06/01/2022
اعزاؤنا الخريجين الجدد
فرصة جيدة للعمل للخريجين الجدد.
للتفاصيل يرجى الاطلاع على التفاصيل أدناه وفي حال كنت مهتم يمكن إرسال السيرة الذاتية على العنوان أدناه
Hessa is an EdTech Startup that/PTP offers peer-to-peer educational services for students who
need learning support while securing decent income for the education service providers from
university students. Hessa creates a power of teaching between young generations.
Our team is looking for smart, superior, motivated, who are willing to engage in attractive
administrative work. The operational officer will be working under the supervision of the operating
manager.
Job brief
The operations officer's role is mainly to implement the right processes and practices.
The specific duties of an Operations Officer include formulating strategy, improving performance,
and securing compliance. You should be ready to mentor your team members, find ways to
increase the quality of customer service and implement best practices across all levels to remain
compliant, efficient and profitable during the course of business.
Responsibilities
· Provide support to all business units, including administrative, financial and human
resource departments.
· Ensure all operations are carried on in an appropriate, cost-effective way
· Improve operational management systems, processes and best practices
· Formulate strategic and operational objectives
· Examine financial data and use them to improve profitability
· Manage budgets and forecasts
· Perform quality controls and monitor production KPIs
· Recruit, train and supervise staff
· Follow up with customers in a case by case statues
· Collect and manage data related to customer behaviour, Cases and problem solving,
marketing and segmentation
· Find ways to increase the quality of customer service
Requirements
· Knowledge of organizational effectiveness and operations management
· Familiarity with business and financial principles
· Excellent communication skills
· Leadership ability
· Outstanding organizational skills
If you have that desire for administrative work and believe in your ability to learn quickly,
as well as have a leadership personality:
Kindly send your CV to: [email protected]
