LXLabs

12/12/2025

We are grateful to be able to support the talented students at Sala Baï Hotel & Restaurant School. Wishing them good luck and success this academic year! 💪✨

18/11/2025

[English below]

🤔 ការតវ៉ាអាចកើតឡើងជាញឹកញាប់ — តែរបៀបដែលអ្នកដោះស្រាយវា បង្កើតចំណាប់អារម្មណ៍ខុសគ្នាទាំងស្រុង!

ស្វែងយល់ពីសិល្បៈនៃការប្រែក្លាយភ្ញៀវដែលមិនពេញចិត្ត ឲ្យក្លាយជាភ្ញៀវជឿទុកចិត្ត ដោយធ្វើតាមជំហានសាមញ្ញៗ ប៉ុន្តែមានប្រសិទ្ធភាពខ្លាំងណាស់។
អូសបន្ត ដើម្បីសិក្សារបៀបដោះស្រាយការតវ៉ាដោយវិជ្ជាជីវៈ! 💼✨

🤔 Complaints happen — but how you handle them makes all the difference!

Discover the art of turning unhappy guests into loyal customers with these simple, effective steps.
Swipe to learn how to handle complaints like a pro! 💼✨

24/10/2025

Happy to support the leading Cambodian hospitality school in their learning process!

24/10/2025

[English Below]

យើងមានអារម្មណ៍រីករាយយ៉ាងខ្លាំងដែលបានចាប់ផ្តើមដៃគូជាមួយ Bassac Signature Hotel & Residence ហើយវគ្គ Power Session ដំបូងរបស់យើង ក៏បានបញ្ចប់ដោយជោគជ័យផងដែរ! ⚡️

ប្រធានបទនៅម្សិលមិញគឺ “ទំនុកចិត្ត”
មិនមែនជាទំនុកចិត្តដែលយើងមាននៅក្នុងចិត្តទេ ប៉ុន្តែជាទំនុកចិត្តដែលបង្ហាញចេញក្រៅ តាមរយៈ អាកប្បកិរិយា ការយល់ចិត្ត និងទម្លាប់តូចៗប្រចាំថ្ងៃ។

សូមថ្លែងអំណរគុណយ៉ាងជ្រាលជ្រៅដល់ក្រុម Bassac Signature Hotel & Residence ជាខ្លាំង សម្រាប់ការចូលរូម និងភាពបើកចំហររបស់ពួកគេ។
យើងរង់ចាំមើលអ្វីដែលគួរឱ្យរំភើបបន្ទាប់ទៅទៀត! 🙌

We’re thrilled to kick off our partnership with Bassac Signature Hotel & Residenceand our first Power Session is officially in the books! ⚡️

Yesterday’s topic? Confidence.
Not the kind you feel inside, but the kind you project outside — through attitude, empathy, and small daily habits.

Big thanks to the amazing Bassac Signature Hotel & Residence team for the energy and openness. Excited for what’s next! 🙌

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21/10/2025

[English Below]

🌟អ្វីដែលអតិថិជនរបស់យើងនិយាយអំពីយើង🌟

យើងសូមអរគុណយ៉ាងជ្រាលជ្រៅចំពោះការជឿទុកចិត្តនិងភាពជាដៃគូរបស់អតិថិជនរបស់យើង!💬

នៅ​ Lxlabs យើងមានមោទនភាពក្នុងការផ្តល់ជូននូវបទពិសោធន៍ក្នុងការបណ្តុះបណ្តាល ដែលមានភាពបត់បែន ការគាំទ្រ និងគុណភាពខ្ពស់ ដែលជួយឱ្យក្រុមរីកចម្រើនដោយទំនុកចិត្តដូចដៃគូដ៏សហការរបស់យើងគឺ TUI BLUE Angkor Grace Wellness Resort ។💼💚

សូមអរគុណចំពោះការជ្រើសរើស Lxlabs ជាដៃគូសិក្សាដ៏ទុកចិត្តរបស់អ្នក!🚀

🌟 WHAT OUR CLIENTS SAY ABOUT US 🌟

We’re grateful for the trust and partnership of our amazing clients! 💬

At LXLabs, we take pride in delivering flexible, supportive, and high-quality training experiences that help teams grow with confidence — just like our valued partner, TUI BLUE Angkor Grace Wellness Resort. 💼💚

Thank you for choosing LXLabs as your trusted learning partner! 🚀

06/10/2025

What do hospitality and mooncakes have in common? Both are crafted with care, shared in good company, and remembered for how they make you feel✨

May you and your teams keep shining long after the moon fades! 🌕

Happy Mid-Autumn Festival!

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27/09/2025

🌍✨ Happy World Tourism Day! ✨🌍

Today, we celebrate the people who make every journey memorable - the hospitality teams that welcome guests with care, warmth, and professionalism.

To our clients and partners: thank you for shaping Cambodia’s tourism story every single day.

Here’s to building guest experiences that keep the world coming back. 💙

27/09/2025

We are loving our journey with Seedstars Cambodia — and feel truly honored to have been selected! 💙

Here’s our founder, Iana Galai, sharing why this program is so meaningful for LXLabs and how it supports our mission to empower hospitality teams.

🔊 Sound on!

18/09/2025

📢 ចង់ឲ្យភ្ញៀវមានបទពិសោធន៍ល្អ ហើយកាត់បន្ថយការតវ៉ារបស់ពួកគេឬទេ? (English Below ⬇️)

ការវាយតម្លៃអវិជ្ជមានភាគច្រើន មិនមែនអំពីភាសាទេ ប៉ុន្តែជាអំពីសេវាកម្មមូលដ្ឋាន៖
❌ ភ្ញៀវត្រូវរង់ចាំយូរ
❌ បុគ្គលិកមិនដឹងថាត្រូវឆ្លើយតបយ៉ាងដូចម្តេច
❌ ខកខានព័ត៌មានសំខាន់ៗពេល check-in ឬនៅក្នុងភោជនីយដ្ឋាន

ហេតុនេះហើយ LXLabs កំពុងផ្តល់ជូន វគ្គសិក្សា “Guest Experience Basics Course” ជាភាសាខ្មែរ ជាការសាកល្បងឥតគិតថ្លៃ!

✅ បង្រៀនជំនាញអនុវត្តសម្រាប់បុគ្គលិកជួរមុខ
✅ ជួយបង្កើនទំនុកចិត្ត និងភាពជាប់លាប់ក្នុងការងារ
✅ ផ្តោតលើការធ្វើឱ្យភ្ញៀវទទួលបានបទពិសោធន៍ល្អ និងវិជ្ជមាន

👉 ចុះឈ្មោះសម្រាប់វគ្គសាកល្បងនៅទីនេះ៖ https://forms.gle/P3dXcuHerEM8LRgM9

ឬផ្ញើសារ មកយើងដើម្បីសាកសួរព័ត៌មានបន្ថែម។ https://lxlabs.org/guest-experience-basics/

📢 Ready to cut guest complaints at your hotel?

Most negative reviews aren’t about language. They’re about service basics:
❌ Guests left waiting
❌ Staff unsure how to respond
❌ Details missed at check-in or in the restaurant

That’s why LXLabs is offering a FREE pilot of our Guest Experience Basics course (delivered in Khmer).

✅ Practical skills for frontline staff
✅ Built to boost confidence and consistency
✅ Focused on better guest reviews

👉 Sign up for the pilot here: https://forms.gle/P3dXcuHerEM8LRgM9
Or DM us to learn more!

Enhance service with practical lessons to welcome guests. Enroll now for quick tips to improve guest experience! Now available in Khmer!

17/09/2025

✨ In hospitality, language really matters.

Over the past weeks, hotel managers told us that Chinese guests are a priority, but language is often a challenge.

So we listened. 💡

We’re preparing something new at LXLabs:
👉 A Chinese for Hotel Staff pilot course.

✔ Completely basic, no prior knowledge needed
✔ Practical and guest-focused
✔ Built to boost staff confidence and service quality

📩 Hotels that want to take part can register here: https://forms.gle/z7L82sGjGmEFuRzY8

Or just send us a DM to learn more.

15/09/2025