05/13/2026
Most organizations that come to me with a training problem don't actually have a training problem.
They have a systems problem they've been solving with content.
Nearly 300 assets. No learning paths. No personas. No competency framework. Five years of declining engagement.
We didn't build a single new course. We rebuilt the system around what already existed.
Engagement recovered. Not because the content changed — because learners could finally find what they needed and understand why it mattered.
The full story is in this week's newsletter. Link below!
Why the most common diagnosis in L&D is usually the wrong one