31/08/2026
You know what you meant. Your reader only knows what you wrote.
That gap causes a surprising number of writing problems.
“The meeting has been moved.”
You know it’s now Thursday at 10.
Your reader doesn’t.
“This shows the character has changed.”
You can see exactly how.
Your reader needs you to explain it.
“We offer a flexible service.”
You know what “flexible” looks like in practice.
Your customer doesn’t.
Before you hit send, submit or publish, ask: What does my reader need to know that’s still only in my head?