Vision:
To be the leading and most trusted TESDA Assessment Center in the Philippines for Bookkeeping, Events Management, Computer Systems Servicing, and Tourism Promotions, recognized for providing high-quality, innovative, and learner-centric assessment services that contribute to developing a skilled and competent workforce in these sectors. Mission:
To ensure the fair, reliable, and efficient
assessment of competencies for Bookkeeping NC3, Events Management NC3, Computer Systems Servicing NC2, and Tourism Promotions NC2, adhering to the highest standards of quality, integrity, and professionalism, while fostering a culture of continuous improvement and stakeholder satisfaction. o Specific: Increase client satisfaction rating by 5% based on post-assessment surveys and focus group discussions for each qualification. o Measurable: Track client satisfaction ratings through surveys and focus group discussions for each qualification. o Achievable: Implement a comprehensive client feedback system and address identified areas for improvement for each qualification. o Relevant: Client satisfaction is a key indicator of the effectiveness of the assessment center's services for each qualification. o Time-bound: Achieve a 5% increase in client satisfaction within two years for each qualification. Goal 2: Optimize Assessment Processes: Reduce assessment processing time by 10% within one year across all four qualifications. o Specific: Reduce the average processing time for assessment results by 10% for each qualification. o Measurable: Track assessment processing time from the date of assessment to the release of results for each qualification. o Achievable: Optimize assessment processes, implement technology solutions, and streamline administrative procedures for each qualification. o Relevant: Efficient assessment processing is crucial for timely feedback and learner satisfaction for each qualification. o Time-bound: Reduce processing time by 10% within one year for each qualification. Goal 3: Embrace Technology: Increase the use of technology-based assessments by 20% within two years across all four qualifications. o Specific: Increase the percentage of assessments conducted using technology-based tools and platforms by 20% for each qualification. o Measurable: Track the number of assessments conducted using technology-based methods for each qualification. o Achievable: Invest in technology infrastructure, develop online assessment tools, and train assessors on technology-based assessment methods for each qualification. o Relevant: Technology-based assessments enhance efficiency, flexibility, and accessibility for each qualification. o Time-bound: Increase the use of technology-based assessments by 20% within two years for each qualification.
