐ข๐ญ๐ธ๐ข๐บ๐ด wants to hang out with me ๐.) Turns out his โ2 hoursโ didnโt include practice breaks.
Once we figured this out, our agreement was that he would translate his practice time into what I call โpeople time.โ Two hours practice time = 2 hours and 20 minutes โpeople time.โ ______________
๐๐ ๐๐จ๐๐ฌ๐งโ๐ญ ๐ฅ๐จ๐ฏ๐ ๐ฆ๐
A client came into a recent session steaming mad. Her husband hadnโt lived up to his agreement to have dinner ready when she got home at the end of the day. She'd come home exhausted, grumpy and starved. Pizza delivery was on its way, but running late. She was furious. ๐จ๐๐
๐๐๐ ๐๐๐ ๐๐๐๐ ๐๐๐๐ ๐๐๐ ๐ ๐๐๐๐ ๐๐ ๐๐๐ ๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐
.
I asked, โWhen you made this agreement did you get really clear about what โdinnerโ means? About what โreadyโ means?โ She thought this was patently obvious โ until they had a followup conversation. She realized that her idea of dinner โ a gorgeous salad + lean protein + glass of wine, all ready and waiting on the dining table โ ๐ญ๐ก๐ข๐ฌ ๐ฐ๐๐ฌ ๐ ๐ฏ๐ข๐ฌ๐ข๐จ๐ง ๐ข๐ง ๐ก๐๐ซ ๐ก๐๐๐, ๐ง๐จ๐ญ ๐ฌ๐จ๐ฆ๐๐ญ๐ก๐ข๐ง๐ ๐ฌ๐ก๐ ๐ก๐๐ ๐๐๐ญ๐ฎ๐๐ฅ๐ฅ๐ฒ ๐ฌ๐๐ข๐ ๐จ๐ฎ๐ญ ๐ฅ๐จ๐ฎ๐. (And also not realistic given his similarly demanding schedule.) They got clear and came to a new, more specific and more realistic agreement.
______________
๐
๐จ๐ฎ๐ซ - ๐๐๐ซ๐จ - ๐๐๐ซ๐จ
When a new client begins with we make a commitment to each other. Our sessions are often the ๐๐๐๐ ๐๐๐๐ on a client's busy calendar which is devoted purely to them โ we agree to honor this and to start on time. Then we get clear on what โon timeโ actually means. Plus or minus 5 minutes? 10? ๐๐๐๐. We agree that for the purposes of our work, โon timeโ means that a 4pm session begins when the computer clock says 4 - 0 - 0.
๐๐ก๐ฒ? Because when a client starts to slip and arrive late, itโs often a sign of other things slipping in their life, starting with the ability to prioritize their own needs. This gives us really valuable information, made possible only by our clear agreement.
๐น๐น๐น
๐๐๐๐๐๐๐ ๐๐๐๐
๐๐ฅ๐จ๐ฐ๐ข๐ง๐ ๐๐จ๐ฐ๐ง ๐ญ๐จ ๐ ๐๐ญ ๐๐ฅ๐๐๐ซ ๐๐๐ง ๐๐๐๐ฅ ๐๐ฎ๐ฆ๐๐๐ซ๐ฌ๐จ๐ฆ๐. ๐๐ง๐ ๐ ๐๐ญ๐ญ๐ข๐ง๐ ๐๐ฅ๐๐๐ซ, ๐ ๐๐ญ๐ญ๐ข๐ง๐ ๐ข๐ญ ๐ซ๐ข๐ ๐ก๐ญ, ๐๐ซ๐จ๐ฆ ๐ญ๐ก๐ ๐จ๐ฎ๐ญ๐ฌ๐๐ญ ๐ข๐ฌ ๐๐ฅ๐ฐ๐๐ฒ๐ฌ ๐ญ๐ก๐ ๐ฆ๐จ๐ฌ๐ญ ๐๐๐๐ข๐๐ข๐๐ง๐ญ ๐๐ง๐ ๐๐๐๐๐๐ญ๐ข๐ฏ๐ ๐ฉ๐๐ญ๐ก.
But this isnโt just about efficiency and effectiveness. Clarity can serve us in so many ways:
๐๐ข๐ง๐ฌ
Many of my clients are hard-driving, high achieving leaders who rarely stop to celebrate or acknowledge a win. When a leader takes the time to clearly define what โsuccessโ means for a project it helps hold everyone accountable โ ๐๐๐
๐๐๐๐๐๐๐๐๐๐๐, ๐๐๐๐ ๐๐๐๐๐๐
๐๐ ๐๐๐๐
๐๐๐ ๐๐๐ ๐๐๐๐
๐๐ ๐๐๐๐๐๐๐๐๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐๐๐
๐๐๐๐ ๐๐๐
๐๐๐๐๐๐๐๐๐๐๐ ๐๐๐๐ ๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐๐
. Itโs demoralizing to work for a leader who constantly moves the goal posts and never sees the โwin.โ Defining โsuccessโ helps combat this.
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๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐
๐๐๐๐:
Is there room for more clarity in your life? ๐๐ข๐ง๐ญ: look for simmering resentments or irritations. They often point to the need for more clarity. And if you're feeling a lot resistance to this idea, ๐๐๐ ๐๐๐๐๐๐๐! Did you learn somewhere along the way that asking for clarity (or being clear) isn't โniceโ or โpoliteโ? It might be time to update your thinking.
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PS โ Are you trying to spend less time scrolling? I am! Put yourself on my mailing list and receive this same content, but on your own terms. Sign up here: https://iamelizabethrowe.myflodesk.com/follow
09/27/2024
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Iโve just made a major, irreversible change to my professional life. Thereโs no going back to being the principal flutist of the Boston Symphony Orchestra.
Ever.
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๐๐ก๐๐ญ ๐ข๐ ๐ ๐ฐ๐๐ค๐ ๐ฎ๐ฉ ๐จ๐ง๐ ๐๐๐ฒ ๐๐ง๐ ๐ซ๐๐๐ฅ๐ข๐ณ๐ ๐โ๐ฏ๐ ๐ฆ๐๐๐ ๐ ๐๐ข๐ ๐ฆ๐ข๐ฌ๐ญ๐๐ค๐?
This ^^ is the question that could keep me up at night.
But it doesnโt.
Not because I have a crystal ball and can guarantee that 1, 5, or 10 years from now I wonโt look back at my decision to step down from the BSO and wonder if maybe I should have stayed. ๐ ๐ฎ๐ช๐จ๐ฉ๐ต!
Itโs because, at this point in my life, after plenty of big decisions that have taken me to unexpected places, ๐โ๐ฏ๐ ๐ฅ๐๐๐ซ๐ง๐๐ ๐ญ๐จ ๐ญ๐ซ๐ฎ๐ฌ๐ญ ๐ฆ๐ฒ ๐๐ฎ๐ญ๐ฎ๐ซ๐ ๐ฌ๐๐ฅ๐ โ ๐๐ง๐ ๐ญ๐จ ๐ญ๐ซ๐ฎ๐ฌ๐ญ ๐ก๐จ๐ฐ ๐ฌ๐ก๐ ๐ฐ๐ข๐ฅ๐ฅ ๐๐๐๐ฅ ๐ฐ๐ข๐ญ๐ก ๐ญ๐ก๐ ๐ซ๐๐ฌ๐ฎ๐ฅ๐ญ๐ฌ ๐จ๐ ๐ฆ๐ฒ ๐๐ก๐จ๐ข๐๐๐ฌ.
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Whether it's making a major business decision, deciding to start a family (or not to), choosing to leave a big job โฆ ๐ฅ๐ข๐๐ ๐ข๐ฌ ๐๐ฎ๐ฅ๐ฅ ๐จ๐ ๐ซ๐ข๐ฌ๐ค.
Especially a life lived fully and boldly.
Big decisions often require a leap into the abyss. And we simply do not have the power to guarantee the outcome. But we do have the power to shape our response when things donโt go as planned; when that big scary leap dumps us on our butt, hard; when the risk doesnโt pan out.
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โ๐๐ฉ๐ข๐ต ๐ช๐ง ๐ฐ๐ฏ๐ฆ ๐ฅ๐ข๐บ ๐ ๐ด๐ฆ๐ฆ ๐ต๐ฉ๐ช๐ด ๐ข๐ญ๐ญ ๐ข๐ด ๐ข ๐ฃ๐ช๐จ ๐ฎ๐ช๐ด๐ต๐ข๐ฌ๐ฆ?โ comes up for my clients, too.
And it might even come up for you, sometimes?
๐๐ก๐ข๐ฌ ๐ช๐ฎ๐๐ฌ๐ญ๐ข๐จ๐ง ๐๐๐ง ๐ฉ๐๐ซ๐๐ฅ๐ฒ๐ณ๐ ๐ฎ๐ฌ ๐๐๐
๐๐๐ ๐ ๐๐๐๐ข๐ฌ๐ข๐จ๐ง, ๐๐ง๐ ๐ข๐ญ ๐๐๐ง ๐ญ๐๐ค๐ ๐ฎ๐ฉ ๐ ๐ฅ๐จ๐ญ ๐จ๐ ๐ฆ๐๐ง๐ญ๐๐ฅ ๐๐ง๐ ๐๐ฆ๐จ๐ญ๐ข๐จ๐ง๐๐ฅ ๐ฌ๐ฉ๐๐๐ ๐๐
๐๐๐ ๐ฐ๐โ๐ฏ๐ ๐ฆ๐๐๐ ๐ญ๐ก๐ ๐๐๐๐ข๐ฌ๐ข๐จ๐ง, ๐ญ๐จ๐จ.
When clients ask this question we slow down and we play it out. We donโt focus on predicting external outcomes. Rather, we ask questions like, โ๐๐ง ๐ต๐ฉ๐ช๐ด ๐ณ๐ช๐ด๐ฌ ๐ฅ๐ฐ๐ฆ๐ด๐ฏโ๐ต ๐ฑ๐ข๐บ ๐ฐ๐ง๐ง, ๐ฉ๐ฐ๐ธ ๐ธ๐ช๐ญ๐ญ ๐บ๐ฐ๐ถ ๐ต๐ข๐ญ๐ฌ ๐ต๐ฐ ๐บ๐ฐ๐ถ๐ณ๐ด๐ฆ๐ญ๐ง? ๐๐ง ๐บ๐ฐ๐ถ ๐ฅ๐ช๐ด๐ค๐ฐ๐ท๐ฆ๐ณ ๐ต๐ฉ๐ข๐ต ๐ต๐ฉ๐ฆ ๐ฐ๐ต๐ฉ๐ฆ๐ณ ๐ด๐ช๐ฅ๐ฆ ๐ฐ๐ง ๐ต๐ฉ๐ข๐ต ๐ฅ๐ฆ๐ค๐ช๐ด๐ช๐ฐ๐ฏ ๐ญ๐ฐ๐ฐ๐ฌ๐ด ๐ฅ๐ช๐ง๐ง๐ฆ๐ณ๐ฆ๐ฏ๐ต ๐ง๐ณ๐ฐ๐ฎ ๐ธ๐ฉ๐ข๐ต ๐บ๐ฐ๐ถ ๐ช๐ฎ๐ข๐จ๐ช๐ฏ๐ฆ๐ฅ, ๐ธ๐ฉ๐ข๐ต ๐ท๐ฆ๐ณ๐ด๐ช๐ฐ๐ฏ ๐ฐ๐ง ๐บ๐ฐ๐ถ๐ณ๐ด๐ฆ๐ญ๐ง ๐ธ๐ช๐ญ๐ญ ๐ฃ๐ฆ ๐ต๐ฉ๐ฆ๐ณ๐ฆ ๐ต๐ฐ ๐จ๐ถ๐ช๐ฅ๐ฆ ๐บ๐ฐ๐ถ?โ
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๐๐จ๐ฐ ๐ฐ๐ข๐ฅ๐ฅ ๐ฒ๐จ๐ฎ ๐ฆ๐๐๐ญ ๐ฒ๐จ๐ฎ๐ซ๐ฌ๐๐ฅ๐, ๐ข๐ง ๐ญ๐ก๐ ๐๐๐๐ ๐จ๐ ๐ซ๐๐ ๐ซ๐๐ญ ๐จ๐ซ ๐๐ข๐ฌ๐๐ฉ๐ฉ๐จ๐ข๐ง๐ญ๐ฆ๐๐ง๐ญ?
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Will you show up as a supportive partner, or will you beat yourself up with your own personal version of โ๐ฎ๐ค๐ช ๐๐ง๐ ๐จ๐ช๐๐ ๐๐ฃ ๐๐๐๐ค๐ฉ.โ
When clients make big decisions I help them to create agreements with themselves. They make an agreement that no matter the outcome, they will have their own back. They agree to remind themselves that they made the best possible decision they could at the time, with the information they had at hand.
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โถ๏ธ ๐๐ข๐ง๐๐ฌ๐ข๐ ๐ก๐ญ ๐ข๐ฌ ๐๐/๐๐. ๐๐ ๐๐๐ง ๐๐ ๐ซ๐๐ ๐ง๐จ๐ญ ๐ญ๐จ ๐ฐ๐๐๐ฉ๐จ๐ง๐ข๐ณ๐ ๐ญ๐ก๐๐ญ ๐๐ฅ๐๐ซ๐ข๐ญ๐ฒ.
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We can also agree to remind ourselves that we are resilient, resourceful and that we will regroup.
These agreements (and the willingness to practice them) allow us to come back to the present, to focus on whatโs right in front of us, and to let go and trust that ๐ฐ๐ ๐๐๐ง ๐ก๐๐ง๐๐ฅ๐ ๐ฐ๐ก๐๐ญ๐๐ฏ๐๐ซโ๐ฌ ๐ง๐๐ฑ๐ญ.
These agreements definitely don't protect us from falling on our butts. But they limit the โouchโ to just the fall. We donโt compound the injury with harsh self-judgment.
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Of course itโs important to look back and learn from our mistakes. But itโs pretty darn hard to get curious when weโre feeling defensive and attacked. It's a lot easier to learn when weโre not berating ourselves.
๐๐ก๐๐ฌ๐ ๐๐ซ๐ ๐ญ๐ก๐ ๐๐ ๐ซ๐๐๐ฆ๐๐ง๐ญ๐ฌ ๐ ๐ก๐๐ฏ๐ ๐ฐ๐ข๐ญ๐ก ๐ฆ๐ฒ๐ฌ๐๐ฅ๐. This is why Iโm not afraid of a day when I might look back and think that, given whatever has since unfolded, maybe this risk was bigger than I realized.
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This is why Iโm calm, even after having taken a big (and scary) leap.
(That, plus the fact that I absolutely love my coaching work and my days are immensely rewarding. ๐ฉต)
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๐๐ก๐ฉ๐๐ง๐๐ง๐๐ข๐ก ๐ง๐ข ๐ฅ๐๐๐๐๐๐ง: What would it look like for you to partner with yourself differently the next time you take a risk? What might be possible if you did?
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