Entry Level Customer Service Representatives (CSRs) to respond to incoming contacts from consumers that have been victims of identity theft and consumer fraud. Must efficiently document consumer complaints into a secure database, provide educational materials/referrals, while providing A+ customer service.
*******The expected shift is 11:20 am to 8:05 pm, Monday through Friday. *******
Bi-Lingual major plus
Work will be onsite to start (training) and if COVID continues work remote will be allowed
PRIMARY RESPONSIBILITIES:
Respond to inbound calls. Provide excellent customer service. Document consumer data into web application. Provide education related to identity theft resolution, fraud prevention, and applicable federal laws.
MINIMUM REQUIRED QUALIFICATIONS:
HS Diploma or GED Equivalent.
Good computer/typing skills.
Excellent communication skills.
Position requires the ability to obtain a Public Trust clearance; a Public Trust clearance can take anywhere from 7-60 days to obtain; chosen candidate cannot start in this role until this process is complete.
DESIRED QUALIFICATIONS:
Bilingual (Fluent in Spanish and English, both written and speech).
Prior call center experience.
Customer service experience.
Professional Resume that contains the applicants contact info (phone number and email address), as well as the contact info (phone numbers and physical addresses) of previous employers should be attached to the application.
Must be US Citizen and be able to pass a background check
Beth's Pet Sitting to the Stars
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Treating your Royalty like our Royalty!! Pre-Vet high school student that will sit for you in the comfort of my parents home.
Your pets will have complete run of our house. They will be walked, fed, played with and loved like they are the Master of the House.
Happy Thanksgiving from Beth's Pet Sitting to the Stars!! This weekends clients include, two bunnies, a bird and some frogs!!!
05/26/2012
The Canine Royal Court celebrating our first birthday at Beth's Pet Sitting to the Stars. Happy Birthday Carly!!!
05/26/2012
The Birthday Princess!!!
05/26/2012
Welcome and Happy Birthday to Carly!!!! She is the Princess of Manners and has a heart full of love. BPSttS thinks it is super cool she is here!!!
04/07/2012
Happy Easter from Beth's Pet Sitting to the Stars!!! Welcome to the Easter Scotty!
06/30/2011
No Room at the Inn! BPSTTS has no vacancies this weekend. Thanks for all your inquiries. We have fun weekend planned with Scotty, Lucy and Oliver!
Loving every moment with Lucy and Oliver!!!
06/25/2011
Quiet Time!!! Everyone is ready for a nap, including Aunt Kathy
06/25/2011
What a fun weekend! The big dog played with me a lot. I jumped in the shower with the pretty girl and got all wet. I like to sit near the mommy and lick her feet!
05/28/2011
Welcome Back Scotty!!! He is having lots of fun! Last night we took a real long walk with the big dog. I like High Heels!!! The pretty girl has some in her room and I take them downstairs to show the mommy. It is fun here, everyone is always giving me hugs and kisses!
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