Mahasen Wijay

Awurudu Month-end post, wishing a great year to all my followers and friends

Haputale, I captured this last week posting two poses at the same venue a couple of years ago
Traveling diary exploring beautiful Sri Lanka

My People
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This is what I love to do, being a transformation catalyst. Helping people follow their passion, pivot their journey, and turn their work into something that inspires others and influences them to achieve their full potential.

Coaching is an art, especially when delivered through a trilingual approach that connects with people from different backgrounds.

My goal is to make a meaningful contribution to society. Because money alone cannot buy the ability to inspire and motivate people, that impact comes from purpose, empathy, and genuine human connection.

Customer Intimacy at Its Best
These three pictures showcase my regular weekend marketing visits to a particular supermarket. Over time, I have developed a strong relationship with this store. Through my sense of humor, positive public relations, and regular conversations, I have built a meaningful connection as a loyal customer.
What I truly want to highlight is the passion they bring to their work, regardless of the nature of their roles. The smiles and politeness they consistently show toward customers are excellent examples of customer intimacy, which is the key to customer retention.
In this context, I would like to emphasize the seven key “jewels” these outlet associates embody, which contribute greatly to the supermarket’s success. The qualities I have observed in them serve as powerful ingredients for excellence in any service industry:
Passion
Commitment
Trust
Positive Impression
Professional Appearance (Fashion)
Engagement
Customer Intimacy
Today’s marketplace is highly competitive. To stand out and rise above the rest, businesses must focus on building strong customer intimacy. Hats off to these team members for setting a great example for others in the service industr

Happy Valentine Day !!!
wife & Daughter Partners in progress

Planting days the experience gained during this period was enormous

Happy Anniversary to us 🥂
Two decades of love, laughter, happiness, and a life journey full of ups and downs—still holding together, always ❤️
A few captures from my album, the last being captured at Kingsbury
You can read my mind without me uttering a single word. We’re soulmates, and I’m eternally grateful that the universe brought us together. Cheers to a lifetime together. Happy anniversary."