ZingTrain

10/04/2026

It’s October 4th. Happy 10-4 Day! 🎉
The 10-4 Rule is the golden rule of customer service at Zingerman's; Anytime you’re within 10 feet of someone, make eye contact and smile; at 4 feet, give a friendly hello. It’s that simple. You never know the effect that a simple acknowledgement might have on someone’s entire day.
Who’s with us in spreading the joy? 😊

09/18/2026

ZingTrain is honored to be a part of this conference! Thanks for including us and we can’t wait to see everyone!

The Michigan Fitness Association connects fitness pros, centers, and communities to promote health, advocacy, and active living statewide.

09/18/2026

What makes someone not just a happy customer… but a customer who tells their friends about you?

That’s the question we’re digging into on October 7 at ZingTrain with a pretty special guest:

⭐ Fred Reichheld, creator of the Net Promoter Score and author of Winning on Purpose, joining Zingerman’s own Ari Weinzweig for a conversation about loyalty, referrals, and sustainable growth.

If you’ve ever wondered what actually turns a great customer experience into “You HAVE to try this place!”, this one’s for you.

Your morning includes:
☕ Breakfast
💬 A conversation between Fred & Ari
📖 A digital copy of Fred’s brand-new Harvard Business Review article
❓ Q&A

📅 Wednesday, October 7 | 9–11am
📍 ZingTrain in Ann Arbor
🎟️ $95

https://www.zingtrain.com/event/the-power-of-referrals/

09/01/2026

We were so honored to spend time with the team at Indígena by Owamni and learn more about the beautiful work they’re doing.

At ZingTrain, we feel incredibly lucky to work alongside people with such a strong sense of purpose. We left inspired, grateful, and excited to see what’s ahead for this team. ❤️

08/18/2026

“What did you do today?”

“Oh, not much, just sat on Julia Child’s stool, saw part of her cookbook collection and stood in front the desk she worked at.” 🤯

Thank you, Boston University for hosting ZingTrain | Zingerman’s Training today!

07/27/2026

Join our free webinar, Culture Under Pressure, Wed 8/12 at 11 AM ET with Joanie Hales — practical ways to keep your team anchored and connected. 👉 https://hubs.li/Q04qRts90

07/14/2026

🚨 FLASH SALE 🚨 Our biggest seminar discount this year!
Code: FLASH26 | Ends July 16
Browse here -> https://hubs.li/Q04p8m0J0

07/10/2026

This week, Inc. Magazine published an article celebrating 13 founders whose businesses changed America. Included in that collection is the 2003 story of Zingerman's co-founders, Ari Weinzweig and Paul Saginaw, building our unique and "cool" organization!

https://hubs.li/Q04p4cv40

07/07/2026

One staple closer to seminar season.