I just spotted this on Tiktok, it seems humourous yet there is a lesson to be learned here.
The lesson to be learned from this scenario is the importance and empathy in customer service. In this situation, the waiter should have tried to find alternative ways to communicate with the customer, such as using a translation app or ask the customer to make it slow, if there is no coworker who speaks the same language. By dismissing the customer's language, the waiter risked making the customer feel unwelcome and frustrated, which can lead to a negative experience and potential loss of business. Therefore, it is crucial for customer service representative to make an effort to understand and accommodate the needs of their customer, even if it requires going beyond their usual means of communication.
ESL Business English Experts- Mark in Manila
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Coach Mark In Manila will help you to achieve your dream career / life with Advanced High Performance
Coach Mark in Manila is a British career, ESL, immigration, and marketing coach living in Laguna. With over 25+ years of business, career, marketing, personal branding, and public speaking expertise I have had the honor of coaching over 800 one-to-one clients - plus countless more - in 2022 alone. From non-native and native English-speaking UN officials and diplomats to CEOs, senior professionals, executives, and non-profits I am here to help you create an amazing life.
Common Mistake in Business English: Confusing "affect" and "effect"
"Affect" is a verb meaning to influence or change, while "effect" is a noun meaning a result or consequence. For example, "The new policy will greatly affect the company's profits." The word "affect" in this sentence is a verb because it describes the action of influencing the company's profits. In contrast, "the effect of the new policy on the company's profits is still unknown." The word "effect" in this sentence is a noun because it describes the result or consequence of the new policy.
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16/02/2023
Here are the Top 30 Commonly Confused Words In Business English
Do you agree that English has a lot of confusing words?
Share your thoughts in the comment section below.
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Source: https://www.grammarly.com/blog/commonly-confused-words/ #:~:text=Below%20are%20some%20of%20the,and%20misused%20words%20in%20English.&text=Advice%2FAdvise%20Advice%20is%20a,affected%20Posey's%20ability%20to%20concentrate.
16/02/2023
This highlights the importance of being open to learning and personal growth. It suggests that if you have a strong desire to improve and are willing to put in the effort to learn, nothing can hold you back from achieving your goals.
What are your goals for improving your business English fluency?
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14/02/2023
This quote is from the novel "The Notebook" by Nicholas Sparks. It expresses the idea that true love is transformative and inspires us to be better versions of ourselves. This quote suggests that this kind of love kindles a passion in our hearts, giving us a sense of purpose and direction. It also mentions that true love brings peace to our minds and helps us to see the world in a more positive light.
In essence, this quote is saying that true love is not just a feeling of warmth and affection, but a force that can inspire us and change our lives for the better. The quote speaks to the idea that when we find someone who truly loves us, we are gifted with a sense of purpose and a fire in our hearts that pushes us to be the best versions of ourselves.
Agree?
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14/02/2023
Learning a new language can be intimidating, but it doesn't have to be.
With Coach Mark in Manila you'll be speaking English like a native speaker in no time!
Availing of 3 Month Masterclass program with the experts you'll get:
🔘 Confidence: Achieving proficiency in the English language can lead to increased confidence in social and professional situations. You will feel more comfortable with others and participating in conversations, presentations, and negotiations.
🔘 Career advancement: Improved language skills can open up new opportunities for career advancement. You will be better equipped to compete for jobs, negotiate salaries, and make a strong impression in professional settings.
🔘 Cultural Understanding: Improved language skills can lead to a deeper understanding of the culture and values associated with the language, which can lead you to increased cross-cultural communication and understanding.
🔘Personal Satisfaction: The sense of accomplishment and pride that comes with achieving language proficiency can be a source of personal satisfaction and fulfillment. You will feel more self-assured and capable and will have a greater sense of your own potential.
🔘Improved Relationship: Improved language skills can lead to stronger relationships with others, as you will be able to better connect and communicate with others, leading to increased opportunities for collaboration and friendship.
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13/02/2023
Happy Valentines Day! everyone.
Enjoy this day with your loved one,
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Thanks.
13/02/2023
Don't let language barriers hold you back.
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12/02/2023
Ready to advance your career and reach new opportunities?
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11/02/2023
Agree?
I love to drink my coffee sweet and creamy every morning.
How about yours?
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11/02/2023
Good communication is essential in today's business world.
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11/02/2023
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