Slmcsi Alt. Ed: TESDA & JDVP

assessment of competencies for Bookkeeping NC3, Events Management NC3, Computer Systems Servicing NC2, and Tourism Promotions NC2, adhering to the highest standards of quality, integrity, and professionalism, while fostering a culture of continuous improvement and stakeholder satisfaction. o Specific: Increase client satisfaction rating by 5% based on post-assessment surveys and focus group discussions for each qualification. o Measurable: Track client satisfaction ratings through surveys and focus group discussions for each qualification. o Achievable: Implement a comprehensive client feedback system and address identified areas for improvement for each qualification. o Relevant: Client satisfaction is a key indicator of the effectiveness of the assessment center's services for each qualification. o Time-bound: Achieve a 5% increase in client satisfaction within two years for each qualification. Goal 2: Optimize Assessment Processes: Reduce assessment processing time by 10% within one year across all four qualifications. o Specific: Reduce the average processing time for assessment results by 10% for each qualification. o Measurable: Track assessment processing time from the date of assessment to the release of results for each qualification. o Achievable: Optimize assessment processes, implement technology solutions, and streamline administrative procedures for each qualification. o Relevant: Efficient assessment processing is crucial for timely feedback and learner satisfaction for each qualification. o Time-bound: Reduce processing time by 10% within one year for each qualification. Goal 3: Embrace Technology: Increase the use of technology-based assessments by 20% within two years across all four qualifications. o Specific: Increase the percentage of assessments conducted using technology-based tools and platforms by 20% for each qualification. o Measurable: Track the number of assessments conducted using technology-based methods for each qualification. o Achievable: Invest in technology infrastructure, develop online assessment tools, and train assessors on technology-based assessment methods for each qualification. o Relevant: Technology-based assessments enhance efficiency, flexibility, and accessibility for each qualification. o Time-bound: Increase the use of technology-based assessments by 20% within two years for each qualification.