Char Wittenberg, Mediator/Sensitivity Trainer

y. As part of my responsibility as the Chief of Staff for Enforcement Removal Operations (ERO) at the Department of Homeland Security, I was responsible for ERO’s efforts in staffing and training over 6,500 staff nationwide. This included overseeing the development and implementation of the Supervisory Leadership Training program to provide first line supervisors with the necessary technical, administrative, and leadership competencies. While there I handled public perception, media, and implementation of policy for Congressional programs while managing expectations for critical stakeholders in the community. I am accustomed to having to expertly manage communication not only between individuals, but between sectors of workplace and the public as well. I have extensive training experience in strategic planning, workplace and personal resiliency, stress management, group dynamics and teamwork, and communications. My past work, especially in the training area, exemplifies how committed I am to assisting individuals in clarifying goals, and identifying options and opportunities. This is exemplified from my work with the Federal government in the alternative dispute resolution area to advanced family mediation with Mediators of Texas. I love the dispute resolution process and exploring what we can do to get you to a mediated settlement agreement. I will educate you on the options, and use the wonderful tool of mediation to get you through your tough situation so you can move on with your life. I am a nationally certified counselor with three Master Degrees: Sociology, from Kent State University, Public Administration from the University of Southern California, and Clinical Mental Health Counseling from Walden University. I hold a Doctorate in Public Administration from the School of Planning and Policy Development, University of Southern California, and volunteer with the American Red Cross and have received training in Shelter Fundamentals, Disaster Assessment, and Client Assistance Services.