Kieth Jury Leal

my educational background. That is why I work competitively with my integrity and my enthusiasm to be part of the business growth and success. I am Kieth, showcasing my experiences in Administrative Tasks, I have 1 year and 6 months experience in Customer Service, part time experiences of being an Office Clerk, Bachelor's Degree holder under Entrepreneurship and a trained Virtual Assistant under FVA Business Consultancy. My experiences covers practices in the areas of Marketing, Administrative Jobs and Customer Support, I am honored to help you with all of the qualifications that I have. These are the task that I can do under Customer Service| Administrative & Marketing Assistant:


1. Customer Support/ Technical Support
Handling external and internal communications, Troubleshoot.

2. Social media Management/ Marketing
Creating and handling Social media account to boost businesses engagement with customers and to mainly advertise the products or services that they offer.

3. process customer and account source documents, secure and resolve deficiencies

4. Lead Generation
Reach out via telephone or email, doing sales, maintain and update files and summarize phone conversation.

5. Transcription
Listen and type conversations, recorded audio or live video file into text format.

6. Email and File Management
Managing clients email & tasks, sending task to team members, follow up and ensuring everything is done with quality.

7. Calendar management & Appointment Setting
Sending appointment to client, via email text or phone & sending calendar notifications and reminders.

8. Search Engine Optimization (SEO)
Improving the quality and quantity of website traffic to a website or a web page from search engines.
9. Photo Editing
Basic photo editing like background removal for E-commerce and Creating YouTube thumbnails. Please feel free to contact me! I'll be an honor to serve you and to be part of the success! Regards,
Kieth