05/08/2025
Need technical support?
Submit your IT concerns easily through MIServe at https://miserve.online
For a smooth experience, follow our step-by-step guide on how to use MIServe: https://www.youtube.com/watch?v=w1WXXAhnFMM
In support of BISU’s commitment to digital service excellence, we’re launching MIServe — our official campus IT support and ticketing platform.
Following the successful training of key personnel, MIServe is officially available starting today, August 5, 2025.
MIServe is open for use by all faculty, administrative staff, and students of BISU Candijay Campus. It provides a fast and efficient way to report and monitor:
• Network/connectivity issues
• Software/system errors
• Device troubleshooting & technical support
• Password/account assistance
• Classroom/laboratory equipment concerns
• Other IT-related service requests
Key Features:
Real-time ticket tracking, in-app chat with MIS staff, and a feedback system to improve service quality.
Access the system: https://miserve.online
Step-by-step tutorial: https://youtu.be/w1WXXAhnFMM
Need help? Email: [email protected]
Let’s make IT support easier and faster — together!